I found the info I was looking for fast and easily. If youre on a free trial, just remember to cancel your subscription when you are done. It was easy and the person who canceled my order was very pro... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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I found the info I was looking for fast and easily. If youre on a free trial, just remember to cancel your subscription when you are done. It was easy and the person who canceled my order was very pro... Voir plus
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Their website/ business model is predatory. I was unaware I signed up for a subscription and they won’t let you cancel online, you have to call. In addition their company didn't issue a full refund e... Voir plus
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I was able to express my concern for forgetting about my account stupidly after my 7 day trail and he was very helpful in getting me my money back. I am very grateful!
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The customer service on Court Case Finder was exceptional. When I had questions they responded quickly and professionally. Due to having only one item to look into I was then able to cancel my mem... Voir plus
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Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips
02199, Boston, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Hi I spoke to Dexter and they were super helpful along with patient when helping me solve my issue. I appreciated it a lot and they had good customer service along with clear communication. Thank you

Réponse de Courtcasefinder
Very rapid customer response and ease of cancellation

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I believe the person who helped me was Joy, but she was so helpful. I had logging in problems and she walked me right through it.
I was able to download what I needed. Very and and helpful.

Réponse de Courtcasefinder
This website did a 'free search' and claimed to find information. I paid the initial amount to access it and no information had been found. Completely falsified "found data" report to convince you to buy in when it actually found nothing. In addition it states you will get an email with a link to a cancellation optioin. That email never arrives. Everything abou this website was misleading.
I was able to find a phone number where the automated system said "transferring to an agent" which turned out to be an AI. There has been no information that was paid for provided nor ability to contact anyone otherwise,

Réponse de Courtcasefinder
I did a search to get a couple of docs and paid a small fee for them ($1.99). These docs turned out to be useless to me. I have not used their service since.
They tacked on a 7-day trial, which apparently, unbeknownst to me, turned into a recurring subscription. Their Order Summary says "1-Week Unlimited Access..." not "trial" or "subscription".
They then charged my card for $24.99.
I contacted them as soon as I saw the charge on my card and explained I never intended to subcribe. Their support has refused to provide a refund, hiding behind an e-mail sent after the fact (which I had not seen) and some fine print.
This kind of behaviour seems scummy to me.
[Order# PP0HM54497YC337710S ]

Réponse de Courtcasefinder
I couldn’t find neither case that I was looking up and I had three of them.

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Charged me even tho I sent three cancelling request before the seven day free trial.

Réponse de Courtcasefinder
I used this site ONCE and cancelled my subscription immediately. Yet for MONTHS, I've been charged $24.99, and I CANNOT log in anymore, even though my email address has not changed. This site is highly suspicious. I've contacted support, and now I am leaving this review. I need someone to cancel this subscription, or I am going to look into my options to get it handled at a higher level. Please help. This isn't right. And it's very, very suspicious in a fraudulent way.

Réponse de Courtcasefinder
Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even called me back! I wish there were more people like her in the world. Very informative, excellent customer service, pleasant personality. She deserves recognition for her work today

Réponse de Courtcasefinder

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Dexter was very helpful, took care of my issue very efficiently and was very nice. He was able to solve my problem 100%.

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Réponse de Courtcasefinder
The gentleman was so patient with me and taught me steps to get what I wanted. Thank you

Réponse de Courtcasefinder
Did everything I needed then to do and with no distress. I’m happy

Réponse de Courtcasefinder
The agent was very professional and was able to solve my issue right away.

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She listened to my concerns and addressed the issue at hand. Fast and efficient service. Thank you!

Réponse de Courtcasefinder
Providing excellent customer service and ensuring that services benefit customers.

Réponse de Courtcasefinder
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