Chloes Jewellers Avis 

56
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely love my bracelets purchased from Chloe’s Jewellers. Cartier love bracelet in yellow gold and one in Rose gold. Great communication from start to end. Delivery 1st class. Will be ma... Voir plus

Noté 5 sur 5 étoiles

Would very highly rate this lovely shop. Delightful personal buying experience and lovely thoughtful staff who must be very carefully selected for their expertise and friendly approach for whom nothi... Voir plus

Noté 5 sur 5 étoiles

I was recommended Van at Chloe's Jewellers by a friend and it was a great decision. Van went above and beyond my expectations, helping me pick the exact Sapphire colour I was after and sourcing... Voir plus

Noté 5 sur 5 étoiles

Absolutely amazing service from Chloes jewellers, sherona was amazing and a credit to the store. I purchased a van cleef necklace and bracelet. This was an expensive purchase and Sherona kept me inf... Voir plus

À propos de l'entreprise

  1. Bijouterie
  2. Joaillier

Écrit par l'entreprise

Nestled in the heart of Hatton Garden, with experience in designing and making jewellery for over 20 years in the trade sector; Chloe’s Jewellers have been providing exquisite set jewellery to the public for over 5 years. We specialise in supplying stunning engagement, wedding and eternity rings, supported by an extensive catalogue of GIA and HRD certified diamonds and some of the finest coloured gemstones from around the world; from elegant Colombian Emeralds to scintillating Sapphires, to our selection of fancy coloured and cut diamonds, we’re sure we have that special piece for you.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

56 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(56)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Service & Purchase

I purchased a pre-owned branded brooch from Chloe Jewellers in Hatton Garden. Thu Nyguyen was extremely helpful and professional, and she ensured that the brooch was sent to me as soon as possible, in time for a birthday. Thu's communication was excellent and the item received was even more beautiful than in the photos. I was delighted with the excellent service I received and with the item purchased, and can wholly recommend Chloe's Jewellers.

5 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I highly recommend

I highly recommend!

My fiancé and I were looking for wedding bands and visited multiple jewellers in London. After several bad experiences at other shops, we met Van from Chloes Jewellers and immediately felt comfortable. She is very sweet, honest, and took the time to find the right rings for us! We received some amazings looking rings and we are very very veeeery happy with the final result.
Thank you Van!!!!

18 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Lovely service

Brilliant experience, lovely customer service and quick turnaround for the work on the jewellery. Van Le and Sherona were amazing!

11 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Great service

Van Le was very helpful and knowledgeable. There was no rushed sales process. We took our time and did not feel pressure. The ring was fantastic quality workmanship, we're very happy!

23 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Beautiful rings with a personal service

Van was very considerate when helping us find our wedding bands, she helped us find the right design for us and even made my finance’s ring from scratch. She also fixed my engagement ring to match the band included in the price! Communication was great and could what’s app any time.

10 février 2024
Avis spontané
Noté 5 sur 5 étoiles

So happy with our wedding rings

Van did an amazing job of finding exactly what we wanted, discussing our options and designing our wedding rings. She also arranged for my fiancés engagement ring to be reshaped to fit the wedding ring. Would highly recommend

10 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Gold Chain repair

What lovley ladies working in the Royston shop, had a Gold chain repaired £17 cheaper than a Jeweller's in Newmarket,10 out of 10 from me.

13 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Perfect experience, anytime again

We had a lovely experience with Van Le at Chloe's creating a personalised ring from scratch - anytime again! Van Le listened to our ideas, came up with own suggestions, the initial design, fitting, and final ring, which looks stunning 😊 F&H

24 février 2024
Avis spontané
Noté 5 sur 5 étoiles

I accidentally broke one of the claws…

I accidentally broke one of the claws that held onto the diamond, I took it back to Chloe’s jeweller to repair and they done such an amazing job it’s like a whole new ring. They took everything out carefully and redone the entire ring in 2 days, I love it even more now. 10/10 definitely recommend

28 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Very helpful

Very sorry for the previous bad review. Didn’t realise you were not the same company as the one in St Ives Cambridgeshire. You, Sharona, on the other hand, were very helpful. Thank you so much.

14 février 2024
Avis spontané
Logo de Chloes Jewellers

Réponse de Chloes Jewellers

Hi Lillian, we are sorry to hear about your bad experience. We have checked our records and cannot find an invoice under the name Fisher. Could you please send us an image of proof of purchase?
Our company: Chloe's Jewellers, 35 Greville Street, Hatton Garden, London, EC1N 8TB.
We have a 14 day returns policy for all items as long as they are returned in the same condition as when purchased. We always try our best to ensure that customers are happy with their purchases and our services.
Our company is based in Hatton Garden, London but there are other Chloe's Jewellers retail shops based in the U.K. that are not connected to our shop in any way and we are just wondering if perhaps the earrings were purchased from one of them?
Please could you check your purchase invoice to confirm where the earrings were purchased as negative reviews can adversely affect our business.
Kind Regards,
Chloe's Jewellers

Noté 5 sur 5 étoiles

Van le was absolutely amazing

Van le was absolutely amazing. I fell in love with a vintage Cartier eternity ring but it was too small. She was able to replicate it but with subtle alterations to the shape so that it fit with my engagement ring perfectly.

7 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Ongoing brilliant customer service

Just wonderful service even after a purchase 2 years ago. Van Lee is so warm and friendly and they really do go above and beyond! Probably the best customer service I have ever known. Can't thank you enough!

19 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Diamond Eternity Ring

I purchased a diamond eternity ring today from Thu and Sharona. They quickly understood my needs and were open to discussing my requirements and price. I am very satisfied with the ring I purchased and given their polite manner, honesty and sound knowledge I would happily recommend them to friends and family.
Amir

18 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

My husband and I had purchased my…

My husband and I had purchased my engagement ring from Chloe’s which we are extremely about. Not only did we receive the best customer service at the time of purchase but the aftercare service (a year later) is beyond what I have ever experienced as I find not many people care after you have purchased something. Staff at Chloe have been really helpful as I found my ring started to feel tight and I needed it made bigger. Staff at Chloe let me try on a few rings for comfort and also talked me through the process of which one would be better fit. I have been very happy with the service received here and I would come back again.

20 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Absolutely over the moon

Absolutely amazing. Initially I wanted to sell my wife’s ring to get her a bigger one. I accidentally went into Chloe’s jewellery and intended to sell the ring but to my surprise, Van offered me a beautiful ring at an affordable price . They were amazing. My wife is over the moon.

25 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service from Chloe’s…

Excellent customer service from Chloe’s Jewellers. We bought a wishbone diamond wedding ring 7 years ago which I love. We returned again this weekend and experienced the same great quality service, they even remembered the ring! Would recommend. Thank you.

11 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Beautiful jewellery designs, incredible team!

My fiancé purchased the most beautiful engagement ring for me, designed by the amazing team at Chloe's jewellers.

We visited recently to get our wedding rings designed and they were just as friendly and accommodating, offering the best prices for the highest quality jewellery. We will always go back!

4 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Very friendly staff and unique jewellery

I recently visited Chloe’s Jewellers and met Shorona there who was extremely helpful and personable, really taking the time to share her knowledge with me. I talked about another particular setting of jewellery that I was struggling to find and Shorona explained she would be able to tailor make this piece to suit me. I would go back to Chloe’s again for the great service and quality of jewellery provided.

17 janvier 2023
Avis spontané

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