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Connect Fibre Avis 

2 560
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My initial contact with Connect was with Modibo, who knocked several times but I was too busy to spend time, I intended to get back to him. When Paul telephoned we were able to find a suitable t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Made an enquiry about Connect Fibre broadband online and received a call back that day. Explained I was still in contract and we agreed on a time for them to call back. They did not bother me until I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I would to most highly recommend this charming gentleman who took me through the whole process of changing my internet provider to the excellent company he represents . Absolutely nothing was too mu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Being quite a technical person, I had lots of questions about the new Connect Fibre service in our village. Paul was happy to invest his time and effort in explaining everything, and made the switch... Voir plus

À propos de l'entreprise

  1. Fournisseur d'accès Internet
  2. Fournisseur de connexion internet
  3. Service internet et téléphone
  4. Entreprise de télécommunications

À propos de Connect Fibre

Écrit par l'entreprise


Faster, Fairer Full Fibre Broadband


Get the quickest, most reliable broadband technology straight to your home at a fair price.

Connect Fibre uses only the latest full fibre technology to provide the fastest and most reliable Hyperfast internet to communities. Get Connect Fibre

All packages include:

- Up to 2,000Mbps

- Same download AND upload speeds

- UNLIMITED usage

- NO in-contract price increases

- Wi-Fi 7 routers

- FREE expert installation

- Amazing UK customer support

Why Full Fibre is Faster

Other providers give you Fibre to the Cabinet (FTTC). That means the faster fibre optic cables only go to a box on the street. Older, slower copper cables then take the connection the rest of the way.

ADSL technology only uses older Victorian copper cables.

Our full fibre service brings flawless fibre optic speeds right into your home.

Amplify your Wi-Fi

All our packages are powered by the latest Wi-Fi 7 technology. Get greater speed, range, and capacity than ever.

Connect Mesh

Wi-Fi 7 for your whole home. No more dead spots.

No more dead spots. Experience super-responsive, seamless, ultrafast Wi-Fi 7 in every corner of your home. Add Connect Mesh for just £10 a month.

More on Wi-Fi 7

UK's best Wi-Fi Guarantee

120Mbps in every room or your money back

120Mbps in every room or your money back
Get Wi-Fi 7 for your whole home with Connect Mesh. No more dead spots.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(2 560)

828 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Initial issues but great result

Although there were a few issues with actually getting the line to my property, the actual installation was faultless. Owen was our installer and was excellent. Rob was the supervisor who sorted out the initial issues with the line. Speed is excellent too. Great job.

22 août 2026
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Réponse de Connect Fibre

Thank you for your review and for your patience throughout the process. We’re pleased that, despite the initial challenges, Rob and Owen were able to get everything sorted and provide a faultless installation. It's great to hear you're enjoying the excellent speeds too.

Thanks again for sharing your experience! 🌟

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly. Able to answer all my queries

24 août 2026
Avis spontané
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Réponse de Connect Fibre

Thanks for the lovely review Dominique! We're so pleased to hear the team was helpful and friendly, and that all your questions were answered.

We really appreciate your feedback. If you need anything else, please don't hesitate to get in touch, we're always happy to help.

The Connect Fibre Team

Noté 5 sur 5 étoiles

Great price for broadband,where I live…

Great price for broadband,where I live its a must to have reliable internet.

23 août 2026
Avis spontané
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Réponse de Connect Fibre

Thanks for the 5 star review Roger! We're delighted to hear you're happy with the value of your broadband and that having a reliable connection is making a difference.

Thanks for choosing Connect Fibre!

The Connect Fibre Team

Noté 5 sur 5 étoiles

Really easy to deal with

Really easy to deal with, friendly helpful service. Refreshing to see nowadays

17 août 2026
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Réponse de Connect Fibre

Thanks for the great review Richard! We're really pleased to hear you found us easy to deal with and that the team provided friendly, helpful service.

It's especially nice to hear it's been a refreshing experience. Thanks for choosing Connect Fibre!

The Connect Fibre Team

Noté 5 sur 5 étoiles

Proffesional Customer service

Paul is knowledgefull and explain every details very well, and I am assured I will get a efficient service from Connect Fibre. Thanks.

22 août 2026
Avis spontané
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Réponse de Connect Fibre

Hey there!

Thanks for taking the time to leave us a review! We're glad to hear Paul was able to explain everything clearly and make the process straightforward.

