My query regarding my cruise was dealt with very professionally by Emma. She listened to my issue and promised to look into it. I was delighted when it was resolved within the hour. Great service and... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
From the initial booking with Claudio to the final documents query with Kate, the service has been fantastic. From answers to our queries, to the speed in which we have had responses went above and be... Voir plus
On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year. Paul was more than helpful taking time and getting it right as this is a speci... Voir plus
L'entreprise a répondu
We were assisted by Betul from Cruise2 who helped us plan & book our fly cruise including stays in Lake Garda & Venice. Betul was very knowledgeable and helpful especially when it came to choosing ho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de croisières
- Entreprise de navire de croisière
- Terminal de croisière
- Agence de voyages en bateaux de croisière
- Agence de voyages
- Agrégateur de voyages
À propos de Cruise2.com
Écrit par l'entreprise
Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014
Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.
We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.
Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.
Popular Cruise Holidays We Offer
🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
❄ Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
⏱ Last-minute cruises and short cruise breaks
Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.
Why Book Your Cruise With Cruise2.com?
✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises
As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.
Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.
Customer Reviews
Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.
⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.
📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com
Best Cruise Deals at best Prices and Great Service
Écrit par l'entreprise
- We are committed to our customers
Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."
Expertise you can trust
The "Trust-First" Approach
Expertly Guided. UK-Based. 5-Star Service.
We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step.
The Professional Approach
Premium UK Support & Sales Expertise
Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client.
The Short & Sharp (Best for Mobile)
UK-Based Excellence
Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.
Coordonnées de contact
Suite 248 Rye House, 161 High Street Ruislip , HA4 8JY, Middlesex , Royaume-Uni
- 0203 884 2555
- wecare@cruise2.com
- cruise2.com
The Cruise2 Concierge Collection
4,8
Excellent
2 k avis
A répondu à 62 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Pick ups from airport took us to the…
Pick ups from airport took us to the wrong hotel cost us 350euros to get to the correct hotel the company are refusing to reimburse us the full amount the second pick up didn't arrive again more taxi fares again no refund they seem to think we will give up they ruined our holiday as we wanted to see Pompeii but again no pick up
24 septembre 2025
Avis spontané
Réponse : Cruise2.com
Dear Linda,
Warm Greetings from Cruise!
Thank you for taking the time to share your feedback, and please accept our sincere apologies for the inconvenience you experienced during your trip.
We would like to clarify that the tour and all transfers were arranged through our ATOL-approved supplier partners. In line with supplier protocols and the evidence provided, we are able to reimburse only the portion validated through their investigation report.
Please note that our dedicated team has already reached out to you via your registered email ID with a detailed update on the supplier’s findings and any refund authorised as part of their assessment.
We sincerely regret that your experience fell short of expectations and truly appreciate your understanding.
Regards,
Team Cruise2
Excellent Service Again
Dear Sir/ Madam
I have just returned from our cruise around Japan with NCL which was booked through your travel company.
I just wanted to thank all the staff who worked on our booking and made the holiday a great success. Everything ran smoothly, the hotel selections in both Seoul and Tokyo were in good locations. The private transfers were good, with a high standard of vehicle and driver. We did have a slight problem trying to confirm our last transfer from Tokyo out to Narita Airport, as the WhatsApp number we were given never gave us a response. But the night before the transfer, the company BB Japan did confirm the pick-up time on a different number.
We enjoyed the cruise and the itinerary, so please thank all the staff involved in our booking process and answering any queries we had.
Kind regards
Stephen Moore
19 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Mr. Moore,
Thank you for your exceptionally gracious note and for once again placing your confidence in Cruise2. It brings us immense pleasure to know that your journey through Japan unfolded with such elegance—from the prime hotel locations in Seoul and Tokyo to the refined comfort of your private transfers and the enriching NCL itinerary. We sincerely appreciate your understanding regarding the final transfer confirmation, and we are delighted that all arrangements ultimately aligned seamlessly.
Your heartfelt appreciation will be conveyed to every member of our team who contributed to crafting this experience. We look forward to the privilege of curating your next extraordinary voyage.
Warm Regards,
Team Cruise2
If the holiday we've booked next…
If the holiday we've booked for next year is as efficient as our booking agent Jordan, then we will be very happy. He was patient, polite and installed confidence in our booking as he knew what he was talking about, finding the best for our trip. Fingers crossed the holiday itself will be as fabulous.
6 novembre 2025
Avis spontané
Réponse : Cruise2.com
Dear Christine,
Thank you for your exquisite feedback. We are delighted to know your booking experience was shaped by such impeccable guidance, poised professionalism, and a reassuring sense of expertise. May your forthcoming holiday prove every bit as splendid and effortless as the service that set it in motion.
Warm Regards,
Team Cruise2
Cruise2 Adventure to Bali Singapore Penang & Phuket
Our holiday to Bali, Singapore and 4night cruise to Penang and Phuket, couldn’t have been better. We thoroughly enjoyed the countries visited and the adventure. The pick ups and transfers were excellent. Everything was perfectly organised by Cruise2. This is our third holiday with Cruise2 and I cannot fault the service/company for value for money and fantastic planning. We definitely will use Cruise2 again in the future.
