We aranged a familly treap near Larnaca.Almsot immediately we received an offer,which was more than correct.Driver conntacted us,came on time,provided all information.Really amazing experience.
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Lisez les avis des autres
I had a great morning ride from Paphos to the Larnaca International airport with George from Costa Taxi Cy on Friday, October 9. George is a very kind, polite, friendly and professional driver. D... Voir plus
L'entreprise a répondu
I have twice ordered a taxi from the app of this company. The pickup adress was specified with streetname, house number, name of a small hotel at the end af the street, my mobile numbe... Voir plus
L'entreprise a répondu
We had to book a last minute ride from Larnaca to Paphos and CostaTaxi came to our rescue. They replied promptly the night before and came at the time promised. Comfy car and friendly driver! Even sur... Voir plus
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À propos de l'entreprise
- Service de taxi minibus
- aussi dans
- Agence de permis de conduire et d'immatriculation
- Fournisseur d'excursions culturelles
- Service de taxi
Écrit par l'entreprise
Costataxicy is a professional taxi and private transportation service focused on providing safe, reliable, and comfortable journeys. We are committed to punctual service, friendly customer care, and a smooth experience from booking to arrival. Whether you need an airport transfer, local journey, or private ride, our goal is to make every trip simple and convenient.
Coordonnées de contact
Etats-Unis
- costataxicy.com
4,5
Excellent
34 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Perfect in contact informed us of there…
Perfect in contact informed us of there arrival ,
Booking process and staff
Fantastic service
14 novembre 2026
Avis spontané
I have twice ordered a taxi from the…
I have twice ordered a taxi from the app of this company. The pickup adress was specified with streetname, house number, name of a small hotel at the end af the street, my mobile number and email address.
In both cases no taxi ever appeared and I have had no calls, text or email from the company. Each time I prepaid 1,5 euro.
None of the local taxi drivers, I have spoken to, have ever heard of this company.
I notice that many/all the reviews of this company on Trustpilot is written by people/machines with very reviews..
I am certain this company is a scam.
Edit 15.11.2026, 15:10
I did enter adresses with street name and house numbers, email and phone number in your app.
The app did say the order was received. You have drawn 2 times 1,5 euro from by bank account.
I have received no dokument from you at anytime. Som at this you should pay me back 3 euros!
12 novembre 2026
Avis spontané
Réponse de Costataxicy
Dear Frank,
Thank you for your feedback. We're sorry your trip didn't happen. As you know, we spoke with you by phone and explained what happened, but we'd like to set out the facts here for other readers too.
Your booking request (ref. #E0143624, 12 November at 10:30) was made twice with the same details. In both requests the pickup address entered was only "Sandy Bay Beach, Ayia Napa", with no street name, house number or hotel name.
The booking was not confirmed, so no driver was assigned. Because no email address was provided, we had no way to inform you of this by email.
As the booking was not confirmed, the €1.50 was never charged. It was only a temporary hold on your card, and it has now been released in full.
We have also sent you, by SMS to your phone, proof of the released payment and a copy of your booking details, which show that no email address was entered.
Costa Taxi is a real, local taxi company based at Diagorou 20, Kato Paphos, serving all of Cyprus. If you need a taxi in future, please call or WhatsApp us on +357 99940234 and we'll be happy to help.
Kind regards,
Costa Taxi
Réponse de Costataxicy
Dear Eva,
Thank you so much for your 5-star review! We're delighted you enjoyed your ride and that our driver made you feel welcome. We look forward to driving you again anywhere in Cyprus.
Kind regards,
Costa Taxi
Réponse de Costataxicy
Thank you so much, Tania! We're glad you found us friendly and easy to talk to. Hope to drive you again soon! – Costataxi
familly treap near Larnacs
We aranged a familly treap near Larnaca.Almsot immediately we received an offer,which was more than correct.Driver conntacted us,came on time,provided all information.Really amazing experience.
