Cover My Furniture Avis 

116
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Helpful from the start, helping me with the ordering, updates and questions. The covers themselves are super, perfect fit and ofc I already knew perfect colour as I had already had my free sample. Sof... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have now had two chair covers made. The second one is just as successful as the first. I am delighted with it. Superb service from my first query and the cover arrived well within the 28 day anti... Voir plus

Noté 5 sur 5 étoiles

Very pleased with our new furniture covers. The covers are very good quality with exceptional velcro fittings. Service and communication has been excellent throughout. Good colour choice and fits in r... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Like others received samples, requested a price for 2 cushion backs and 2 seats covers for a Next furniture that has been in production for 12 years so pretty standard. Received a call askin... Voir plus

À propos de l'entreprise

  1. Tapissier décorateur

Informations provenant de diverses sources externes

The online specialists in luxury sofa covers. Here at Cover My Furniture, we're on a mission to make you relove your furniture. In 4 simple steps, we take your tired, worn out sofa covers, template them, and send new, bespoke covers back to you in any of our 120 fabrics. It's eco-friendly, cheaper than a new suite, and saves you wandering endlessly around the shops.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

116 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(116)

21 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Transformation

We are delighted with the new covers which have transformed a good but very tired Multiyork chair and two sofas.
The fit and quality are excellent and the customer service could not have been better.

15 octobre 2021
Avis spontané
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Réponse de Cover My Furniture

Thank you so much for your lovely review. We hope you've had plenty of happy lounging time since!

Noté 5 sur 5 étoiles

History repeating itself.…

The firm had my photos and measurements for the same chairs covered by them ten years ago. Impressive. Very pleased with service and quality of product. History repeating itself.

30 août 2021
Avis spontané
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Réponse de Cover My Furniture

Thanks for this 5* review! We're so pleased to hear you're delighted with your new covers.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Communication was first rate. I am very pleased with the quality and finish of the covers. The only downside is that the covers were despatched without checking that there was anyone at home to receive them. As I had ordered inserts for a settee and 2 chairs, as well as covers, it was an extremely large order. This meant that it was outside my front door for 3 days until I came home. Not ideal.

24 août 2021
Avis spontané
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Réponse de Cover My Furniture

Hi Chris. Thanks for the review! We'll definitely take your comments about delivery onboard too.

Noté 5 sur 5 étoiles

To job!

Excellent service, quality product, good match to existing covers. Courteous and helpful team.

18 août 2021
Avis spontané
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Réponse de Cover My Furniture

Thanks for this! We'll pass your comments on to the relevant team members too.

Noté 5 sur 5 étoiles

Great covers

The covers are expensive in comparison with new furniture, however I am very pleased with my new covers my settees are 40 years old but now look like new, the covers are very well-made and high-quality and I would have no problem with recommending them

7 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

A pleasure to deal with

This company was a pleasure to deal with. They kept me well informed throughout, providing a personal service. Their instructions were clear and the product itself is fantastic. I'm really pleased with the result and thoroughly recommend them.

22 juin 2021
Avis spontané
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Réponse de Cover My Furniture

Thank you so much! We're so happy to hear how delighted you are with our service and product.

Noté 5 sur 5 étoiles

Very Very Very Pleased.

Very pleased with our sofa cushion cover. Well made and a great fit. Identical in design to our old, worn out sofa cover. Efficient and professional service. Very quick to respond to my questions. This is how Customer Services should be and a lot of companies could learn a few lessons from this company. Nothing but good things to say.

26 mai 2021
Avis spontané
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Réponse de Cover My Furniture

This is such a lovely review. Thank you so much for sharing it with us!

Noté 5 sur 5 étoiles

Excellent and professional service

Very pleased with our chair cover. Great fit. Efficient and professional service.

18 mai 2021
Avis spontané
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Réponse de Cover My Furniture

Thank you for your order and kind review!

Noté 5 sur 5 étoiles

Just PUURRFECT in every way

Just PUURRFECT in every way! I have a much loved two seater sofa, the covers were past their best. From the start of my research process into whether to buy new or have covers made, dealing with Cover my Furniture was outstanding. Samples received quickly, expert advice over the phone by very friendly, non pushy staff who were knowledgeable too. Fantastic experience. Sending my old covers was easy. I used a local UPS pick up to send and collect my new covers. I fitted them last night. Was easy to do. The effect is a new sofa. I will be honest, I waited until I had a Bank Holiday Offer email which gave 25% off the final price, which for me, made it a much easier decision to do . ( lockdown = no employment for me). I would highly recommend this company to all my family and friends. Top Class excellent idea easy to do. Thank you.

18 mai 2021
Avis spontané
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Réponse de Cover My Furniture

Wow! What a great review. Thanks so much and we're delighted to see how pleased you are!

Noté 5 sur 5 étoiles

A joy from start to finish!

A joy from start to finish!
We requested two sets of swatches before we decided on a pattern - what a choice. The ordering was very straightforward, and we posted everything off. We expected a long delay but the new covers were ready in a jiffy. And the result is amazing. Although the settees are 23 years old they now look and feel like new. It was been a very enjoyable process throughout. Thank you.

17 mai 2021
Avis spontané
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Réponse de Cover My Furniture

We're so glad to have added many more years to the life of your sofa! Thank you for leaving a review.

Noté 5 sur 5 étoiles

This service is fantastic

This service is fantastic. We were sent swatches to choose our fabric then sorted the whole thing out online. Communications were friendly and quick by email. Couriers picked up our old covers and delivered our new ones. Our sofa looks like new in a smart set of made to measure covers which, as a huge bonus, are washable!

12 mai 2021
Avis spontané
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Réponse de Cover My Furniture

Thank you so much for your lovely review! It means so much to all the team.

Noté 5 sur 5 étoiles

Great products…

This was so easy to do helpful staff i was a bit unsure what the arm covers would be like but wanted to protect my new next sofa the covers fit perfect i ordered fabric swatches and colours are great the quality of fabric is excellent as good as actual sofa i would absolutely use this service again

6 avril 2021
Avis spontané
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Réponse de Cover My Furniture

Thank you for your review. It's great to hear how pleased you are with your order.

Noté 5 sur 5 étoiles

Lovely new covers for large sofas

Absolutely delighted with my covers for my two very large sofas. Love the colour and the quality of the fabric. Actually they are better quality and a better fit than the originals! Its always a worry ordering something expensive on line without seeing in person so I am relieved and very satisfied.

1 avril 2021
Avis spontané
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Réponse de Cover My Furniture

It's great to hear that you're so pleased with the quality of your covers! Thanks so much for the 5 stars!

Noté 5 sur 5 étoiles

Terrific product and service

So happy with the very well made covers for our sofa. Service was excellent and Rachel and Sophie were so helpful. Would highly recommend covermyfurniture.com

19 mars 2021
Avis spontané
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Réponse de Cover My Furniture

Thank you so much for your lovely review! We're absolutely delighted to see how happy you are with your new covers.

Noté 5 sur 5 étoiles

Absolutely amazing

Absolutely amazing! Really helpful and patient staff and my old sofa looks like new!

10 mars 2021
Avis spontané
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Réponse de Cover My Furniture

We were delighted to help, and hope your sofa brings many more years of comfort!

Noté 5 sur 5 étoiles

Very happy

This is a great service,Rachel was so helpfull,I am so happy with our covers.
Had lots of choices in fabrics.
Arrived ahead of time,I would recommend anytime,very professional,

2 mars 2021
Avis spontané
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Réponse de Cover My Furniture

Thanks for the review! We hope you enjoy your new covers for many years to come.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, help and advice by phone, great sale. Nice selection of materials to choose from. I was getting a stool cover and this was delivered within 3 weeks of ordering. Beautifully made, used my photos and measurements as well as old cover and it fits perfectly, would not know it was a loose cover. Extremely nice people to deal with, felt like a very personalised service. Would highly recommend.

1 mars 2021
Avis spontané
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Réponse de Cover My Furniture

We're delighted to hear you're so pleased with your order & thank you for your review!

Noté 5 sur 5 étoiles

Excellent service all round

Great service before and during the process. Very helpful. Covers arrived slightly ahead of the 28 days. Fitting instructions easy to follow and covers look wonderful. It has brought new life to a well made Multiyork suite bought back in 1985.

24 février 2021
Avis spontané
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Réponse de Cover My Furniture

Thank you for your review. It's fantastic to hear that we've brought new life to your much loved suite. We hope the new covers give you many more years of high quality comfort!

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