Claralondon Avis 

10
TrustScore 3 sur 5

2,9

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Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

10 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(10)

10 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

100% Scripted Scam

I bought 2 Men’s XXL Vintage Zip Jackets from 'Clara London', and the day after I decided to do a search for reviews on this 'shop' where I read how other people had experienced the exact scam that I was about to suffer, but it was unfortunately too late to cancel the order.
The items took about 2 weeks to arrive and when they did they were made of extremely poor quality material and completed to a very poor standard, and would be lucky if they were a medium size, and the only indication that they were supposedly XXL was that they had literally simply had an 'XXL' label sewn in that was so badly done that it looked like a 10 year had done the sewing (which unfortunately might have been the case for all I know!).
I requested a full refund but instead was offered the choice of either accepting a 25% refund and 'keep' the jackets or return the jackets to their main overseas warehouse (i.e. China no doubt) and that I would be responsible for paying the international return shipping fee and was 'warned' how items might get delayed or 'damaged during transit' and how 'international returns can be costly', all of which is part of the 'scripted scam to force you to accept the 25%.
Clara London is just a total scam and needs closed down. If you don't believe me look at the other 1 star reviews (i.e. the real reviews from other people like me). The 5 star reviews are total BS and obviously written by their associates and can be ignored. Anyone that has bought anything from this scam outfit are going to have been disappointed! Also, Google 'Which review bogus boutiques Clara London scam' to see for yourself what a bunch of crooks they really are!
I am just going to have to take this as an expensive life lesson which is to 'look at reviews before you buy'. I hope this has been helpful!

11 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Scam

Goods purchased on 28th August not received for a bee design laundry basket...do not buy its a scam, it won't let me enter the date purchased on here so I have put it into my review.Just adding to this as its all complete bullshit...now we have a failed delivery attempt despite a ring doorbell and clear sign on our door saying where to leave parcels.Don't let yourself be conned by this company, rules made up as they go along, all they want is your money never any intention to give any goods.Stay well clear.

14 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Cheap synthetic sandals falsely advertised as leather.

I bought orthopaedic sandals online advertised as made of leather, reduced from £90 to £45. The photo looked good, but what arrived 10 days later were cheap and lightweight,
made from poor quality synthetic materials. When I asked to return them, I was told to send them back to China at my expense. Clara London is committing fraud. Beware!

15 août 2026
Avis spontané
Noté 2 sur 5 étoiles

Poor quality difficult to return

I bought 2 pairs of sandals, which were very poor quality. The velcro on the straps was a white, meaning if you didn't do the sandals up at their tightest fit, white showed prominently against the sandal colour. I requested a return for refund, knowing I would have to pay the postage, but was only then told they had to be returned to China. I went for a 25% refund without returning. I have worn one pair of sandals for only a matter of days, and some of the trim is already coming off.

12 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid

These reviews and names are obviously fake - Why do you allow this Trustpilot ??

Used this company - Clothes look nothing like the pictures on the site and are really poor quality

Have sent 2 emails for return and refund but no reply

Trading Standards should be made aware of this scam company

Avoid Avoid Avoid

26 août 2026
Avis spontané
Logo de Claralondon

Réponse de Claralondon

Hi, thank you for taking the time to share this — we're sorry to hear about your experience and we take this seriously.

On the reviews: Clara London doesn't create or purchase fake reviews, and we understand that from the outside a mix of ratings can look suspicious — that's a fair thing to question, and we'd encourage anyone to judge us on how we resolve cases like yours.

On your order: we're sorry the item didn't match your expectations on quality, and even more sorry that your emails haven't been answered — that's not the level of service we aim for and we want to put it right. Could you send us your order number and the email address you contacted us from, either here or directly to Info@Claralondon.com, so we can locate your case and arrange a return and refund as quickly as possible?

We appreciate your patience and will make sure this gets resolved.

Noté 4 sur 5 étoiles

Sharp & Sophisticated Cut

Clean lines and structured shoulder pads define the Women’s Chic Tailored Blazer | Elegant, which fits slightly loose for an effortless modern style.

25 juillet 2026
Avis spontané
Logo de Claralondon

Réponse de Claralondon

Thank you for the kind words, Brynn! We love that the structured shoulders and relaxed fit gave you that effortless, modern look. Glad it's a favourite in your wardrobe.

Noté 5 sur 5 étoiles

Staple Spring Layering Piece

Crisp weather-resistant material and an adjustable belted waist give the Women’s Lightweight Trench Coat | Spring a sharp, timeless finish.

23 juillet 2026
Avis spontané
Logo de Claralondon

Réponse de Claralondon

Thanks so much, Delta! It's great to hear the trench held up against the weather while keeping that timeless finish — a true spring staple. Enjoy the season!

Noté 4 sur 5 étoiles

Graceful Silhouette for Events

Featuring a refined silhouette and breathable lining, the Women’s Elegant Wedding Guest Dress | Midi is lovely, though the hem runs slightly long.

10 août 2026
Avis spontané
Logo de Claralondon

Réponse de Claralondon

Thank you so much for your lovely review! ❤️ We’re delighted to hear that you loved the refined silhouette and breathable lining of the dress. We really appreciate your feedback about the hem length and will definitely take it into consideration. We hope you felt beautiful and confident wearing it!

Noté 5 sur 5 étoiles

Delicate fabric

Delicate fabric, neat seams, and a flattering cut make the Women’s Floral V-Neck Midi Dress Elegant an absolute staple for summer events.

15 juillet 2026
Avis spontané
Logo de Claralondon

Réponse de Claralondon

Thank you for your lovely review! We’re so happy to hear you loved the flattering cut and delicate fabric. We truly appreciate your feedback! ❤️

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