I ordered a container in June 2021. They never sent my container. The last contact from Arielle Gillies was September 2021 letting me know she was still working on delivering my container. It never ha... Voir plus
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Lisez les avis des autres
The unit arrived in excellent condition. Well worth the premium for a one trip container. This particular unit had not one single ding or dent that I could find, paint in great condition, interior nic... Voir plus
L'entreprise a répondu
Ordered two containers in May and April of this year, they are still not delivered, emailing anyone gets a kick back saying the email address may not exist or has been entered incorrectly. Multiple vo... Voir plus
100% Satisfied. Sure it took a little longer than expected however this exceeded my exceptions by far. Picture perfect container. Floors so clean you could eat off them. I would highly recommend and h... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
**COVID-19 Update 2/22/2021** Container Inventory and Pricing remains in a highly unstable environment. Our published pricing is based on our prime suppliers' inventory availability. Pricing and delivery times are subject to rapid changes based on market conditions. If your needs are critical to a specific timeline, please contact our support specialists in advance of placing an order. As of today, shipping container pricing has officially doubled in the last 120 days in some of our key markets, with rapid and unannounced price increases daily from our suppliers. This inconsistency is particularly problematic to our ability to project up to date pricing in our web-store, and the shortage of supply continues to cause delays on delivery lead times. ContainerDiscounts.com was built to be a marketplace for consumers to easily find and purchase containers online. Our platform is disruptive by design, and often not welcome by some of our competitors and suppliers. Our business model was developed to give some level of transparency and data to the consumer, to help make faster and more informative purchase decisions. Prior to this rapid change in market conditions we were executing that plan very effectively. The last 90 days has been challenging to manage supply and more importantly customer expectations. So what are we doing to correct some of these issues? - We have reduced our margins to help offset price increases. This includes setting markups at a flat rate versus pct% to better control consumer price increases. - In areas where stock is not available by our supply partners, we are offering referrals to local retailers that may have stock on hand. - We are verifying stock immediately after purchase, and presenting our consumers with available options if the exact stock is not available. - We are processing refunds as soon as funds are received from our merchant in the case of cancelled orders. We remain committed to the transparency Trustpilot offers our consumers. And while we have had some upsets over the last 90 days, we feel this platform remains the gold standard for reliable information from real customer experiences. Your continued trust in our effort to be your supply source for all things Shipping Containers is greatly appreciated, and we are all anxiously looking forward to a return to normality soon. We deeply appreciate your patience while we navigate these challenging times together. Best Regards, Alfred Harris CEO/Founder
Coordonnées de contact
19 S Main St Ste 500, 38103, Memphis, Etats-Unis
- 8882593082
- info@containerdiscounts.com
- containerdiscounts.com
5 Stars
5 Stars.
Great Customer Service from initial contact for quite, to final delivery of container.
Excellent communication throughout the process. Delivery driver was respectful, on-time, and was very good at his job (knew how to safely to run his equipment)
31 octobre 2020
Very happy with the customer service
Very happy with the customer service. Got my 40' container delivered. Very pleased with it so I ordered another one. Arielle Gillies was the sales person. Great communication. Thank you again Arielle.
21 octobre 2020
the whole process went very well
16 octobre 2020
Good Containers, but poor delivery
The containers that were delivered were in great shape. However, it took took to long to get delivery from the time ordered, certainly longer than promised. They could not find the 40' containers in grey or in the standard height, so we accepted the higher height containers (no additional charge) and tan containers. This means we have a mis-match of height and color between the two 40' and two 20' containers we had delivered. We plan to eventually paint all the containers, so color was not as important, and we can live with the height difference. In addition to delivery being late, the driver originally had the containers loaded in the wrong configuration and wrong order of delivery, despite our instructions being very clear.
16 octobre 2020
Driver was extremely helpful
Driver was extremely helpful and ended up helping getting my container in a tight spot!
15 octobre 2020
Containerdiscounts did a great job
Containerdiscounts did a great job, even when they couldn't locate a suitable container right away. They communicated with me throughout the process to ensure I would received my container as promised. It arrived on-time and in good condition.
