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Cruise2.com Avis 1 818

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My query regarding my cruise was dealt with very professionally by Emma. She listened to my issue and promised to look into it. I was delighted when it was resolved within the hour. Great service and... Voir plus

Noté 5 sur 5 étoiles

From the initial booking with Claudio to the final documents query with Kate, the service has been fantastic. From answers to our queries, to the speed in which we have had responses went above and be... Voir plus

Noté 5 sur 5 étoiles

On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year. Paul was more than helpful taking time and getting it right as this is a speci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were assisted by Betul from Cruise2 who helped us plan & book our fly cruise including stays in Lake Garda & Venice. Betul was very knowledgeable and helpful especially when it came to choosing ho... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de croisières
  2. Entreprise de navire de croisière
  3. Terminal de croisière
  4. Agence de voyages en bateaux de croisière
  5. Agence de voyages
  6. Agrégateur de voyages

À propos de Cruise2.com

Écrit par l'entreprise

Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014

Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.

We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.

Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.

Popular Cruise Holidays We Offer

🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
Last-minute cruises and short cruise breaks

Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.

Why Book Your Cruise With Cruise2.com?

✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises

As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.

Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.

Customer Reviews

Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.

⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.

📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com

Best Cruise Deals at best Prices and Great Service

Écrit par l'entreprise

We are committed to our customers

Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."

Expertise you can trust

The "Trust-First" Approach Expertly Guided. UK-Based. 5-Star Service. We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step. The Professional Approach Premium UK Support & Sales Expertise Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client. The Short & Sharp (Best for Mobile) UK-Based Excellence Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.

Coordonnées de contact

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The Cruise2 Concierge Collection

Exclusive Deals on your bucket list cruises

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

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Noté 5 sur 5 étoiles

Cherry Blossoms in Japan

Zak was most helpful, polite and friendly from answering the phone to the end of our conversation. He was knowledgeable about the cruise we were interested in and our destinations.
His advice was very helpful and we took his suggestions on board and booked extra days in Tokyo. He asked about our needs and reasons for wishing to visit Tokyo. We felt he was very sincere in arranging the best holiday that would meet these needs.
Zak struck up a very warm relationship with us both from the off and we didn’t feel pushed or rushed into making any decisions. Based on the information given we were happy to book the cruise at the end of the conversation. He obviously enjoys and cares about what he does and is an asset to your company.

29 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Ian,

Greetings from Cruise2!

Thank you for sharing such thoughtful feedback — we’re delighted to hear that our team's knowledge, sincerity, and warm approach helped shape a holiday perfectly tailored to your wishes 🌸🗾

We’re especially pleased that his guidance made your time in Tokyo even more meaningful, and we truly appreciate your kind recognition of the care he brings to every booking 🧭💖

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

The attention to detail was amazing

The attention to detail was amazing. Betul worked very hard to help us with flights as we live in Northern Ireland which makes it more difficult to book. We are delighted with the one to one service from Betul and her team in Cruise2.com
Highly recommend.

29 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Jackie,

Greetings from Cruise2!

Thank you for your generous feedback — we’re delighted to hear that Cruise2's agent attention to detail and dedication made even the more complex flight arrangements seamless for you 🧩✈️

Your recommendation and kind words about the one-to-one service from our team truly mean a great deal to us 🤍🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Thanks Jordan very helpful precise and…

Thanks Jordan very helpful precise and picked up what we needed and wanted

28 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Gill,

Greetings from Cruise2!

Thank you for your kind feedback — we’re delighted to hear that our team was helpful, precise, and quickly understood exactly what you were looking for 🎯📝

We truly appreciate your trust and look forward to assisting you again on your next journey 🌍🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Prompt and helpful response

We received a very good, personalised service in reply to our enquiry. Nicholas focused on creating a package to meet our requirements, and he fine tuned things as the discussion progressed. We would make contact again in future.

14 décembre 2025
Avis spontané
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Réponse : Cruise2.com

Dear RJ,

Greetings from Cruise2!

Thank you for your gracious feedback — we’re delighted to hear that our team provided a prompt, personalised service and carefully tailored the package to your requirements as the discussion evolved 🛠️💬

We truly value your confidence and look forward to welcoming you back again in the future 🌍🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Australia cruise and hotel stay

Second time using Cruise2 and once again it was a pleasant experience. This time I spoke with Jordan to book our holiday to Australia. He was very helpful when looking at the flight options. We opted to travel east to west via San Francisco which was more suitable in terms of cost and flight connection timings. Would gladly recommend Cruise2 and hope to use them again in the future.