9 novembre 2026
Avis spontané
Réponse de Costataxicy
Thank you, Zivko! We're very happy you and your family enjoyed the trip near Larnaca. Safe travels, and we're always here when you need us! – Costataxi
Excellent time keeping and such a…
Excellent time keeping and such a friendly driver!!
9 novembre 2026
Avis spontané
Réponse de Costataxicy
Thanks a lot, Tim! Being on time is our top priority, and we'll pass your kind words on to the driver. See you next time! – Costataxi
Excellent service
Excellent service , easy communication and very polite drivers! Thank you very much
8 novembre 2026
Avis spontané
Réponse de Costataxicy
Thank you very much, Themis! We're happy the communication was easy and our drivers looked after you well. Looking forward to seeing you again! – Costataxi
Excellent service
Excellent service. In the last three years I've used taxis all the time in Cyprus and this is the only service I now go to. They are the best. Always on time. Very fare prices. And really nice people.
6 novembre 2026
Avis spontané
Réponse de Costataxicy
Kerry, thank you! It means a lot that after three years of travelling around Cyprus you choose us. We'll keep being on time with fair prices. See you on your next ride! – Costataxi
Stressful pickup and missing child seats, but fair resolution
.We booked an early morning transfer to Larnaca Airport requesting two booster seats. The pickup caused significant stress: the car was delayed, the 24/7 hotline was unreachable, and the vehicle arrived without the requested child seats. In addition, the driver did not take our advance payment into account and asked for the full price on arrival, which we paid in the rush.
Update:
The owner promptly contacted us to clarify that they had arranged a replacement car to ensure we caught our flight. They acknowledged the missing booster seats and immediately refunded the deposit without hesitation. While early morning logistics and equipment adherence need improvement, I appreciate the owner taking direct accountability and handling the matter professionally.
31 octobre 2026
Avis spontané
Réponse de Costataxicy
Dear Att,
We're truly sorry for the stress you and your family went through. You booked your airport transfer with us in good time, and you deserved a smooth, worry-free journey.
We would really like to look into this properly. Could you kindly send us your booking details (the name the booking was under and the date and time of the pickup) on WhatsApp at +357 99940234? We have tried to find your booking but would like to be sure we have the right one. This will help us find out exactly what went wrong and make it right with you personally.
A missed pickup and an unanswered phone is not the service we stand for, especially with children on the way to a flight. We're glad you got to the airport safely, and we're already improving how we confirm drivers and answer calls.
Thank you for taking the time to share this, and again, our sincere apologies.
Kind regards,
Georgios – Costa Taxi CY
Efficient and reliable!!
We had to book a last minute ride from Larnaca to Paphos and CostaTaxi came to our rescue. They replied promptly the night before and came at the time promised. Comfy car and friendly driver! Even surprised us 😂 Thank you so much. Will definitely recommend and use again.
30 octobre 2026
Avis spontané
Réponse de Costataxicy
Thank you so much! We're happy we could help with your last-minute ride from Larnaca to Paphos. Glad you enjoyed the trip and the surprise 😊 We look forward to driving you again!
Thank you George and Costataxi
Thank you George and Costataxi. The halfway musical, superb.
29 octobre 2026
Avis spontané
Réponse de Costataxicy
Thank you, Luke! George was happy to hear you enjoyed the music on the way. See you next time in Cyprus!
Great experience for two one hour trips…
Great experience for two one hour trips from hotel to golf courses. Always on time and courteous. Would highly recommend.
26 octobre 2026
Avis spontané
Réponse de Costataxicy
Thank you for choosing us for your golf trips! We're glad everything ran on time. Hope you had some great rounds, and we'd be happy to drive you again.
The kindness and the personal care
The kindness and the personal care. Highly recommended!
25 octobre 2026
Avis spontané
Réponse de Costataxicy
Thank you, Avichai! Personal care is what we always aim for. We hope to see you again soon.