Note: I did opt to pay a few hundred more dollars extra to expedite my container delivery, since containers supply was scarce and market prices had increased, but it was optional (I would have just waited a while) and Containerdiscounts paid half of the difference to ensure I was happy.
14 octobre 2020
Réponse : ContainerDiscounts
Thank you Paul! Looks like this was a win win! Let us know if there is anything in the future we can assist you with!
Sincerely,
The containerdiscounts.com Team.
Vary horrible service
Vary horrible service. Did not get my containers on time and was lied to multiple times about delivery and cost. Will never buy from them again
14 octobre 2020
Réponse : ContainerDiscounts
Joe,
First, thank you for the opportunity to work with you again on your second transaction of containers. Our team as well as our drivers appreciated your patience, and hard work over the past few weeks. Your willingness to help find drivers, and a one point a crane operator went up and beyond the usual protocol for a customer to receive containers. The situations presented during our deliver attempts to you were very unique.
Second, integrity is most important to us as it is one of our core values. If you feel deceived or lied to, we apologize for this miscommunication. This is something we will address and will always work to improve.
Joe, at the end of the day, all four containers were delivered and we truly do hope to see you again in a better light.
Thank you for taking the time to write this review.
Sincerely,
The containerdiscounts.com team
Rust Bucket
Service was great. Shipping container was not. I was not expecting prefect container. You need to inspect top on container before they unload it. They was 14 patches on roof repaired in the past. After remove loose scale with wire brush I uncovered 25 holes from 1/8" to stick your finger in. They refunded some money with out problem. I am a welder so fixing this was no problem but I settled for not near enough money but that was my fault. I will never buy one sight unseen
10 octobre 2020
Réponse : ContainerDiscounts
Danny, Thank you for taking the time to write this feedback. I'm sorry to hear your 45ft container was not repaired fully at the depot. The 45fters are unique and hard to come by. Being first of the top of the stack, (or lack of) sometimes the conditions are less than ideal, or as you stated a "rust bucket". I know you explained over the phone the man hours and hard work you put into this container to make it WWT. We appreciate your efforts and will do everything in the future to ensure you next container you purchase will have to do zero initial work needed.
Sincerely,
The containerdiscounts.com Team
Kevin did an awesome job
Kevin did an awesome job. I knew nothing about these containers. The website explained a lot, but not all. Kevin did the rest. He was patient as I had many questions. I will definitely pass the word, you guys are honest and totally up front! Great job Kevin!!
8 octobre 2020
Réponse : ContainerDiscounts
Kevin Rocks! We agree!
Cheers,
The containerdiscounts.com Team.
Web site was easy to use and follow up…
Web site was easy to use and follow up was instant.
4 octobre 2020
Avis spontané
Very pleased with effective…
Very pleased with effective communication and delivery. This is the second time I'm buying from Container Discounts. Highly recommend.
24 septembre 2020
Avis spontané
GREAT SERVICE
GREAT SERVICE! DELIVERY WAS PROMPT AND ON TIME. COMMUNICATION EXCELLENT!
22 septembre 2020
Avis spontané
He worked hard to correct the problem…
She worked hard to correct the problem but I was having
9 septembre 2020
Avis spontané
Réponse : ContainerDiscounts
Im glad we resolved this issue for you, Jesse! Enjoy your container.
Sincerely,
The ContainerDiscounts.com Team
Was happy with the company and my…
Was happy with the company and my delivery.
8 septembre 2020
Avis spontané
Easy process so far
Easy process so far. Kevin explained everything. Online was a breeze on my iphone.
8 septembre 2020
Avis spontané
Things went very smoothly
Things went very smoothly, from initial order to delivery. Will use again if the need arises.
26 août 2020
Avis spontané
Great Customer Service
Communication with order was great. I was well informed and the guy that delivered my order was great!
25 août 2020
Avis spontané
Service was quick and friendly
Service was quick and friendly, within the 2-5 business day delivery window given.
18 août 2020
Avis spontané
Kevin didn’t waste my time closing my…
Kevin didn’t waste my time closing my sale. If the delivery team is anything like Kevin, I’ve got nothing to worry about.
Be more like Kevin.
14 août 2020
Avis spontané
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