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Lisez les avis des autres

Noté 5 sur 5 étoiles

I purchased the CircuPool SJ55 salt chlorine generator directly from their website, and I’m very happy with my purchase. The price was better than Amazon, shipping was smooth, and the system is wo... Voir plus

Noté 5 sur 5 étoiles

The support I got when the issue started from John Hill. I really appreciate folks who try and troubleshoot the product. hopeful repaired and we will have a good 2027 summer

Noté 5 sur 5 étoiles

John Hill was able to quickly and professionally diagnose my control module issue and start an RMA. He was able to answer all my questions, explained to me all the possible issues and also wh... Voir plus

Noté 5 sur 5 étoiles

Fast delivery and great customer service! Being able to install and configure my own equipment without a "pool professional" overcharging me is fantastic. I previously had a hayward system that knew h... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

162 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,7

Tous les avis

(162)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The service rep was great

The service rep was great. Based on my phone number he knew what version I had and immediately knew what I needed. I received it quickly and got it installed.

23 septembre 2023
Avis spontané
Noté 4 sur 5 étoiles

A solid system built on years of experience.

I have owned a circupool system for 5 years and during that time I have learned a lot about their many systems and owning a salt water pool. While it wasn't always smooth sailing, Circupool and Discount Salt Water pool made things right.

30 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect Option

So far so good! I purchased a home with an old Aquarite Goldline box with firmware 1.10 and no salt cell. Figured I would try to add the salt cell and save some money instead of buying an entire system right now. Purchased the CIR-GEN15 to replace what I assumed would have been a Tcell 15. I was a little hesitant because I cannot change the TCell with this Aquarite version. Everything I researched said the TCell 15 was the right cell. It seems I made the right choice. It’s working perfect and this thing is pumping out chlorine. The cell looks to be made extremely well and I had no issues with installation. I will definitely be shopping at CircuPool for my next system. I still have my eyes on that Core Series!

17 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Ordering was easy

Ordering was easy and was delivered timely. I have not used it yet but it appears to be good quality.

10 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Circupool Review

Purchased an Edge 40 in July 2019. During the first year had to send it back three times and each time pay the shipping both ways. On the third time, they sent me a system. I started to have problem with the cell system in July on 2022. After a few weeks of trial and error to fix the issue, I finally had to send the Cell unit for repair. I received an email from them that had to pay $254.94 ( 60% of the new replacement plus shipping). I paid and called CS to tell them that I was not happy with the outcome and I was told that the company has gone above and beyond their normal duty to take care of the issue. I am still wondering why was it above and beyond their responsibility to take care of their customer. I do understand that there are times that there is an issue with a product BUT 3 times in the first year and now only after two years of the new cell, pay close to additional $300 to hear that they did me a favor to take my money.

19 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Temperature Flow Sensor

The temperature sensor failed on my CircuPool RJ-60. The solution was documented clearly in the manual on moving a jumper on the control board to continue operation in a default mode until a alternate sensor could be replaced. CircuPool quickly shipped the flow / temperature sensor under warranty which was very easy to install. Thanks.

12 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Salt Cartridge replacement.

Greetings from Mansfield, Ohio. We are in receipt of our ordered product. Thank you for your reconfiguration of the cartridge and screw cap mechanism. A pleasant surprise to see how you improved the cartridge mechanism for in the future if the cap breaks this is the only part to replace. Great Job Engineering Team.

8 septembre 2022
Avis spontané

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