It's great to know you've had a positive experience so far, and we appreciate you choosing Connect Fibre.

The Connect Fibre Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service?

22 août 2026
Avis spontané
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Réponse de Connect Fibre

Thanks for the 5 star review Scott! We're really pleased to hear you received excellent customer service.

Noté 3 sur 5 étoiles

As yet connectivity is not that great…

As yet connectivity is not that great an improvement on our previous provider - although CF have promised to send an engineer to review - let’s see 🤞

18 août 2026
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Réponse de Connect Fibre

Thank you for your feedback. We’re sorry to hear you haven’t yet seen the improvement you were expecting. We appreciate the opportunity to investigate and are pleased an engineer visit has been arranged. We’ll do our best to get everything performing as it should and look forward to resolving this for you.

Thank you for your patience. 😊

Noté 5 sur 5 étoiles

Helpful team good connection so far

Support staff helpful surveyors and fitter also very obliging
So far connection is good and stable.
Long may it continue

16 juillet 2026
Avis spontané
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Réponse de Connect Fibre

Hi Linda!

Thanks for the lovely review! We're really pleased to hear the team, surveyors and fitter were helpful, and that your connection has been working well.

Thanks for choosing us, and here's to many more years of a great connection!

Noté 5 sur 5 étoiles

Matt and Alex are amazing

Matt and Alex came to install my fibre. There work is perfection. They were professional, friendly and extremely helpful.

Overall - they went above and beyond to provide the most amazing service any customer could ask for. Thank you

19 août 2026
Avis spontané
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Réponse de Connect Fibre

Thank you for the 5 Star Review for Matt and Alex! We are pleased to know that their workmanship was perfect and that they were professional, friendly and helpful whilst at your property! We are so happy to know you had such a great experience with the team so far. Thank you for choosing us!

Noté 5 sur 5 étoiles

Amazing team

Amazing team, offered me everything I would need for my household, never tried selling me anything more and was honest throughout.

19 août 2026
Avis spontané
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Réponse de Connect Fibre

Thank you for your review. We’re so pleased to hear our team was helpful and honest. We really appreciate your kind feedback!

Noté 5 sur 5 étoiles

Friendly ad refficoen

Installed over a year after first signed up, apparently fault of contractors initially.
Installation quick and efficient, friendly guys

7 août 2026
Avis spontané
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Réponse de Connect Fibre

Thank you for your review and for waiting for us. We’re really pleased to hear the installation went well, and we appreciate you taking the time to share your experience :)

Noté 5 sur 5 étoiles

Great service from the team installing…

Great service from the team installing everything all done in about an hour.
All up a running quickly with no problems

13 août 2026
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Réponse de Connect Fibre

Hey Kevin, thank you for your review. We’re delighted to hear the installation team provided great service. Welcome to Connect Fibre :)

Noté 5 sur 5 étoiles

Punctual

Punctual; clean workmanship; knowledgeable 👍

9 août 2026
Avis spontané
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Réponse de Connect Fibre

Thank you for the great review! :)

Noté 5 sur 5 étoiles

My switch from EE went smoothly and my…

My switch from EE went smoothly and my little problem with my phone line was sorted very quickly.

13 août 2026
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Réponse de Connect Fibre

Hi Graham, thank you for your review. We’re really pleased to hear your switch from EE went smoothly and that the issue with your phone line was sorted quickly. We appreciate you taking the time to share your experience!

Noté 3 sur 5 étoiles

Internet connection good phone line…

Internet connection good phone line dropped out twice so going to keep a check on it

2 juin 2026
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Réponse de Connect Fibre

Hi Helen, we're pleased to hear your internet connection is working well. It's good to see the phone issue is already in hand on our side :)

Noté 5 sur 5 étoiles

The guy who came to install fiber was…

The guy who came to install fiber was vary friendly and professional installation and kept things nice and clean and the speed is stop on #100 I would recommend this service to my friends and family

12 août 2026
Avis spontané
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Réponse de Connect Fibre

Hey, thank you for the 5-star review. We're pleased to hear the installation went well, and we appreciate the recommendations :)

Noté 5 sur 5 étoiles

I like the UK-based support

I like the UK-based support. Prompt help to sort problems. Thank you, Ashleigh!

14 août 2026
Avis spontané
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Réponse de Connect Fibre

Hi Ian, thank you so much for your lovely review! :)

L’expérience Trustpilot

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