Iv tried other platforms in the past, and found them hard to navigate, as well as money being refunded to the donators. Which has caused our veterans retreat a lot of issues. Crowdfunding is easy to n... Voir plus
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Lisez les avis des autres
Excellent organisation and user-friendly layout of campaigns. Multiple features to use and good communication. It would help to have the name of each campaign within the email notifying us that our... Voir plus
L'entreprise a répondu
everything was perfect until the final payment. The crowdfunder was to hrlp my friends son pay for my friends funeral. It raised £4,205 but because the final payments came after the funeral, i paid hi... Voir plus
L'entreprise a répondu
I have never tried to raise money for a community project and at the start I was fearful, anxious and doubted my ability to succeed. Crowdfunder have a series of videos to help you design your page.... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Crowdfunder gives you the tools, knowledge and support to make your crowdfunding journey a success. Whether you are raising funds for your charity, business, community or anything else, then we want to help you. Unlike other crowdfunding sites, we have millions of pounds of +Extra Funding available from our partners meaning your fundraising efforts could be substantially boosted.
Coordonnées de contact
3 Southview House, St Austell Enterprise Park, Carclaze, PL25 4EJ, St Austell, Royaume-Uni
- support@crowdfunder.co.uk
- crowdfunder.co.uk
4,2
Bien
3 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The percentage you take for a charity…
The percentage you take for a charity found raise just to used your platform is very unbelievable. Someone paid it £105 you deducted almost £25.
1 octobre 2025
Réponse de Crowdfunder UK
Hello,
Thanks for taking the time to leave your feedback.
I've just checked your project and can confirm you were charged 0% Crowdfunder platform fees. There will be a deduction of our payment processors transactions fees though which is 2.4% + £0.20 +VAT (per transaction).
The person that donated to your project also left a tip of £24.00 for Crowdfunder, which you have included in the total amount mentioned.
Information about our fee structures can be found here:
https://www.crowdfunder.co.uk/fees
If you'd like to discuss this further, please don't hesitate to get in touch with us in the support team.
Kind regards,
The CrowdFunder Support Team
The process went smoothly
Easy for people to donate. Fees were taken from their donation, so they didn't have to pay extra. Money transferred to organiser's account on the date previously stated. It all went smoothly.
5 août 2025
Réponse de Crowdfunder UK
Hello Jane,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
Réponse de Crowdfunder UK
Hello Lydia,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
I was unable to amend the target amount…
I was unable to amend the target amount after a payment was received and I also would like to hide/delete the crowdfund due to only receiving £10.
19 septembre 2025
Réponse de Crowdfunder UK
Hello Jane,
Thanks for taking the time to leave a review, I'm sorry to hear your project has not been as successful as you'd hoped.
Please be aware that when you crowdfund, especially if it's for a personal project, only friends/people that you know in your community and friends of friends are likely to pledge.
I'm sorry if you know this already, however people can sometimes be under the misconception that when they put a project on Crowdfunder, strangers will come along and pledge lots of money on it. This unfortunately is not often the case in reality.
If you wanted to change the target amount or project closing date then it is simple to do, please just get in contact with the support team via email or through the platform for us to help you with this.
If you'd like us to hide the project then again please get in contact so we can help.
You can find out how to contact us here: https://help.crowdfunder.co.uk/en/articles/1843617-how-do-i-contact-crowdfunder
Best wishes,
Crowdfunder Support
Whilst uploading the various documents…
Whilst uploading the various documents took time the team were excellent in their support.
Difficulty was more due to fact that a number of documents were old and not easy to scan.
Thanks for all your help
Upper Sheringham Village Hall
17 septembre 2025
Réponse de Crowdfunder UK
Hello Simon,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the support team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Seamless service and support
The crowdfunder team looked after us really well. They did everything they'd promised and always responded quickly to queries. Their website is clear and we had no technical hitches. If you need to raise money from your community, I can really recommend Crowdfunder
16 septembre 2025
Réponse de Crowdfunder UK
Hello Alison,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Fraser x Badger
Incredibly simple and straight forward to set and use… which made for a very user friendly experience i felt.
10 septembre 2025
Réponse de Crowdfunder UK
Hello Fraser,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to ensuring our platform is straighfforward and simple to use, so hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to help you fundraise in the future!
Best wishes,
Crowdfunder Support
New Flood lights!
Easy to set up
Proactive communication from Crowdfunding agents to help fix issues. Prompt to respond to questions.
Delivered a seamless platform and helped us raise 19k for new floodlights.
5 septembre 2025
Réponse de Crowdfunder UK
Hello Aaron,
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and you were able to fund your new floodlights!
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to working with you on future Crowdfunders!
Best wishes,
Crowdfunder Support
It's an excellent site
It's an excellent site, that has really helped us raise money for our charity needs.
3 septembre 2025
Réponse de Crowdfunder UK
Hello Ben,
Thanks so much for taking the time to leave your feedback.
We're so glad to hear you've had a good experience!
We hope to help you Crowdfund again in the future!
Kind Regards,
Crowdfunder Support Team
Successful campaign!
