CL Medicall Aid Limited Avis 

Spoke with RT5 , was respectful and polite. I answered the questions to the best I can and didn’t feel rushed or judged, very helpful. Referred me to physiotherapy so I can be put back on the right path, and recover from what had happened. 10/10

Explained the reason for the call. Which was helpful. Caller communications with me was good no rushing the call which I appreciated.

Helpful and informative

Rt5 was very good and great service many thanks

I was contacted today by a lovely lady with the user name of RT5...she triaged me about my injuries from a recent accident and was so professional and sympathetic to me...I felt like she was a friend by the end of our conversation...helped me to find the best physio to get to without pressure and it was a pleasure...thank you

Very helpful staff.
Clear and concise with the questioning
Helpful and polite.

Great service and caring company.
Always efficient and very professional in arranging my medical care and Scarlett (sk1) who delt with me today was very polite and caring who explained everything in plain and simple English.
Many thanks

RC8 was super helpful in re-booking an appointment which is far closer for me to travel to, very much appreciated.

I spoke to RT5, she was very pleasant and professional and explained everything it was a pleasure to speak with Rebecca, I was very impressed with the service and how quickly they got in touch with me.

Very polite and understanding,

Very profesional lovley maner,very clear young lady was very helpful

Thorough, empathic, efficient

You answered all my questions quickly and thoroughly, and I completely understand what’s going on thank you

I spoke to the triage member KC1 about my ongoing issues and it was handled with great care and professionalism and started to get me onto the correct path of treatment

She was very kind and helpful

Had a phone triage appointment following a road accident. Customer advisor FA5 was super helpful, empathetic and explained everything so well. Felt super at ease thanks to the gentle approach of his assessment. Thank you

Spoke to a lovely lady BM3 who was very helpful and talked me through everything

My solicitors Booked for me to see specialist with this agency which I saw in February and it's been over 6 months now and still no signs of my medical report, so if you don't want your claim to be stalled for months then avoid this medical agency at all costs