Computer Repair Man Avis 

Alex came out to sort out my poorly old PC he had to take it away to make it better he brought it back today it all is good everything works now will keep Alex's number in case I need my pc mending again

Tom was very professional and gave great advice - ultimately we went for replacement as opposed to repair due to cost - will definitely use in the future
Thanks

Very professional. Transferred all our data from an old computer to a new Dell pc.Excellent job . Would highly recommend

Tom was extremely patient with me, as I am not technically minded. He talked me through the problem, I highly recommend him and is team. A special mention for Paul who comes and collects the computer and brings it back, he is also very friendly and helpful the date when the computer was returned was 7 November 2025

I recently had my laptop serviced by Computer Repair Man, and I couldn’t be happier with the experience. They replaced both the battery and hard drive quickly and efficiently, and the device is now running better than ever.
From start to finish, the team was friendly, knowledgeable, and transparent about the process and costs. Communication was excellent, and they kept me updated throughout the repair. It’s clear they take pride in their work and genuinely care about customer satisfaction.
Highly recommended for anyone needing reliable, honest and reasonably priced computer repairs!

Dan in Bristol recovered some data from a broken harddrive for me that contained hours of precious music that I've collected over years. Through no fault of his own the extraction had a couple of hiccups and took a bit longer than planned but Dan communicated this throughout really clearly and went the extra mile to get it done. He dropped the hard drive off Tommy when it was done and offered me some recommendations for how I can look after my data better going forwards. Great local service that I would 100% use again

A really great service from these guys. Communication was clear in the build up to the work required and the collection service was a massive help. The diagnosis was completed promptly which allowed our company to make operational decisions quickly and efficiently. Would highly recommend.

Easy to access and quick to get a response. Job done! No hesitation to recommend.

Prompt visit from repair man who quickly identified the problem and advised replacement of TP link.
New units fitted within a few days. No complaints. They did what it says on the tin.

I have no issues with the overall UK-based Computer Repair Man team, as when I contacted them via their website ticket on 6th October, they sent me a text message quickly to say that their Devon rep, Richard Cleave, would be "in touch soon". They also gave me his email and phone nunber.

However, after a couple of days unsuccessfully waiting for Richard to contact me, I decided to telephone the provided number for him.
A different person named Callum answered the phone, and so I happily explained to him the issue with my computer (which they already knew about, as I had written about this a few days earlier on the Computer Repair Man website ticket).

Callum informed me that his and Richard's team operates as another business, called Moortek (in South Brent). So I can only guess that the Repair Man Computer UK-wide organization uses Moortek as its local firm across south Devon.

Callum also suggested that I send an email to his team explaining again what the issue was with my computer.
So I did this, using the Moortek support email account which Callum gave me.
(Within my email to Moortek, I wrote a 'TLDR' shorter version of the issue, as well as a fuller explanation of my predicament).

Despite doing this, I have never heard back (via phone, email or text from Richard Cleave or Callum) since 8th October.
It is now 1st November...

It is clear that the team's attitude to (potential) customers is disgusting to say the least.
They have had my initial website ticket explanation (Computer Repair Man website), 1 telephone call (with Callum, using Richard Cleave's given number), and 1 email again to Richard and Callum (as per Callum's suggestion).
It is clear that they like to waste people's time for no good reason.

And so, who knows what the service would actually have been like if the Computer Repair Man team (Devon) had taken my computer and tried to solve the problems?
I'll never know.

But given their amateur level of customer service, abysmal communication and their arrogant, contemptuous dismissal of (potential) customers's computer problems as'below them', I'm certainly thankful that I will never need to know.

I can only imagine that these incompetent jokers would have botched the job completely whilst being a nightmare to communicate with!!

(In the end, I managed to get my computer fixed elsewhere by a much more competent, serious and communicative company).

So as a warning to others, do yourselves a favour and avoid Computer Repair Man (Devon) rep Richard Cleave and his own company Moortek like the plague.

Jason listened to what I required by way of a new desk top computer with Windows 11 and any associated software setting it up so that it was straightforward to use without any 'unnecessary' distractions on screen - keep it simple. All delivered, set up and demonstrated. Thank you Jason.

I had same issue as many people with PC not allowing upgrade from Windows 10 to 11.
After checking online decided to contact Computer Repair Man using their online form.
Subsequently was contacted by Tom who covers my local area. From the initial discussions Tom provided a professional and efficient service in picking up my PC from home, running diagnostics, explaining identified issues, recommending next steps (new vs refurbished PC) with no sales pressure to do either thing.
Decided on refurbished option and Tom arranged a full data transfer from my old PC to the new one. New PC then delivered to my home address. I had some initial ‘technical’ issues (user errors!) on set up but Tom made himself available to talk me through the required process to finalise my set-up.
Very happy with the service, information provided throughout and the personal approach provided by Tom and his team. Happily recommend.

Very good helpful and prompt service

Sam responded very promptly to my enquiry, and he came over to me to deal with an issue I thought I had with Windows, but he quickly reassured me that everything was ok and not to worry.
I much appreciated the pleasant manner in which he informed this old technophobe of the situation and therefore very relieved all is well with my pc (but feeling just a bit of an idiot for wasting his time and effort). Anyway, thank you again Sam!! :)

Excellent First class and VERY fast service ,from PC Hospital Corsham
Service, Communication, and Cost could not be beaten
Darren was on top of my problem straight away
I very highly recommend this service

Darren sorted out the problem quickly, a great relief! Computer back up (excuse the pun) and running in no time.

Brilliant and Prompt Service
The fault was found quickly and fixed as soon as a new part was received. No fuse, no high sales pitches, just straight to the point in finding a solution. I would definitely recommend this company to anyone with pc issues that are not so easy to fix yourself.

Problem resolved smartly and effeciently as usual ch
eerful and ful of useful tips

Collected, delivered, checked on site for a fair price
Happy with service

The technician, Alex, was quick to respond to my request for help. He diagnosed the problem within a couple of minutes and clearly explained the issue which was quickly resolved. He then offered further advice on the use of the computer. Very friendly and a good experience.