I purchased the eSIM Extra plan, as it looked it would cover my needs. I had to travel across several European countries in 2 weeks time, so this looked like a good plan. It worked for 2 days straight... Voir plus
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Have had mobile hotspot (Europe Plus Package) for three years now, van living full time across Europe. First year it was working really well, the coverage was ok and their unlimited plan was unbeatabl... Voir plus
We have used ConnectPls for several years now. Both with the physical SIM only product (which we use inside our own router) and also one of their eSIMs. We travel and work from our campervan so gettin... Voir plus
L'entreprise a répondu
Never had a problem with company, probably one of the best in the market . Always good connection, no matter in what country we are ....some in EU, Switzerland, or Albania, Turkey...cover... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
ConnectPlus is the ultimate solution for globetrotters who want to stay connected while on the go. With our internet subscription service, you can access fast, reliable internet connection no matter where you are in the world. Whether you prefer a mobile hotspot or an eSim, we've got you covered. And the best part? No pesky roaming charges! With ConnectPlus, you can browse, stream, and stay in touch with loved ones without breaking the bank. Upgrade your travel experience with ConnectPlus today!
Coordonnées de contact
293 Green Lanes, N13 4XS, London, Royaume-Uni
- hello@connectpls.com
- connectpls.com
3,4
Moyen
104 avis
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A répondu à 22 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Great experience true unlimited…
Great experience true unlimited internet with hotspot ussage best esim ever
19 mars 2024
Avis spontané
Best service ever, they even created personalized plan for me
I would give them 10 stars if I could
So useful, stable connection, even in the most distant parts of the world, and support team is so kind and helpful, they were even willing to create personalized plan just for me, because of the country I went to.
Best service ever, and prices are very reasonable too, for the kind of service you get.
All recommendations 😊😊😊
18 mars 2024
Avis spontané
I don’t know I could set up an eSim in…
I don’t know I could set up an eSim in my phone as a secondary SIM card. Literally just scan a QR code and added a second sim to my phone for while I was on holiday. Customer service was top notch as well.
1 février 2024
Avis spontané
Excellent
Have been using connectpls for over a month now and the service has been excellent. Have travelled Europe with no worries about exceeding data limits. Highly recommended!
3 mars 2024
Avis spontané
The internet was ok in most of places…
The internet was ok in most of places we have been. Also the support service is very fast and they have solved me every problem that I have. So I don’t have any complain.
1 mars 2024
Avis spontané
Best purchase for Vanlife/ digital nomad
Perfect Internet provider for Vanlife and digital nomad. I have had ConnectPls for more than a year and they really live up to the expectations. The Esim was easy to set up, the customer service was helpful and quick to respond when I had other problems. The best part was that I was able to travel in so many countries and still have fast Internet to be able to work remote without being affected by fair use policy in EU compared to other provider. Overall, I am a very satisfied customer
29 février 2024
Avis spontané
The customerservice is amazing data is…
The customerservice is amazing data is truely unlimited I need it for streaming in europe and Turkey. I am very satisfied with it.
24 janvier 2024
Avis spontané
Great service i get spain net
Great service i get spain net, but this one is working flawless. My name is Milan
22 janvier 2024
Avis spontané
Great service
Great service, we managed to stay always connected while travelling around Europe, not having to buy SIM cards in every country and ending up with handful of them, with different € and £ balances we can’t use afterwords. Excellent support team, always available and helping us out the few times we needed. Would definitely recommend it!!
2 décembre 2023
Avis spontané
Réponse de ConnectPls
Hi Patricia,
Thank you so much for your valuable feedback! In 2024, we're still working on expanding our internet service and right now we're serving in more than 160 countries.
Stay Connected.
I used this company to get a SIM only…
I used this company to get a SIM only subscription for data roaming while travelling around Europe (France and Spain) during the Xmas period. I have clients (childhood trauma psychologist) that I’ve arranged to connect with via video call. I ordered on the 2nd December, the post service used required me to be home midday on a weekday (no given time) I eventually got the package on the 15th after two attempts at re delivery! On the 16th (Saturday) I learned that what I had been sent (from london) was incorrect and I hadn’t been sent a sim, I had been sent a router with a useless SIM card (all second hand). I leave on the 19th (Tuesday) and after paying money I am left seeking a refund and attempting to obtain a new means of connection with zero time to hand. I have to say I feel the team were available online to help, however, they were no help. They used a postal service that leaves no room for life and were incompetent in providing what was paid for. It has left me out of pocket and most concerning, unable to connect with very vulnerable children that require consistency! We will see what happens next….So an update, Akif arranged promptly for me to receive an eSIM (this happened by my first day in France) and granted this for me for 2 months to compensate for the above. The eSIM worked very well and I was able to hotspot on my phone for all of my video calls appointments. It also work well for Netflix. The trip was rescued from stressers and I’ve obviously improved my original review. Happy new year to all
16 décembre 2023
Avis spontané
Réponse de ConnectPls
Dear Ben,
We sincerely apologize for the inconvenience you experienced with your initial SIM order. We understand the critical nature of your work, and it's disappointing that we fell short of your expectations during such an important time.
We appreciate your patience and understanding as we resolved the issue by providing you with an eSIM, which allowed you to connect with your clients and use data services seamlessly during your trip. It's great to hear that the eSIM worked well for you and that it helped improve your overall experience.
Your feedback is valuable to us, and we're continuously working to improve our services and ensure a smoother customer experience. We hope you had successful and meaningful interactions with your clients during your travels, and we wish you a wonderful and prosperous New Year.
Thank you for giving us a second chance, and we look forward to serving you better in the future.
Best regards,
Akif, ConnectPls
Outstanding service
Been travelling and working remotely all over Europe for the past few months and have had exceptional coverage everywhere we’ve gone. ConnectPls has enabled us to be digital nomads in even the most remote areas.
Their customer service is outstanding too. Quick responses and helped us out to get connected when travelling out of the EU.
Would highly recommend ConnectPls for anyone needing to stay connected when travelling.
16 septembre 2023
Avis spontané
staff always available and with…
staff always available and with immediate support. They have always known how to best solve the problems that have arisen in an excellent way
17 août 2023
Avis spontané
Nice service :)
The staff try very hard to help, the contact is almost instant. I am using the SIM-only service for the second month and so far I am satisfied.
19 juin 2023
Avis spontané
Réponse de ConnectPls
Hey Rafał! Thanks a million for the awesome review! We're stoked to hear that our staff's lightning-fast support and our SIM-only service have kept you satisfied. We'll keep rocking and rolling to ensure your internet connection stays top-notch for all your adventures! Stay connected and keep having a blast! 🚀🌟
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