Cover My Furniture Avis 

The covers supplied for our 2 settees and cushions were excellent. They were made to measure from our own measurements, photos and chats over the phone. The old, used covers, were sent Christmas week so the new covers could be made early in the January. We hoped to return to our home in France, with the new covers, after the Christmas break. We were very impressed with the Customer Services (Tanya) who arranged both the production and delivery of items to a very tight timescale. Thank you.

Thrilled with my new futon covers! They were bought to replace very tired covers for my two 20 year old futons at our rental property in Switzerland. We had bought new mattresses a couple of years ago, but the covers were looking sad.
The company use the old covers as templates and even ship to Switzerland! This was the ideal solution, as it is usually so difficult to purchase replacements locally or transport ourselves.
The covers are fabulous. I chose the everyday velvet in burgundy- luxurious but practical for a holiday rental. They will wash & dry much more quickly than the heavy old cotton covers.
We try hard to have minimal impact on the environment so choosing new covers is perfect. The futons now look better than they did when new!
Great to support a British family business , who I feel genuinely care about their customers.

What a fantastic transformation of my 18 year old tired armchair!
The whole process was easy and efficient from start to finish.
The most difficult aspect was choosing which of the beautiful fabrics to use.

Communication, quality of product and delivery all outstanding.
I own a much loved, old, but sturdy Duresta sofa whose covers had seen better days and when I originally considered new covers, I also considered (for the price I was paying to re- cover my sofa) buying a new sofa ! I chose to recover my original sofa and I am so glad I made that decision because now I have received my new covers, I do indeed have a new sofa !!
Tanya is an asset to this company. Throughout my communication with her, I found her quick to respond, informative and above all patient and professional in answering my many questions.
This was an expensive outlay for me and I was initially concerned to complete the transaction via the web site and email only, but once again I needn't have worried.
The whole process was very smooth from the on line ordering, to sending the old covers and receiving the new.
The quality of my new covers was more than impressive. As a sewer myself, I certainly appreciate the skills of the team that made my covers. Quality craftsmanship that they should be proud of.
I am already processing my second order and would highly recommend the Cover My Furniture team if you are in need of updating / recovering your furniture.

Excellent result, very professional service.

Really pleased with my covers and they were made really quickly. I posted my old covers back and 2 weeks later the new ones were out for delivery although I didn’t get them until after Christmas due to courier issues. Really impressed with service and quality. Customer service were really helpful too.

The service and end product produced is excellent I would not hesitate to use them again.

We bought a used sofa in good condition but didn't like the fabric of the fitted covers. Contacted the company who sent an estimate which was very affordable. They sent a bag for sending the old covers and returned the new covers . They made a special effort to have them ready for Christmas.

Excellent customer service by phone and email and general communication
Very pleased with covers which fit well and seem well made
New covers arrived in about 2 weeks which was impressive.

Really pleased with service & my new cover for my large sofa.
The cover fits perfectly & the detail piping really makes the sofa look fabulous.

Excellent communication and customer service from the start. I had to ring up to request something and nothing was too much trouble, really friendly and helpful. I was only ordering a footstool cover but was treated like I'd ordered something costing hundreds. When the cover arrived it was perfect, both look and fit. Cracking British company I would recommend every time. Thank you!

Received promo email offer for WEB deal which wording was not clear "excluded" manual orders.
No manual order pages on WEB site that allows orders to be placed hence No deal and No information on process, No clarity on what happens to own covers as sent for copying if you want returning, you must ASK for them back or you loose! No prices until quote arrived, you are also charged additional £10.00 P&P for sending own covers, also Not mentioned on website, hence No transparency.
A lot of communication/emails later which were efficiently handled by Tanya, however all the above could have been avoided with a more informative website. New covers marginally smaller so cushions do not stay flat, however this may settle with time and use. My personal customer journey did not feel easy and Not great value for money at £202.00 paid.

Very happy with my covers. Revitalised my Laura Ashley suite at a fraction of the cost of buying a new one. Great service, good communication and quick turn around.

We bought a new caravan and had no choice on the seating, it was like 'false leather' which in the heat means that you stick to them. I have used 'cover my furniture' before so I contacted them. My big issue was that we live in Europe so obviously no one could come and measure our cushions. We have been in constant communication with Tanya, we measured our cushions, paid and waited. They came to our daughters house while we were in the UK and we brought them home. Having fitted them they are beautiful, we are so pleased. Lovely, helpful staff, beautiful workmanship, would recommend them to everyone.
Chris Kettle
Luxembourg

Terrific service. Very communicative. Very helpful with material, shade etc. Kept informed of progress. Cover arrived in wonderful box (with resewn old cover too!). Fitted like a glove and looks lovely.

My problem was 3 Tetrad sofas that are all 15 to 20 years old and 4 cats who had reduced them to rather more shabby than chic! Desparate not to add to landfill and, having decided that recovering them was beyond my skills, I started to look around. I found Cover my Furniture quite quickly but, it took me many months to decide to take the plunge and to chose the fabric from the many options. Once I had decided, however, and got in touch with Tanya, the process could not have been more straightforward, even with a special request that I had. As other reviewers have said, customer service is exceptional. My covers have arrived today (earlier than I thought) and, I am thrilled. They really have made my sofas look like new and, being able to order throws in the same material to protect them from the cats is a great idea. The quality of the material is much better than my original covers - here's to another 20 years of use!

I don't think I have ever received such efficient service, and ending with a quality product. Prompt replies, detailed answers to specific questions, immediate dispatch of samples, and the final order completed and received in half the time they allowed for. If other companies, large and small, could follow the example of 'Cover', we would be leading the world!!

Great service received from Cover my Furniture when we got some replacement cushion covers made for our sofa. Super quality and fit is perfect. Most impressive was how the company dealt with a slight mistake in fulfilling our order - new covers were made and dispatched in just a couple of days without any quibble. Many larger companies could take note of this great customer service.

Great service, great product, great price!

Excellent service from start to finish. I had a couple of questions once I had ordered and these were answered quickly. Fab workmanship of the covers and very pleased with them, I may even order a second set. Great environmentally friendly packaging to!!