Nicholas (my support person) was super knowledgeable about everything I enquired about... from how NBN uses bandwidth for speed/function to price-service comparisons across brands, etc. I also like ho... Voir plus
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Lisez les avis des autres
Natalie was extremely helpful and made the transfer so easy. Natalie had access to my comparisons online and was able to talk me through the whole process, now saving $324 for a year. The transition... Voir plus
I’d recommend 100% to anyone who get confused choosing provider or difficulty of internet connection. Wonderful team, helpful, explaining really well and kind for me who didn’t know how it works o... Voir plus
I spoke to Sean for 3 days regarding comparison then change over of my nbn. He was knowledgeable, pleasant and walked me thru every step. Im an older lady and having that degree of assistance when it... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
Écrit par l'entreprise
- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Coordonnées de contact
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australie
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
4,7
Excellent
4 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic customer service
Fantastic customer service, provided an honest opinion and information on the best provider for our requirements
10 septembre 2025
Service
Responsive and excellent service. We were provided immediate assistance, knowledge and communication. Our consultant had a firm understanding of the urgency and situation in order to provide the best option for the connection of 3 services which saved us a lot of time and confusion. Thankyou!
10 septembre 2025
Avis spontané
They were very helpful and answered my…
They were very helpful and answered my questions
10 septembre 2025
home internet
The sales rep Michael was very courteous and explained everything so it was easy to understand and answred all my questions. All in all good service
9 septembre 2025
A very friendly operator …
A very friendly operator who didnt rush me. But made the installation quick & easy.
9 septembre 2025
Excellent service.
The person who answered my call was so efficient and courteous. After giving gher my details, she advised me within minutes of my best options and had all my needs sorted. It was a pleasure to talk to someone so articulate and efficient.
4 septembre 2025
Sean,
Sean, the customer service officer was extremely helpful and such a lovely man.
Everything was explained so that I understood, also no pressure to switch, totally let it to me.
2 septembre 2025
Pretty clear instructions-all questions…
Pretty clear instructions-all questions answered.
Phoned me on the day and time nominated-took the time to get the information across to me.
Seemed to know her information without making it too technical
3 septembre 2025
I would like to express my appreciation…
I would like to express my appreciation for the outstanding information service provided. The support was prompt, accurate, and exceptionally well-structured. The information was not only relevant but also delivered in a clear and professional manner, making it easy to understand and apply.
It's refreshing to receive such high-quality assistance, and it truly reflects a commitment to excellence. Thank you for going above and beyond — your service made a real difference.
4 septembre 2025
Impressive customer service
The representative I had was very friendly and knowledgeable and went to extra lengths to research the questions I was asking. I had a wonderful experience speaking with him.
3 septembre 2025
5 Stars 🌟🌟🌟🌟🌟
I’d recommend 100% to anyone who get confused choosing provider or difficulty of internet connection.
Wonderful team, helpful, explaining really well and kind for me who didn’t know how it works or what I needed.
Patiently listened and gave me some options to compare.
Their support and advice were very helpful and made things much much easier.
Thank you so much.
2 septembre 2025
The company took away all my stress…
The company took away all my stress about changing over. Benny was awesome and explained it all the way i understand
2 septembre 2025
Réponse de Compare Broadband
Hi Rohit,
One of our team members has tried to reach you by phone to gather a little more information. From what we can see, your address is eligible for a same-day connection with Tangerine.
If you could please reply with a convenient time for us to call, or share more details about your experience by emailing support@comparebroadband.com.au it would really help us understand what may have gone wrong, how we can help you complete the connection and inform us so we can avoid similar issues in the future.
Kind regards,
Compare Broadband Support Team
Réponse de Compare Broadband
Hi James, thanks for sharing your feedback. We’re sorry for any confusion and understand you were expecting the modem setup instructions during the call. The instructions discussed were sent via email and also provided by your retailer. We’re glad your service is now up and running. Please reach out if you need any further support.
Kind regards,
Aaron
Compare Broadband Support Team
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