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Cruise2.com Avis 1 818

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My query regarding my cruise was dealt with very professionally by Emma. She listened to my issue and promised to look into it. I was delighted when it was resolved within the hour. Great service and... Voir plus

Noté 5 sur 5 étoiles

From the initial booking with Claudio to the final documents query with Kate, the service has been fantastic. From answers to our queries, to the speed in which we have had responses went above and be... Voir plus

Noté 5 sur 5 étoiles

On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year. Paul was more than helpful taking time and getting it right as this is a speci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were assisted by Betul from Cruise2 who helped us plan & book our fly cruise including stays in Lake Garda & Venice. Betul was very knowledgeable and helpful especially when it came to choosing ho... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de croisières
  2. Entreprise de navire de croisière
  3. Terminal de croisière
  4. Agence de voyages en bateaux de croisière
  5. Agence de voyages
  6. Agrégateur de voyages

À propos de Cruise2.com

Écrit par l'entreprise

Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014

Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.

We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.

Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.

Popular Cruise Holidays We Offer

🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
Last-minute cruises and short cruise breaks

Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.

Why Book Your Cruise With Cruise2.com?

✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises

As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.

Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.

Customer Reviews

Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.

⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.

📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com

Best Cruise Deals at best Prices and Great Service

Écrit par l'entreprise

We are committed to our customers

Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."

Expertise you can trust

The "Trust-First" Approach Expertly Guided. UK-Based. 5-Star Service. We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step. The Professional Approach Premium UK Support & Sales Expertise Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client. The Short & Sharp (Best for Mobile) UK-Based Excellence Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.

Coordonnées de contact

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The Cruise2 Concierge Collection

Exclusive Deals on your bucket list cruises

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Helpful service

Very helpful dealing with my query, being pleasant and respectful

18 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Alan,

Greetings from Cruise2!

We are truly pleased to receive your kind feedback — delivering assistance with warmth, respect, and attentiveness is at the heart of everything we do 🎩🤝

Your appreciation is sincerely valued, and we look forward to assisting you again with the same level of care and dedication ✨🧳

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Excellent

Paul helpful, friendly and well informed
Excellent

18 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Ellen,

Greetings from Cruise2!

We are delighted to receive your excellent feedback — it’s wonderful to know that your experience was marked by friendly, knowledgeable, and attentive service throughout 🧠🤝

Your kind words are truly appreciated, and we look forward to assisting you again on your next journey ✨🛳️

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Knowledgeable and helpful staff

18 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear John,

Greetings from Cruise2!

We are truly grateful for your kind words — it is always our aim to provide knowledgeable guidance paired with attentive, seamless support throughout your journey 📚🤝

Your appreciation means a great deal to us, and we look forward to assisting you again in the near future ✨🌐

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Helpful & Hassle Free Booking

We were assisted by Betul from Cruise2 who helped us plan & book our fly cruise including stays in Lake Garda & Venice. Betul was very knowledgeable and helpful especially when it came to choosing hotels and gave us different options to decide on. Now that everything has been booked hassle free & tailored to our needs, we are just looking forward to our cruise and stays!

15 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Martin,

Greetings from Cruise2!

We are absolutely delighted to hear that your fly-cruise experience, including your stays in Lake Garda and Venice, was curated so seamlessly and tailored perfectly to your preferences 🏞️🛶

Your kind appreciation of the thoughtful guidance and smooth booking journey means a great deal to us, and we look forward to being part of your upcoming unforgettable escape ✨🇮🇹

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Just booked an upcoming holiday package…

Just booked an upcoming holiday package with Cruise2 incorporating flights, transfers, train travel, hotels and cruise. Nicholas was very helpful and knowledgeable and explained all the options clearly. He remained in regular contact throughout the process and ensured we got the booking we wanted. We are very pleased with the itinerary he arranged - a very professional service.

14 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Nicky,

Greetings from Cruise2!

We are truly delighted by your wonderful feedback — it is immensely rewarding to know that your multi-faceted holiday was curated with such clarity, expertise, and attentive care throughout every stage of the journey 🧳🚆✈️

Your appreciation of the professionalism and thoughtfully crafted itinerary means a great deal to us, and we look forward to delivering many more exceptional travel experiences in the future ✨🌍

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Helpful & Friendly

Zac outlined the whole package, spoke clearly and was very helpful and friendly. We felt confident booking this holiday with Zac and Cruise2.

