Co-op Funeralcare Avis 

5 791
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From the first moment I rang the bell at the Hoylake Co-Operative Funeralcare premises in Hoylake Wirral to appoint them to handle my late husband's cremation I felt comfortable and cared for. His wis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Co-op Funeralcare at Manford Way Chigwell were truly amazing when planning our dad’s funeral. We dealt mostly with June, however Bev was wonderful too, caring, compassionate and empathetic, they... Voir plus

Noté 5 sur 5 étoiles

Direct cremation easy to arrange online, most questions were answered in the help section. Took advantage of the Co-op member’s offer so saved some money. Awaiting actual documents of plan but so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We cannot thank CO-OP Funeralcare, Peacehaven enough for their care, support and compassion they provided to our family at the incredibly difficult and heartbreaking time when our fathe... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,7

Tous les avis

(5 791)

2 355 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

the co-op representative fully…

the co-op representative fully explained the funeral plans and the various options available in great detail. There was no pressure applied and plenty of time to consider and choose an appropriate plan, together with personal funeral service wishes.
No hesitation in recommending Co-op Funeralcare.
I found the costs involved very reasonable and compare well with other Companies.

6 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

Your recommendation is appreciated so, so much Helen. Thank you 💙
^Mike

Noté 5 sur 5 étoiles

Direct cremation easy to arrange…

Direct cremation easy to arrange online, most questions were answered in the help section. Took advantage of the Co-op member’s offer so saved some money.
Awaiting actual documents of plan but so far very pleased.

8 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

Thank you, Carl. I'm glad you were able to save some money with our offer. Do give us a shout if you have any further questions. We're always happy to answer them for you
^Mike

Noté 5 sur 5 étoiles

Outstanding Funeral Care - Kind, Compassionate and caring

We cannot thank CO-OP Funeralcare, Peacehaven enough for their care, support and compassion they provided to our family at the incredibly difficult and heartbreaking time when our father passed away in July.

From our first appointment with Sharon Bashford and Jane we felt comfortable and safe in their hands. They were kind, caring, compassionate and professional. Nothing was ever too much trouble for them.

Their attention to detail was exemplary. It comforted us to see that our fathers passing was treated with the highest dignity and respect and care that he deserved.

On the day of the actual funeral all the staff involved were exemplary.

Thank you from the bottom of our hearts for helping us through such a difficult time.

From

Jane, Tracy and Doreen


1 juillet 2026
Avis spontané
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Réponse de Co-op Funeralcare

Thank you for your exceptionally kind words, Jane. I'd like to send my deepest condolences to you and your family for your loss. I'll make sure your feedback is passed on to the branch 💙
^Mike

Noté 5 sur 5 étoiles

easy as

Walk in the park

12 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

Thank you!
^Mike

Noté 5 sur 5 étoiles

Professional funeral planner

The funeral planner made me feel relaxed from the start, Pauline went through the process and explained exactly what was on the plan, plus a bit more.

31 juillet 2026
Avis spontané
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Réponse de Co-op Funeralcare

Your review is greatly appreciated, Gareth. I'm please to hear you were made to feel relaxed and your plan was well explained
^Mike

Noté 5 sur 5 étoiles

Quick and easy to do

Quick and easy to do, received plan in post in next few days. Lady who assisted me on the phone was extremely knowledgeable and empathetic. Great client service.

3 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

We appreciate your kind words, Joanne. I'm pleased to hear you were shown the empathy you deserve and we could provide a knowledgeable service.
^Mike

Noté 5 sur 5 étoiles

Service provided was professional, helpful and efficient

Service provided was professional, helpful and courteous as I have always found Co-op legal services to be.
Staff member was knowledgeable,polite and used plain English when explaining the different funeral plans the co-op offers.
Many thanks

28 juillet 2026
Avis spontané
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Réponse de Co-op Funeralcare

We really appreciate your kind words, Barbara. Thank you. I'm glad we could provide a knowledgeable and polite service 💙
^Mike

Noté 5 sur 5 étoiles

It was so lovely

It was so lovely. Donna explained everything to us about what we would like and how it would all happen. From taken care of us to looking after our family. Couldn't fault anything.
Thank you all.

4 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

Thank you for taking the time to leave these kind words, Lynn. It makes me happy to hear you and your family were taken care of 💙
^Mike

Noté 5 sur 5 étoiles

Hi Am only 82 not planning on going…

Hi Am only 82 not planning on going yet, will save my kids a lot of money when i do.
Thanks David.

11 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

Hi David, thank you for taking the time to leave a review.
I'm pleased to hear you've found reassurance in putting plans in place for the future 💙 ^Take care, Michelle.

Noté 5 sur 5 étoiles

Very easy and straightforward to…

Very easy and straightforward to understand. The price was what I had expected.
All good.

27 juillet 2026
Avis spontané
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Réponse de Co-op Funeralcare

Thank you for your positive feedback, Clyde. We're glad to hear that our service was easy to understand and met your expectations regarding pricing. ^Aidan

Noté 5 sur 5 étoiles

A company that cares

I went to discuss a funeral plan for myself today and found the staff at my local branch of Co-op Funeral care to be very compassionate, professional, understanding and helpful.
After a few Data collection and identification questions they went through the different types of funeral plans and prices including pay plans.
Discussing funerals is stressful enough generally but when your discussing your own its gives added stress but the staff were very reassuring and supportive in helping me to come to a decision.

4 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

Thank you for your kind words and for sharing your experience, Emma. We understand that discussing end-of-life plans can be a sensitive and challenging process, and we are glad our team provided the support you needed to make an informed decision. Your feedback is very valuable to us. ^Aidan

Noté 5 sur 5 étoiles

very polite and explained everything…

very polite and explained everything plainly not rushed

6 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

Thank you for your kind words, Richard. We're pleased to hear that everything was explained to you clearly and patiently. We appreciate you taking the time to share your feedback. ^Aidan

Noté 5 sur 5 étoiles

I have used their services before and…

I have used their services before and the team have always been kind ,thoughtful and very helpful.
This time I arranged a plan for myself and as a well regarded company knew my plan would be safe and met my needs. Thank you.

6 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

Hi Gordon,

Thank you for taking the time to share your experience.

We're pleased to hear that your previous experiences with our team gave you confidence to arrange a plan for yourself. It's lovely to know that you felt your plan would be safe and meet your needs, and that you have always found our team kind, thoughtful and helpful.

Thank you for choosing Co-op Funeralcare.

Take care, ^Elan

Noté 5 sur 5 étoiles

Daniel who I spoke to regarding…

Daniel who I spoke to regarding arranging my funeral was clear, concise, helpful and really knew what he was doing. It wasn’t a morbid process, but a very friendly chat and he helped me enormously throughout the process.

5 août 2026
Avis spontané
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Réponse de Co-op Funeralcare

Hi Mrs P,

Thank you for taking the time to share your experience.

We're pleased to hear that Daniel provided clear, helpful and knowledgeable support, making what can be a difficult subject feel like a friendly and straightforward conversation.

Thank you for choosing Co-op Funeralcare.

Take care, ^Elan

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