Banner for Cruise2.com

Cruise2.com Avis 1 818

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My query regarding my cruise was dealt with very professionally by Emma. She listened to my issue and promised to look into it. I was delighted when it was resolved within the hour. Great service and... Voir plus

Noté 5 sur 5 étoiles

From the initial booking with Claudio to the final documents query with Kate, the service has been fantastic. From answers to our queries, to the speed in which we have had responses went above and be... Voir plus

Noté 5 sur 5 étoiles

On behalf of my wife and I it was a real pleasure dealing with Paul when booking our cruise to Japan in May next year. Paul was more than helpful taking time and getting it right as this is a speci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were assisted by Betul from Cruise2 who helped us plan & book our fly cruise including stays in Lake Garda & Venice. Betul was very knowledgeable and helpful especially when it came to choosing ho... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de croisières
  2. Entreprise de navire de croisière
  3. Terminal de croisière
  4. Agence de voyages en bateaux de croisière
  5. Agence de voyages
  6. Agrégateur de voyages

À propos de Cruise2.com

Écrit par l'entreprise

Cruise2.com – Tailor-Made Cruise Holidays & Cruise Deals Since 2014

Cruise2.com is a specialist UK cruise travel agency creating tailor-made cruise holidays, cruise packages, and exclusive cruise deals for travellers looking for unforgettable experiences at sea. Since 2014, our experienced cruise consultants have helped thousands of customers book the perfect cruise holiday to destinations all around the world.

We work with some of the world’s most popular cruise lines including Norwegian Cruise Line, Princess Cruises, Celebrity Cruises, Cunard, Royal Caribbean, MSC Cruises, and Holland America Line to offer a wide choice of cruise ships, itineraries, and competitive cruise fares.

Whether you're planning a Mediterranean cruise, Caribbean cruise, Norwegian Fjords cruise, or an unforgettable world cruise, our team will help you find the perfect itinerary tailored to your travel preferences.

Popular Cruise Holidays We Offer

🚢 Cruises from Southampton – convenient departures from the UK
🌍 No-fly cruises for hassle-free travel from UK ports
🌞 Mediterranean cruises exploring Europe’s most famous destinations
🌴 Caribbean cruises visiting tropical islands and beautiful beaches
Norwegian Fjords cruises with breathtaking scenery
🌎 World cruises and extended voyages across multiple continents
💰 Exclusive cruise deals and limited-time cruise offers
Last-minute cruises and short cruise breaks

Our cruise specialists also arrange family cruises, couples cruises, solo traveller cruises, and group cruise holidays to destinations across Europe, the Caribbean, North America, Asia, and beyond.

Why Book Your Cruise With Cruise2.com?

✔ Established cruise specialists since 2014
✔ Access to competitive cruise deals and special offers
✔ Expert advice on cruise ships, cabins, and itineraries
✔ Personalised service for first-time cruisers and experienced travellers
✔ Specialists in cruises from Southampton and no-fly cruises

As a proud member of The Midcounties Co-operative Travel Consortium, all bookings made with Cruise2.com are fully financially protected, giving you peace of mind when planning your cruise holiday.

Our experienced team is dedicated to providing excellent customer service, helping travellers choose the right cruise line, ship, and destination at the best possible value.

Customer Reviews

Thousands of travellers have trusted Cruise2.com to plan their cruise holidays. Read our customer reviews to discover why travellers recommend our friendly service and expert cruise advice.

⭐ Share your experience on Trustpilot and help other travellers discover Cruise2.com.

📞 Speak to our cruise specialists: 0203 884 2555
📧 Email: sales@cruise2.com

Best Cruise Deals at best Prices and Great Service

Écrit par l'entreprise

We are committed to our customers

Expertise you can trust. Our senior UK sales and support specialists provide a bespoke, 5-star service experience, combining deep industry knowledge with a proactive approach to customer care."

Expertise you can trust

The "Trust-First" Approach Expertly Guided. UK-Based. 5-Star Service. We combine years of UK sales expertise with a commitment to 5-star customer support. Our local team doesn't just provide answers; we provide solutions, ensuring every customer feels heard, valued, and supported at every step. The Professional Approach Premium UK Support & Sales Expertise Driven by a veteran UK-based team, we pride ourselves on delivering a 6-star service experience. From initial inquiry to after-sales care, our deep industry knowledge and local presence ensure a seamless, high-quality journey for every client. The Short & Sharp (Best for Mobile) UK-Based Excellence Experience the difference of a 6-star service. Our seasoned UK sales and support specialists offer localised expertise and dedicated care, setting the gold standard for customer satisfaction.