Easy to set up and manage a campaign, with excellent support and advice. Successfully raised the funds to benefit from the Sport England match funding.
1 septembre 2025
Réponse de Crowdfunder UK
Hello
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Crowdfunded has been a great asset to Chiswick CC
Crowdfunded has been a great asset to our fund raising activities for Chiswick CC. In addition to the functions the site provides, the staff have been very helpful in explaining some of the issues we have come up against (from a total lack of understanding) and helped correct our errors in set up over time. Thanks Crowdfunded team and Katie in particular!
31 août 2025
Réponse de Crowdfunder UK
Hello,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us and I've passed on your comments to Katie (she deserves ALL the praise!). It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to all of the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Public access to UK
31 août 2025
Avis spontané
Réponse de Crowdfunder UK
Thanks for leaving your kind review!
Kind regards,
Crowdfunder Support Team
Great basic functioning, poor transparency around donation to the platform itself.
The platform worked well for the most part but a considerable issue for us was the high percentage automatically set for the donation to the platform (much higher than other similar platforms we have used) and the purposeful lack of transparency about how to change or even remove this. We had lots of complaints from our supporters about this issue.
8 août 2025
Réponse de Crowdfunder UK
Hello,
Thanks for taking the time to leave your feedback.
Please be assured that tipping is completely optional on Crowdfunder during the checkout process. You can either use the slider to adjust the amount or click 'Enter custom amount' to type in your chosen tip amount, including £0.
The tip is used by Crowdfunder so that we can help more projects. We do not charge platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
If you have any further questions about this please don't hesitate to reach out to support.
Warm regards,
Crowdfunder Customer Support
Clear communication throughout the…
Clear communication throughout the experience. Will definitely use it again
15 août 2025
Réponse de Crowdfunder UK
Hello David,
Thank you so much for your wonderful feedback!
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going.
Thanks again - we look forward to continuing to help you fundraise!
Best wishes,
Crowdfunder Support
How Crowdfunder can help sports clubs
we hadn't used Crowdfunder before and it helped us both to raise additional funds and to promote what we are doing
5 août 2025
Réponse de Crowdfunder UK
Hello Sally,
We are so pleased to hear Crowdfunder has enabled you to raise additional funds for your sports club.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you!
Best wishes,
Crowdfunder Support
Réponse de Crowdfunder UK
Hello Anya,
Thanks so much for your kind review of our platform.
We're so happy to hear you find our platform was easy to use. We work to continuously improve our platform so it's great to hear our hard work is paying off and benefitting our project owners.
We look forward to helping you fundraise again in the future.
Wishing you all the best,
The CrowdFunder Support Team
People sponsoring my charity should not be asked to tip with a large % as default
I liked to ease of setting up the page and the communication and prompt payments.
I really disliked the slider that suggested £40 as a starting donation point and even more the tip slider that set the tip at 20%, didn’t slide to 0 and required an extra click in order not to tip. Crowdfunder was receiving a small % already of what I raised so this was unexpected.
9 août 2025
Réponse de Crowdfunder UK
Hello,
Thanks for taking the time to leave your feedback.
Please be assured that tipping is completely optional on Crowdfunder during the checkout process. You can either use the slider to adjust the amount or click 'Enter custom amount' to type in your chosen tip amount, including £0.
The tip is used by Crowdfunder so that we can help more projects. We do not charge any platform fees for projects that are charitable causes, not for profit and personal fundraisers. We therefore rely on the generosity of those that can afford it, to tip the platform. It's through voluntary tips that we can break even and can cover our staff costs.
If you have any further questions about this please don't hesitate to reach out to support.
Warm regards,
Crowdfunder Customer Support
Couldn't have reached our goal without Crowdfunder.
Easy to use, helpful, and we couldn't have remotely reached our goal without it.
9 août 2025
Réponse de Crowdfunder UK
Hello Brian,
Thank you so much for your wonderful feedback.
We truly appreciate you taking the time to share your positive experience with us. It’s incredibly rewarding to know that our efforts have made a difference, and your kind words mean a lot to the team.
We’re committed to providing the best service possible, and hearing from happy customers like you inspires us to keep going. If there’s anything else we can do to support you or improve your experience, please don’t hesitate to reach out.
Thanks again for your thoughtful feedback. We look forward to continuing to work with you on future Crowdfunders!
Best wishes,
Crowdfunder Support
Réponse de Crowdfunder UK
Hello Peter,
That's wonderful to hear, so thank you for the kind words!
Quick support is a key part of our mission to help good causes like yours succeed. When you are ready to Crowdfund again in the future please don't hesitate to head to our website www.crowdfunder.co.uk
If there is anything you need in the meantime please don't hesitate to get in touch.
Best wishes,
Crowdfunder Support
Réponse de Crowdfunder UK
Hello Anya,
Thanks so much for taking the time to leave a review of Crowdfunder.
We are happy you've found the platform easy to understand and use.
We look forward to helping you Crowdfund again in the future.
Wishing you the best of luck!
Crowdfunder Customer Support
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