13 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Mandy,

Greetings from Cruise2!

We are delighted to receive your kind feedback — it’s wonderful to know that your holiday was presented with such clarity, warmth, and attentiveness, allowing you to book with complete confidence 🎙️🤝

Your trust is truly valued, and we look forward to assisting you again in crafting more seamless and memorable experiences ✨🧳

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Betul the lady from Cruise2 was so…

Betul the lady from Cruise2 was so helpful, she put a holiday package together, which was just fantastic and meat all our expectations, because of her expertise and knowledge she built the most amazing holiday, we could not of asked for better, I would highly recommend, Betul and Cruise2 we will certainly be booking with them again, and will ask Betul to make our arrangements, I can not thank Betul enough she took a lovely holiday and made it a fantastic holiday with lots of happy memories, 👏👏👏 once again thank you.

19 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Valued Customer,

Greetings from Cruise2!

We are absolutely thrilled to receive such a glowing tribute — it is truly rewarding to know that your holiday was elevated into a truly unforgettable experience through thoughtful planning and expert guidance 🌍🎯

Your heartfelt recommendation and continued trust are deeply appreciated, and we would be honoured to assist you again in creating many more cherished memories 🥂🛳️

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

A big shout out to Zak who organised…

A big shout out to Zak who organised our holiday trips , offered great information on our holidays and nice and polite many thanks Zak

12 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear William,

Greetings from Cruise2!

We are truly delighted to receive your kind appreciation — it’s wonderful to know that your holiday arrangements were handled with such care, clarity, and professionalism, making the entire experience both smooth and enjoyable 🧳📖

Your thoughtful recognition means a great deal to us, and we look forward to assisting you again in crafting more memorable journeys ✨🛳️

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Great service

I requested a change to my holiday booking. The transaction was completed within one day. Highly recommend Cruise2. Great service from Kate. Thank you.

11 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Stuart,

Greetings from Cruise2!

We are delighted to hear that your booking amendment was handled with such speed and efficiency — by our customer service team and delivering a seamless experience exactly as intended ⚙️⚡

Your kind recommendation is truly appreciated, and we look forward to assisting you again with the same level of excellence on your future travels 🎫🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

This was one of the best cruise…

This was one of the best cruise holidays we have been on. The organisation from booking to returning home was faultless. The cruise, the hotels and the transfers were first class.
Will have no hesitation in booking with cruise2 again. Thank you.

8 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Caroline,

Greetings from Cruise2!

We are absolutely delighted to receive your exceptional feedback — knowing that every element of your journey, from booking through to your return home, was executed flawlessly is truly gratifying 🧳🎖️

Your kind words and continued trust mean the world to us, and we look forward to curating many more first-class experiences for you in the future ✨🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Fabulous service from Paul at Cruise2

Fabulous service from Paul at Cruise2
Paul at Cruise2 recently helped us with a cruise booking to Japan. He was very friendly and easy to talk to and extremely helpful and patient. There were lots of options and dates and details to check and he was very thorough and made sure we had the cruise exactly as we would like. Just wanted to thank Paul so much and we can highly recommend Cruise2’s professionalism and look forward to booking our next cruise with Paul’s kind help again! Kind regards Ruth

20 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Ruth,

Greetings from Cruise2!

We are truly delighted to receive your wonderful feedback — it is immensely rewarding to know that your journey to Japan was curated with such care, precision, and thoughtful attention to every detail 🌏🎎

Your kind recommendation and continued trust mean a great deal to us, and we would be absolutely honoured to assist you again in crafting your next exceptional voyage ✨🛳️

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Japan later this year

Zac. Was very helpful and very patient and answered all our questions regarding our planned holiday to Japan later this year. He sorted all the flights hotels and transfers very efficiently.

8 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Philip,

Greetings from Cruise2!

Thank you for your lovely feedback — we’re delighted to hear that our team’s patience, clarity, and efficiency helped make planning your Japan holiday such a smooth experience 🗾🧳

We truly appreciate your trust and look forward to supporting you on a fantastic journey later this year ✨🚄

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Jordan was very helpful and it was…

Jordan was very helpful and it was great to speak someone in person before booking this cruise. He was able to negotiate a great cabin for me as a solo traveller.

2 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Evelyn,

Greetings from Cruise2!

Thank you for your kind feedback — we’re delighted to hear that our dedicated professionals team’s helpful approach and personal touch made your booking experience reassuring and seamless 🗣️🤝

We’re especially pleased they were able to secure a great cabin for you as a solo traveller, and we truly appreciate your trust 🚢🧭

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Top class booking experience.

From initial enquiry to booking, everything was top class from rep Betul especially the great price. Highly recommend cruise 2.com

6 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Donald,

Greetings from Cruise2!

Thank you for your wonderful feedback — we’re delighted to hear that your journey from initial enquiry to booking was top class, and that Betul delivered both exceptional service and outstanding value 💼💎

Your recommendation truly means a great deal to us, and we look forward to assisting you again on your next holiday ✈️🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

So helpful and patient

Hi today we booked our cruise with Imran, he was so helpful and so patient. He answered all our questions and helped us find the right cruise to suit us.
Thank you x

6 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Juliet,

Greetings from Cruise2!

Thank you for your gracious feedback — we’re delighted to hear that our team’s patience, attentiveness, and clear guidance helped you find the perfect cruise to suit your needs 🧭🤍

We truly appreciate your trust and look forward to being part of a wonderful journey ahead 🚢✨

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Echoing other responses...

Echoing other responses, Paul looked after us brilliantly and secured the "Where and When" that we wanted. No hesitation in recommending Cruise2, we shall be using them again in future.

2 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Tony,

Greetings from Cruise2!

We are absolutely honoured by your generous endorsement — knowing that every nuance of your journey was orchestrated with precision to reflect your exact where and when is deeply gratifying 🧭🎼

Your confidence in returning to us is sincerely treasured, and we look forward to curating many more truly exceptional voyages for you ✨🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Kevin was brilliant .I had some credit…

Kevin was brilliant .I had some credit from NCL but as I had booked with cruise2 they had to contact NCL for me . Kevin contacted NCL for me and the credit was allowed against my balance that was due.
Excellent customer service thank you

3 février 2026
Avis spontané
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Réponse : Cruise2.com

Dear Delma,

Greetings from Cruise2!

Thank you for sharing your experience — we’re delighted to hear that our customer service team coordinated with NCL seamlessly and ensured your credit was applied smoothly to your balance 🤝💼

Your kind words mean a great deal to us, and we truly appreciate your recognition of our commitment to excellent customer service 🏅🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

booked a cruise with Nicolas

We booked a cruise with Nicolas and I can’t praise him enough

Nic’s knowledge (he has been on our ship) made for a tailored experience. He literally has us laughing and the process was a Breeze.

We booked on a sunday! So convenient to be able to reach a human and not just a chatbot. When we needed to chase details he was patient and responsive

Looking forward to 🇯🇵 and Korean adventures

18 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Lisa,

Greetings from Cruise2!

Thank you for your Amazing feedback — we’re delighted to hear that our professional team's first-hand knowledge, warmth, and sense of humour made your booking such an enjoyable and seamless experience 🧠😄

We’re especially pleased you valued the convenience of speaking with a real person, even on a Sunday, and we can’t wait to support you on your exciting adventures to Japan and Korea 🌸🚢🌏

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Ease of booking and helpful agent Zac

31 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear James,

Greetings from Cruise2!

Thank you for your kind feedback — we’re delighted to hear that the booking process was smooth and that our Cruise2 team was helpful throughout 🤝🗂️

We truly appreciate your trust and look forward to assisting you again very soon 🧳🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Paul was amazing

Paul was amazing, I am a very indecisive person and he was so patient. The good thing was that I didn’t feel pressured into booking. We’ve booked an amazing trip, a trip of a lifetime, I can’t wait.
Thank you Paul

13 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Joanna,

Greetings from Cruise2!

Thank you for your lovely feedback — we’re delighted to hear that our dedicated team's patience, reassurance, and no-pressure approach helped you feel confident in booking such a special journey 🧘‍♀️💬

A trip of a lifetime is exactly what we love to hear, and we can’t wait to be part of many more memorable moments ahead ✨🌍

Warm Regards,
Team Cruise2

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