Coordonnées de contact

Promotion box for Cruise2.com

The Cruise2 Concierge Collection

Exclusive Deals on your bucket list cruises

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 62 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Kevin was very helpful with our…

Kevin was very helpful with our booking. He went to a great effort to resolve our issue.

18 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Susan,

Thank you for your gracious 5⭐ review! We’re delighted our Customer Service Team could go the extra mile to resolve your booking issue efficiently and make your Cruise2 experience seamless ✨🛳️. We look forward to assisting you with many more memorable journeys 🌍.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Betul was very patient with us

Betul was very patient with us, while we adapted the package by adding extra nights and stopovers so we ended up with exactly the holiday we wanted.

The deal we got was amazing. Highly recommended!

28 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Andrew,

Thank you for your wonderful 5⭐ feedback! It’s fantastic to hear that our team could craft the perfect itinerary, ensuring your holiday exceeded expectations 🌍✨

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Betul made our holiday happen

Betul made our holiday happen we are doing Swiss Alps, Luxury all-inclusive Adriatic Voyage in May 2026 When enquiring we were told the Bernia Red Train was full but we could change the itinerary around so we are now doing Rome for 2 nights the Cruise then 3 nights Milan so thankyou Betul for doing this for us.

24 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Jennifer,

Thank you for your splendid 5⭐ review! We’re thrilled that our team could craft such a seamless and flexible itinerary for your Swiss Alps and Adriatic adventure, turning every challenge into a perfect solution ✨🛳️. We look forward to helping you create many more unforgettable journeys with Cruise2 🌍.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Great Customer Service

I spoke with Betul, who was very friendly, polite and professional. She was very knowledgeable and helped me negotiate the booking process easily. This is the first time i have booked with Cruise2.com very good i will certainly use them again. Betul will also be dealing with all aspects of out holiday which is reassuring

1 octobre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Graham,

Thank you so much for your glowing 5-star feedback — we’re delighted to know your first experience with Cruise2 was seamless and reassuring. Our team takes great pride in delivering professional, knowledgeable, and friendly service, and we look forward to making every step of your holiday as effortless as the booking. 🛳️✨

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Helpful, friendly and thorough service

Smooth booking process with Jordan who was helpful, friendly and incredibly thorough. Overall, great experience booking through Cruise2 with some nice extras we wouldn't have got if we'd booked directly with the cruise provider. Thank you 😊

29 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Sue,

We are truly delighted by your wonderful words and thrilled to know our team made your booking seamless, friendly, and rewarding. Your kind recognition inspires us to continue delivering exceptional Cruise2 experiences, always with those special extras to make your journeys shine. 🌍🛳️

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Kate was very helpful

Kate was very helpful and got back to me really quickly.

29 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Shirley,

Thank you for your superb 5 star review. We’re delighted our team could respond quickly and provide such helpful support, making your experience with Cruise2 seamless and enjoyable ✨🛳️. We look forward to assisting you with many more memorable journeys 🌍.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Jordan was extremely helpful in…

Jordan was extremely helpful in organising our trip of a lifetime, nothing was too much trouble in creating our bespoke itinerary. He was patient, not pushy at all and recommended specific hotels on our journey to enhance our trip.

26 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Gary,

Thank you for your splendid 5 star review. We’re delighted our team could create a bespoke itinerary with patience and care, ensuring your trip of a lifetime is seamless and unforgettable ✨🛳️. We look forward to planning many more extraordinary journeys for you with Cruise2 🌍.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Betul was very friendly

Betul was very friendly, helpful and efficient. Giving us good advice in order for us to complete our booking.

25 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Debra,

Thank you for your kind 5⭐ feedback 💫. It’s wonderful to know our team could offer attentive, efficient, and reassuring support, ensuring your Cruise2 experience is effortless 🌍✨.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Kate always answers my queries by…

Kate always answers my queries by return, 5 star thanks

22 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear John,

We’re delighted our Customer Service Team could provide such prompt and professional support 🌸. Your recommendation reflects the dedication and care we aim to bring to every Cruise2 journey ✨🛳️.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

I would 100% recommend Betul

I would 100% recommend Betul, all queries were answered promptly and communication was excellent.
Thank you :-)

22 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Nich,

We’re thrilled by your glowing feedback 🌟. It’s wonderful to hear our team could provide prompt and seamless communication, ensuring your experience with Cruise2 was effortless and enjoyable ✨.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Kevin actually responded to my emails…

Kevin actually responded to my emails whereas Jordan, who actually booked the trip, did not respond. I

16 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Susan,

Thank you for sharing your experience 🌸. Our Customer service team takes pride in providing timely, attentive assistance, ensuring your holiday planning is seamless✨.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Claudio was so helpful

Claudio was so helpful, guiding us through the process carefully. He is a very experienced traveller and shared the benefit of his knowledge which has helped us considerably. A definite 5 stars for the booking process. Many thanks, Claudio.

