Livia the customer service agent that helped me yesterday and today. Is outstanding her support and kindness shown to myself during a very difficult time is well beyond anything I could have hoped fo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Atendimento muito bom, e para quem tem dificuldades com o inglês, eles tem atendentes que falam em portugues tambem. Vale a pena investir no fundo de pensao para seu futuro e se a empresa lhe oferece... Voir plus
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I enrolled my employees with Collegia when using their free payroll software. Having valuable support from Collegia while being new to payroll in the UK was a blessing. I mainly dealt with Riccardo wh... Voir plus
L'entreprise a répondu
Changed both of my companies to this Free Payroll from IRIS this year. It's a very intuitive payroll and pensions package and I have found it very easy to use speaking as a small company director and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Collegia Pension is the AI-enabled digital Automatic Enrolment pension. Better for individuals, better for employers, better for business advisors. Talk to us in 100+ languages 24/7.
Coordonnées de contact
Buxton Court 3 West Way, OX2 0JB, Oxford, Royaume-Uni
- 01865 416076
- hello@collegia.co.uk
- collegia.co.uk
4,7
Excellent
155 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great customer support
Great customer support.
Always very helpful and quick with dealing with enquiries.
The website is easy to navigate and managing pension is very straightforward, after the initial call where they explain everything it was very easy to set up companies and upload contributions.
Ideal for small employers or practises, who needs the job done.
We will definitely recommend Collegia to all our clients who employ their first member of staff and need to set up pension scheme.
1 mai 2024
Avis spontané
Réponse de Collegia Pension
Dear VVMA UK,
Thank you very much for your kind review.
if you think there are ways we can improve our products and services even more please get in touch at hello@collegia.co.uk
Kind regards,
The Collegia Team
Réponse de Collegia Pension
Hi Irani,
Thank you so much for your kind review!
Let us know if we can improve our services and products even more.
Best regards,
The Collegia Team
Tried to upload a csv file at 9.15pm
Tried to upload a csv file at 9.15pm, and it threw up an error message! I sent a message through online chat, expecting a reply in the morning (the chat closes at 5.30pm), and 5 minutes later Riccardo had fixed the issue!
30 avril 2024
Avis spontané
Réponse de Collegia Pension
Hi Ed,
thank you for your kind review! We will let Ric know, he is always willing to go the extra mile for the Collegia clients!
Kind regards,
The Collegia Team
Incredible support. Keep up the good work.
Collegia support it was Very helpful
17 avril 2024
Avis spontané
Réponse de Collegia Pension
Hi Petros,
Thank you for your review!
Kind regards,
The Collegia Team
Réponse de Collegia Pension
Dear Samantha,
thank you very much for your review!
Kind regards,
The Collegia Team
We have been using Collegia as our…
We have been using Collegia as our pension provider for sometime and I can only say that the customer service and support we receive with any queries is second to none..Riccardo has been an absolute support throughout and has been a continuous support.
3 mars 2024
Avis spontané
Réponse de Collegia Pension
Dear Sharath,
Thank you for your review!
Kind regards,
The Collegia Team
Very Attentive
The team at Collegia are very attentive and helpful. Transfering from different providers has never been easier.
29 février 2024
Avis spontané
Réponse de Collegia Pension
Dear Mitko,
Thank you for your review!
Kind regards,
The Collegia Team
Super intuitive App and excellent…
Super intuitive App and excellent customer service!
12 février 2024
Avis spontané
Réponse de Collegia Pension
Dear Daniel,
Thank you for your kind review!
If you think there are ways we can improve our services and products, please get in touch with us at hello@collegia.co.uk
Kind regards,
The Collegia Team
Best customer service
20 février 2024
Avis spontané
Réponse de Collegia Pension
Dear Malik,
thank you for your kind review!
Best regards,
The Collegia Team
Love it
I love the app, i can see everything I need, I am so glad my company switched my pension provider
20 février 2024
Avis spontané
Réponse de Collegia Pension
Hi Giovanni,
Thank you for your kind review, we are happy to hear that you liked the app!
Kind regards,
The Collegia Team
I’m trusted them and I felt very…
I’m trusted them and I felt very comfortable. Excellent service.
5 février 2024
Avis spontané
Réponse de Collegia Pension
Dear Giulia,
Thank you very much for your kind review!
Best regards,
The Collegia Team
App is really easy to use and whenever…
App is really easy to use and whenever I've needed any help, the Collegia customer support team has been super nice and helpful
16 février 2024
Avis spontané
Réponse de Collegia Pension
Hi Pablo, thank you for your kind review!
Kind regards,
The Collegia Team
I love the Collegia application
I love the Collegia application, the customer support is always ready to help, at any time, best pension provider ever
8 janvier 2024
Avis spontané
Réponse de Collegia Pension
Dear Amedeo,
Thank you for your kind review!
Kind regards,
the Collegia team
I have had many interactions with the…
I have had many interactions with the Collegia team, I find their customer support always supportive and very friendly, the app is easy to use and I love their sustainable investments.
15 février 2024
Avis spontané
Réponse de Collegia Pension
Dear Alessandro,
thank you for your kind review! We are happy that you found the customer support very friendly and supportive!
Kind regards,
the Collegia team
Very satisfied with the service
Very satisfied with the service, it solved a big problem we had
30 janvier 2024
Avis spontané
Réponse de Collegia Pension
Hi Guilherme
thanks a lot for your kind review!
Kind regards,
the Collegia team
Réponse de Collegia Pension
Hi Maria,
thanks a lot for your kind review!
We are happy that you enjoyed the experience with us so far, if you think we can improve our services even more please reach out to us at hello@collegia.co.uk
Kind regards,
The Collegia team
Great customer service and platform.
1 février 2024
Avis spontané
Réponse de Collegia Pension
Dear Joseph,
thanks a lot for your kind review!
If you think there are ways we can improve even more our services and products please get in touch with us at hello@collegia.co.uk
Thanks,
The Collegia team
CUSTOMER SERVICE!!…
Software can be a bit tricky to navigate being a new employer so I have made a few mistakes along the way but the customer service - wow!
No matter what mess up I've made or help I need I've had assistance so quickly and better than I've ever received with any supplier of product or service before.
They even screen recorded a demo specifically on my account and emailed it to me so I could follow it for future use. Seriously impressed!
31 janvier 2024
Avis spontané
Réponse de Collegia Pension
Hi Ryan,
thanks a lot for your kind review, we will let the customer support team know about it, they will be very happy to know your 5-star review!
If you think we can improve our products and services even further please reach out to us at hello@collegia.co.uk
Kind regards,
The Collegia Team
Had some issues as a new employer
Had some issues as a new employer, but Ricciardo answered them all quickly and clearly.
23 janvier 2024
Avis spontané
Réponse de Collegia Pension
Hi David,
thanks a lot for your kind review.
We will let Ric know about your 5-star review, I am sure he will appreciate it!
Kind regards,
the Collegia team
Excellent .
17 janvier 2024
Avis spontané
Réponse de Collegia Pension
Hi Viviane,
thanks a lot for your kind review!
Kind regards,
Collegia Team
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