13 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Mrs. Atkinson,
Thank you ever so much for your superb 5⭐ review! We are absolutely thrilled to hear that your Bali, Singapore, Penang, and Phuket adventure unfolded so beautifully. It’s truly heartening to know that our team’s planning and organisation helped make your third Cruise2 experience seamless and memorable — we can’t wait to craft your next splendid journey! ✨🌏⚓
Warm Regards,
Team Cruise2
First class service from Jordan from…
First class service from Jordan from start to finish.After three days we finally booked our dream holiday with Jordan. Very helpful and knowledgeable and patient.
31 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear William,
Thank you kindly for your gracious review. We are delighted our team provided a seamless, patient, and expertly guided experience in crafting your dream holiday. It’s our pleasure to have earned your trust and we look forward to assisting with future adventures.
Warm Regards,
Team Cruise2
Successfully booked my cruise vacation…
Successfully booked my cruise vacation through through Jordan at Cruise2. Jordan was very helpful, very knowledgeable and pleasant. He explained the cruise ship layout the cabins available and the options. He also went through the flight options and helped us pick the most suitable. Confirmation email arrived the next morning. Job Well done.
30 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear John,
Thank you for your wonderful feedback! We’re delighted to know our team provided such a smooth and informative booking experience, ensuring every detail of your cruise and flights was perfectly arranged. It’s a pleasure to have been part of planning your voyage—job well done, indeed!
Warm Regards,
Team Cruise2
Cruise2 the good and the poor
Cruise2 have been my go to travel agent because they offer some great itineraries and the staff are freindly and helpful. But on the last two Norwegian Cruises (NCL) that I booked through Cruise2 we experienced some significant problems. I think these were largely the fault of NCL. Following our last holiday, Cruise2 were able to negociate an NCL future cruise credit of $300 per person for the inconvenience that we suffered.
I have recently booked another cruise with Princess Cruises through Cruise2 and they took a sizeable deposit but I did not receive any confirmation of the cruise and the itinerary. After 5 days I emailed asking for the confirmation and have been told that I will receive it in 48 hours. Normally you woukd recieve confirmation within 48 hours of booking, even the same day. So waiting 7 days is poor.
24 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Gerry,
Thank you for your continued trust in Cruise2 and for taking the time to share your valuable feedback. Please accept our sincere apologies for the delay — we’re pleased to confirm that your paperwork has now been sent, and stern feedback has been shared with the relevant team to ensure a smoother and superior service experience moving forward. ✨🛳️
Warm Regards,
Team Cruise2
Jordan the cruise2 agent was very…
Jordan the cruise2 agent was very helpfull and answered al my questions ,made sure we were aware of all our options and tailored the trip to our requirement.Very good booking experience
29 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Keith,
Thank you for your exquisite feedback! We’re delighted to hear that our team provided such attentive guidance and crafted a journey perfectly suited to your preferences. It’s truly wonderful to know your booking experience with Cruise2 was seamless and fulfilling — we can’t wait to assist you again on your next elegant voyage!
Warm Regards,
Team Cruise2
had a fantastic holiday and cruise…fantastic
had a fantastic holiday and cruise booked with cruise2.com. Betul was excellent with help communication and answering all my questions.
would highly recommend.
looking to book another for jan feb
7 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Julia,
Thank you sincerely for your glowing review! We’re overjoyed to hear you had such a fantastic holiday and cruise experience. It’s wonderful to know our team’s attentive communication made a difference — we eagerly look forward to crafting another splendid voyage for you in Jan–Feb!
Warm Regards,
Team Cruise2
I have dealt with Jordan who had…
I have dealt with Jordan who had excellent listening skills and knowledge. He researched what I needed to know and promptly explained various options. So far so good we are now looking forward to the holiday.
25 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Mrs. P Anderson,
Thank you ever so much for your gracious words. We’re delighted to know our team’s attentiveness and expertise made your booking experience both effortless and enlightening. It’s wonderful to hear everything is now perfectly in place, and we wish you a truly splendid holiday ahead!
Warm Regards,
Team Cruise2
Booked cruise package as advertised on…
Booked cruise package as advertised on travel Zoo.
Betul did a very good job in arranging the booking including sorting out flights from Manchester rather than Gatwick which is more convenient for us. Good value holiday package.
23 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Catherine,
Thank you for your lovely review! We’re delighted to hear that our team could arrange your cruise package with flights from Manchester to best suit your plans. It’s wonderful to know you found the holiday great value — we truly appreciate your kind words and trust in Cruise2. ✨🚢
Warm Regards,
Team Cruise2
Betul was more than helpful in arranging our cruise
Betul was more than helpful and explained everything so clearly and concisely. Betul clarified exactly what would happen and explained to us the options that were available on this cruise, she followed up immediately with email confirmation and advised what would happen next.
22 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear James,
Thank you most graciously for your splendid review. We are delighted to know that our team delivered such articulate guidance and thoughtful support while arranging your cruise. It brings us immense joy to know your experience was marked by clarity, professionalism, and care — hallmarks we always strive to uphold. ✨⚓
Warm Regards,
Team Cruise2
Holiday
Having booked my holiday I found I need a few questions answered and advise,Zac was very helpful and gave me a couple of pointers the company itself is very professional which I found very reassuring.
17 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Anthony,
Thank you for your kind review! We’re delighted our team could provide helpful guidance and reassurance, ensuring your booking experience was seamless and professional throughout ✨🛳️. We look forward to crafting many more memorable journeys for you 🌍.
Warm Regards,
Team Cruise2
Initial contact very easy
Initial contact very easy. Having inquired about what we wanted from our honeymoon once in a lifetime trip alternative options were provided. Set out in easy to understand wording and fully costed.
16 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Paul,
Thank you so much for your lovely review! We’re delighted to hear that your initial experience with our team was smooth and effortless. It’s wonderful to know that we could help shape your once-in-a-lifetime honeymoon with clear options and transparent details — here’s to an unforgettable journey ahead! ✨💫
Warm Regards,
Team Cruise2
Having received my cruise documents…
Having received my cruise documents from Cruise2, I wanted to tweak one or two things, so sent an email to ask for these minor changes. Kate was so obliging and quickly altered things for me within minutes. She has been an excellent support mechanism for me as a customer and is always at hand if I want any other information. A first class member of the team and a first class company.
15 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Alan,
Thank you ever so much for your gracious 5⭐ review! We are truly delighted to know that our customer service team provided such prompt and accommodating assistance in refining your travel details. Your kind praise for our service is sincerely appreciated — it is our absolute pleasure to ensure your Cruise2 experience remains nothing short of exceptional. ✨⚓
Warm Regards,
Team Cruise2
Betul Thank you
Betul , was amazing . She talked me through everything I required and made sure we got the best flights available from Manchester Airport . I've never booked a holiday as far ahead as this one , but it's a special one for my 80th Birthday Year and having had Betuls help in booking it I was confident in the choice I had made . Excellent customer service. Thank you from John and Linda
16 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear John & Linda,
Thank you for your splendid 5⭐ review and for choosing Cruise2 for your special 80th Birthday year celebration. Our team is delighted to know we could assist in arranging your dream holiday with care and confidence. Wishing you a truly memorable and joy-filled voyage ahead! 🛳️✨
Warm Regards,
Team Cruise2
Had a great reassuring experience booking an important holiday, very professional, knowledgeable and friendly experience that left you knowing that you were in good hands
I enquired online requesting a telephone call back I received a call from a lady named 'Betul'. Importantly it was immediately apparent that betul spoke excellent English (which is a necessity as it puts any anxiety and confusion aside). Betul enquired to confirm what we wanted then went on to clearly explain the process and clearly describe the holiday we were booking. Betul's knowledge of the holiday was fantastic, advice on flights, our locations, transfers and especially the cruise ship (confirmed previous sailings, upgrades, cabin location, package deals, etc). Our conversation was so friendly and open we discussed previous trips to Venice. This lady is a credit and made our booking enjoyable.
13 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear James,
Thank you for your glowing 5⭐ review! We’re delighted our team provided such a reassuring, knowledgeable, and friendly experience — ensuring your holiday planning was effortless and enjoyable from the very first call ✨🛳️. It’s truly our pleasure to turn your travel dreams into perfectly crafted journeys 🌍💫.
Warm Regards,
Team Cruise2
Jordan was amazing
We have booked a complex cruise to Alaska with Rockies mountaineers. There were so many details involved. It is 4 of us and two of us live in another country. To put it simply Jordan was amazing. He made a brilliant itinerary around our wishes and was so helpful and attentive. We are now waiting eagerly to go on this journey.
7 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Dafna,
Thank you for your wonderful 5⭐ review! We’re delighted our team could craft such a seamless and tailored itinerary for your dream journey through Alaska and the Rockies ✨🏔️🛳️. We can’t wait for you to embark on this extraordinary adventure and create memories to cherish! 🌍💫
Warm Regards,
Team Cruise2
Fantastic service received
Fantastic service received, spoke to Jordan yesterday with a few queries regarding an advertised cruise, called him back today and booked, very happy with the whole experience he was very knowledgeable and explained everything in simple steps, 10/10
3 octobre 2025
Avis spontané
Booking a cruise was very easy
Booking a cruise was very easy, Jordan was very knowledgeable and answered my questions quickly.
2 octobre 2025
Avis spontané
Réponse : Cruise2.com
Dear Valued Guest,
We truly appreciate your amazing 5⭐ review! Our team takes great pride in delivering prompt and knowledgeable support to ensure every Cruise2 booking is effortless and enjoyable 🌍✨.
Warm Regards,
Team Cruise2
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