Réponse de Costataxicy
Thank you so much, Daniella! We really appreciate your kind words and hope to drive you again.
Extremely disappointing service
Extremely disappointing service – unreliable and unprofessional
I booked a taxi two days in advance. The company was quick to respond to my WhatsApp messages when making the booking, which initially gave me confidence in their service.
However, on the day of the booking, the taxi was supposed to arrive at 8:25 PM, but it never showed up. I contacted them just five minutes after the scheduled pickup time, and after waiting for an hour, I received absolutely no response. I made numerous phone calls, but nobody answered, and my WhatsApp messages were completely ignored.
This is completely unacceptable and unprofessional. If you cannot provide the service that has been booked in advance, the least you can do is inform the customer and respond to their calls or messages instead of leaving them stranded and waiting. I had a very small baby with me.
Luckily, I had not made any payment in advance and taxi was ordered very early before the flight, so just got a different taxi from another company for the same price.
Honestly, after this experience, I seriously question whether the positive reviews posted here are genuine. I would not recommend this company to anyone. Avoid if you want a reliable taxi service!
EDIT: After reading your response to my review, you have only further confirmed how unprofessional your service is. You are making claims in your public reply that simply do not reflect what actually happened.
No taxis arrived to pick up anyone during the entire time we were waiting. We were standing outside the whole time, and no taxi showed up.
As for the voucher, you initially sent it to me, but you withdrew it after seeing my negative review online. That speaks for itself.
It is disappointing that, instead of taking responsibility for your failure to provide the confirmed service, you have chosen to misrepresent the situation publicly.
Good luck with your business in the future. Hopefully, you will learn from this experience and understand the importance of honesty, accountability, and professional customer service.
19 octobre 2026
Avis spontané
Réponse de Costataxicy
Dear Customer,
Thank you for sharing your feedback. We sincerely apologise for the inconvenience and frustration you experienced, especially as you were travelling with a young baby.
Unfortunately, an unexpected mistake occurred during the pickup. Our driver mistakenly collected another passenger who appeared to match the expected booking, and that passenger accepted the transfer. This resulted in your scheduled pickup being missed.
We fully acknowledge that this should not have happened, and we take responsibility for the mistake. This was an isolated incident and does not reflect the high standards of reliability and professionalism we strive to maintain at Costa Taxi Cyprus.
As a gesture of goodwill and our sincere apologies, we immediately offered you a complimentary transfer to Larnaca Airport for your return journey.
While we understand that this cannot undo the inconvenience caused, we hope it demonstrates our genuine commitment to customer satisfaction and our willingness to make things right when mistakes occur.
We value every customer and take all feedback seriously. We are also reviewing our pickup procedures to prevent similar situations in the future.
Once again, please accept our sincere apologies. We hope to have the opportunity to restore your trust in our service.
Kind regards,
Costa Taxi Cyprus Team
All praise
All praise, excellent responsiveness. Everything went exactly as agreed!
15 octobre 2026
Avis spontané
Réponse de Costataxicy
Thank you, Dragana! We're glad everything went exactly as agreed. That's always our goal. See you next time!
Réponse de Costataxicy
Thank you, Tilemaxos! We really appreciate your kind words.
Réponse de Costataxicy
Thank you, Maxim! Reliable, on time and a fair price is exactly what we aim for. Hope to see you again in Cyprus!
Very professional
Very professional, friendly driver, easy communication on WhatsApp, I recommend this company.
13 octobre 2026
Avis spontané
Réponse de Costataxicy
Thank you, Miguel! We're glad booking on WhatsApp was easy and you enjoyed the ride. We appreciate the recommendation!
Costa's service is excellent
Costa's service is excellent; I will use it every time I come to Cyprus.
I highly recommend it.
13 octobre 2026
Avis spontané
Réponse de Costataxicy
Thank you, Mishel! We'd be delighted to drive you every time you visit Cyprus. See you soon!
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