21 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear John,

Greetings from Cruise2!

Thank you for sharing your wonderful experience — we’re delighted to hear that your return booking with us was once again a pleasant one, and that Jordan helped you find flight options perfectly suited to your needs 🗺️✈️

Your recommendation means a great deal to us, and we very much look forward to assisting you again on future adventures 🇦🇺🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Very friendly and knowledgeable was…

Very friendly and knowledgeable was able to put my mind at ease.

21 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Sandra,

Greetings from Cruise2!

Thank you for your wonderful feedback — we’re delighted to hear that our team’s friendly and knowledgeable approach helped put your mind at ease 🤝🧠

We truly appreciate your trust and look forward to supporting you again very soon 🌊🛳️

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Highly recommended cruise2.com

Easy company to deal with and would highly recommend, can't thank Paul enough he is attentive and customer driven will definitely use cruise2.com for our next holiday.

18 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear John,

Greetings from Cruise2!

Thank you for your marvellous recommendation — we’re delighted to hear that our team's attentive, customer-focused approach made your experience such a positive one 🤍🧭

Your trust means a great deal to us, and we look forward to helping you plan your next holiday very soon 🧳🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Nicholas-outstanding service

We have just booked our next adventure. Nicholas gave us amazing service, providing all the information we needed. His knowledge and experience was second to none and he made the whole process so easy. We are so impressed with the service we have asked him to help us with another booking for 2027. Cannot speak highly enough of the friendly and helpful service he provided.

17 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Darryl,

Greetings from Cruise2!

Thank you for your fantastic feedback — we’re thrilled to hear that our dedicated team delivered such an exceptional service and made the entire booking process effortless 🧭✨ Your confidence in returning for your 2027 adventure means a great deal to us, and we can’t wait to assist you again very soon 🚀🛳️

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Excellent response to my ticketing…

Excellent response to my ticketing issue. All sorted out. Thanks

15 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Mr. Walker,

Greetings from Cruise2!

We’re pleased to hear that your ✈️ ticketing concern was resolved ✔️ promptly and smoothly by our customer service team. Thank you for choosing Cruise2 — we look forward to assisting you again very soon 🚢

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Excellent experience!?I dealt with Kevin finalising our…

I dealt with Kevin finalising our holiday arrangements and he was very diligent with dealing with requests, responding very quickly.
A credit to Cruise2!

15 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Mr. Clements and Mrs. Szymon,

Greetings from Cruise2!

✨🚢 Wow — thank you for the stellar review! 🚢✨
We’re thrilled to hear that our customer service team delivered swift, attentive, and top-tier support while finalising your holiday plans — Cruise2 excellence at its finest. 🌍💼💫
Here’s to smooth sailing and unforgettable memories ahead! ⚓🌊🌟

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Superb service.

This is our first time booking a cruise through cruise2.com. Zak was very helpful and efficient whilst guiding us through the booking process. Thank you Zac for a first class service. We will definitely be back to book more cruises with you.

12 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Alec,

Greetings from Cruise2!

🌟 Thank you for the fantastic review! 🌟

We’re delighted your first experience with Cruise2 was such a success — our team is thrilled to have guided you smoothly through the booking process. 🚢✨
We look forward to welcoming you back for many more unforgettable cruises! 🌍⚓💙

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Friendly and efficient service

Positive experience throughout. Jordan answered all my queries he was clearly very knowledgeable. Can't wait for my cruise to start.

11 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Kathryn,

Greetings from Cruise2!

✨ Thank you for your wonderful review! ✨

We’re absolutely delighted to hear that you had such a positive experience with us. 🌍🚢
Our team will be thrilled to know that his knowledge and friendly approach made your journey with us smooth and reassuring — he truly takes pride in delivering exceptional service.

Your excitement for the upcoming cruise is contagious, and we can’t wait for you to set sail and create unforgettable memories. 🌊✨

Should you need anything at all before departure, we’re always just a message away.
Bon voyage and happy cruising! 🧳⚓💙

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Zack was amazing.Made everything so…

Zack was amazing.Made everything so easy.