15 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Sheila and Colin,

Thank you for your fantastic 5⭐ review 🌸. We’re delighted our team could provide attentive guidance and expert insights—here’s to an amazing adventure ahead with Cruise2 🛳️✨.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Telephone Booking

Straightforward process; Agent (Jordan) was helpful and knowledgeable.

13 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Graham,

Thank you for your lovely feedback 💫. It’s wonderful to know our team could make your booking straightforward while offering helpful and professional advice 🌸. Wishing you a memorable holiday ahead!

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Just booked an Italian riviera cruise…

Just booked an Italian riviera cruise with Imran.
First class service and at a great price.
We've been on over 30 cruises, but I had never heard of Cruise2. Will certainly use in the future.

12 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Edward,

Thank you for your wonderful feedback 🌟. We’re delighted our team could provide first-class service and excellent value, making your Italian Riviera cruise booking effortless ✨. We look forward to helping you plan many more unforgettable journeys with Cruise2 🛳️

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Booked a cruise with Jordan today

Booked a cruise with Jordan today. He's very professional. Clearly knows his products and puts you at ease very easily. I felt I've got good value for money..

9 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Valued Guest,

We’re thrilled to hear you had such a seamless booking experience 🌟. Our team takes pride in providing knowledgeable and professional guidance to ensure every holiday feels effortless ✨. We can’t wait to help you create more unforgettable journeys with Cruise2 🛳️.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Jordan at Cruise2 was so friendly and…

Jordan at Cruise2 was so friendly and helpful it was a great experience booking my holiday with him 😊

9 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Janet,

Thank you for your kind words and 5⭐ review. We’re delighted to hear that our team made your booking experience so smooth and enjoyable. Your holiday is in safe hands with us, and we look forward to assisting you again in the future 😊.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Jordan was very efficient and pleasant…

Jordan was very efficient and pleasant we feel he will be happy to answer or advise on any questions we may have regarding our holiday in 2026.

6 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Mrs. Lynch,

Thank you so much for your kind words and for entrusting Cruise2 with your 2026 holiday plans ✨. We’re delighted to hear that our team made the process both efficient and enjoyable, and please rest assured we’ll be here to support you every step of the way. We look forward to making your journey as seamless and memorable as possible 🌍🚢.

Warm Regards,
Team Cruise2

Noté 5 sur 5 étoiles

Never booked a cruise before

Having never booked a cruise before, I had many questions, some of which may have seemed obvious to the seasoned cruiser. Nevertheless, Jordan went through all I needed to know and I never felt hurried or a nuisance.

6 septembre 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Dave,

Thank you for sharing your first cruise-booking experience with us. We’re delighted our team could provide patient, reassuring guidance and make every question feel valued ✨. It’s our pleasure to help turn first-time planning into an exciting journey ahead 🛳️.

Best Regards,
Team Cruise2

Noté 5 sur 5 étoiles

A very easy and straightforward booking…

A very easy and straightforward booking experience. Jordan was extremely helpful and informative. Nothing was too much trouble. I would highly recommend.

31 août 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Carol,

We so appreciate your generous words. It’s our pleasure to make your holiday booking both simple and stress-free while offering attentive guidance ✨. We look forward to assisting you again soon 🛳️.

Best Regards,
Team Cruise2

Noté 5 sur 5 étoiles

My booking was so straightforward

I have just booked a Japanese cruise with Jordan and the process couldn't have been easier.
Everything was fully explained and Jordan couldn't have been more helpful.

31 août 2025
Avis spontané
Logo de Cruise2.com

Réponse : Cruise2.com

Dear Kim,

Thank you for sharing your experience. We’re delighted the booking process felt effortless and that all details were explained so thoroughly 🌸. Wishing you smooth sailing and wonderful memories on your journey.

Best Regards,
Team Cruise2

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus