Nicholas (my support person) was super knowledgeable about everything I enquired about... from how NBN uses bandwidth for speed/function to price-service comparisons across brands, etc. I also like ho... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Natalie was extremely helpful and made the transfer so easy. Natalie had access to my comparisons online and was able to talk me through the whole process, now saving $324 for a year. The transition... Voir plus
I’d recommend 100% to anyone who get confused choosing provider or difficulty of internet connection. Wonderful team, helpful, explaining really well and kind for me who didn’t know how it works o... Voir plus
I spoke to Sean for 3 days regarding comparison then change over of my nbn. He was knowledgeable, pleasant and walked me thru every step. Im an older lady and having that degree of assistance when it... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Compare Broadband is a free service to help you find the right broadband plan. If our website doesn't answer all your questions then our friendly Melbourne based staff can. Call 1300 763 813.
Compare Broadband
Écrit par l'entreprise
- Free broadband comparison service
- Independent and free broadband advice to help you find the right plan for your household needs.
- Locally operated call centre
- Melbourne based broadband advisors
- Open hours
- Monday-Thursday 9am to 8pm Friday 9am to 6pm
Coordonnées de contact
Level 1, 14 St Kilda Road, St Kilda, 3182, Melbourne, Australie
- 1300 763 813
- info@comparebroadband.com.au
- comparebroadband.com.au
4,7
Excellent
4 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
I got in touch to find out if I was on the best electricity plan (which I am) Melissa then inquired re my internet and I'm now saving $20/ month and at a faster speed
7 octobre 2025
Melissa was really helpful and answered all our questions which made our exprerience a lot easier.
Melissa was really helpful and answered all our questions.
7 octobre 2025
Helpful had great knowledge talked me…
Helpful had great knowledge talked me through everything very happy
7 octobre 2025
Diana - 5 stars
Diana helped us recently with better options for both internet and gas.
She was professional and accommodating, also followed up with further cheaper options.
She was clear with her communications and understanding of security and privacy concerns.
Great experience.
Thanks!
Trevor
7 octobre 2025
Avis spontané
Caller was pleasant and had nice…
Caller was pleasant and had nice manners. Was patient with me and allowed me space to consider options. Ultimately I’m now saving $20 a month for the next few months by switching
6 octobre 2025
All great :-)
6 octobre 2025
good clear fast service and good range…
good clear fast service and good range of pricing
5 octobre 2025
George was very helpful & explained…
George was very helpful & explained everything to me so that I could understand
3 octobre 2025
Adam was so helpful and made it easy to…
Adam was so helpful and made it easy to understand what to do. Also got me a great deal.
2 octobre 2025
Straight up
Straight up, service and good advice. Answered all my questions.
Kudos to Adam and Michael.
2 octobre 2025
Great Service
Great service. I was able to ask all questions over the phone and have them answered which I appreciated before selecting my internet service.
1 octobre 2025
The whole experience was excellent
The whole experience was excellent, customer service operator made it so easy and clear
1 octobre 2025
Cheyenne was AMAZING!
9 septembre 2025
Natalie was so helpful and experienced…
Natalie was so helpful and experienced had me signed up and understanding everything in 25 minutes . Excellent service !!
22 septembre 2025
Avis spontané
Happy Customer
I am able to say that my experience with Sean from Comparebroadband was excellent. I was sceptical so I asked Ai if the company was real to which it said it was and had good reviews. Sean was accomodating to ring me in WA at reasonable times and offered every advice as to how the process worked and seemed to value my position and not pushing excessive plans . Thank you I can comfortably recommend this company.I now have equal if not better internet service at a far cheaper rate.
Claire de Mamiel
18 septembre 2025
Avis spontané
The consultant was very helpful and…
The consultant was very helpful and friendly and seemed to be up to date with his knowledge
8 septembre 2025
Contacted by ONE company.
Contacted by ONE company.
Cant COMPARE anything with one response.
11 septembre 2025
Réponse de Compare Broadband
Hi Melissa,
We’re really sorry to see your one-star review which demonstrates that your experience with us hasn’t been positive. We tried speaking to you to understand what has happened but it may not have been the right time for you.
If you’re open to it, please reach out to us at support@comparebroadband.com.au so our team can look into this further and assist you directly. We have a broad panel of ISPs and have recommended a provider and plan that we felt best suited your requirements. Superloop is a reputable Australian company, listed on the ASX. It would be good to understand what went wrong so we can help rectify or avoid similar issues down the track.
Kind regards,
Compare Broadband Customer Support
Fantastic service and experience
Adam was superb. Explained everything well and answered all my questions.
10 septembre 2025
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