11 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Jeanette,

Greetings from Cruise2!

✨ We’re absolutely thrilled to receive such glowing feedback! ✨

Delivering a seamless, effortless experience is exactly what we strive for, and we’re thrilled everything was made so easy for you 😊✨. Thank you for sharing your kind words—we look forward to assisting you again very soon 🚢💫

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Celebrity Alaska & Alberta Road Trip

We are regular cruisers and have had both good & poor experience dealing with the various cruise specialists & it was a pleasure to sort out our latest cruise with Zak. He made the process as quick & painless as it should be, so, thank you Zak.

9 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear John,

Greetings from Cruise2!

✨ We are absolutely delighted to hear of your experience! ✨

Even for seasoned cruisers, a smooth and effortless booking makes all the difference—and we’re thrilled that your latest journey was arranged with such ease 🚢❄️. Thank you for your kind words and continued trust; it’s a pleasure to be part of your travel story, and we look forward to crafting many more exceptional adventures ahead 🌍💫

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Great Experience from Cruise2

We have been very pleased with the service we have received from Jordan at cruise 2. He has been so helpful from the day we booked. I would highly recommend Cruise2. Everyone we have spoken to in the company has been very professional and helpful. Will definitely book with them again

8 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Linda,

Greetings from Cruise2!

🌟 What a pleasure to read such wonderful feedback! 🌟
We are thrilled that your journey with Cruise2 has been marked by attentive care, professionalism, and seamless support from start to finish 🚢✨. Your recommendation and loyalty are the highest compliments we could receive, and we can’t wait to assist you again in planning your next unforgettable cruise adventure 🌍💫

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Happy Holidays

Jordan made booking our cruise very easy and enjoyable.
He had personal first hand knowledge of the cruise ship and also hotels etc in Bali.
He was very patient and helpful in helping us choose a cabin and choice of flights.
Thank you Jordan

6 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Ingrid,

Greetings from Cruise2!

We are truly delighted to hear how effortless and enjoyable your booking experience was 🌍🚢. Providing knowledgeable, patient, and personalised guidance—from ship insights to destinations and flight choices—is exactly the standard we strive for. Thank you for your kind words, and we wish you a spectacular cruise and unforgettable memories ahead 🌴✈️

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Help from Kate

Helpful and prompt response

7 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Tom,

Greetings from Cruise2!

🌟 We’re delighted to hear of your experience! 😊
Providing helpful and prompt support is always our priority, and your kind words are truly appreciated. Thank you for taking the time to share your feedback 💫

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

We needed to rearrange our cruise and…

We needed to rearrange our cruise and Jordan was fabulous at rearranging it. It was a complicated itinerary which he was able to sort out

5 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Andrew,

Greetings from Cruise2!

We are absolutely delighted to see your wonderful feedback! ✨
Re-crafting a complex cruise itinerary with precision and elegance is exactly the level of service we pride ourselves on 🚢🌍. Your experience perfectly reflects our commitment to seamless planning and stress-free travel—thank you for trusting us, and we look forward to creating many more exceptional journeys ahead.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Another successful booking with Cruise2.

We have booked with Cruise2 before and once again, they have not disappointed.
Jordan , our cruise agent , was outstanding . He changed our flights to our local airport and even changed the flight times to ones that better suited us . He was available to answer our queries had all the information to hand The booking process has been simple, all completed over the phone with clear instructions on what to expect and timescales to work towards . We feel confident to recommend Cruise2 to anyone looking to book their cruise holiday .

6 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Cath,

We are absolutely delighted to welcome you back for another successful booking with Cruise2. Your kind words regarding the seamless process, flexibility, and attentive support perfectly reflect the standard of service we pride ourselves on delivering. It is especially rewarding to know you feel confident recommending us to others—thank you for your continued trust and loyalty.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Prompt and effective response to my…

Prompt and effective response to my email enquiry by Kevin.

4 janvier 2026
Avis spontané
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Réponse : Cruise2.com

Dear Ian,

We are pleased to hear that your enquiry was handled with such promptness and efficiency. Delivering clear and effective communication is central to our service ethos, and we truly appreciate you taking the time to share your feedback.

Warm Regards,
Team Cruise2

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