What a great service & great deal Cruise Kings gave us! Spoke to 3 different people over a few days & each one was SO helpful, nothing was too much trouble & they were certainly not overly pushy like... Voir plus
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Lisez les avis des autres
We called Elizabeth Walker who we had dealt with on a number of previous occasions to inquire about an advertised cruise and stay package. She was, as always, extremely helpful and provided us with a... Voir plus
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This is my first time dealing with Cruise Kings and I was impressed with the service I received. How refreshing to speak to someone whose first language is English so that communication was no problem... Voir plus
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Very professional, answered all questions Friendly staff Knowledgeable Not pushy Always rang back even after sale if requested. Booking process excellent Great staff
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À propos de l'entreprise
Écrit par l'entreprise
Founded over 50 years ago, CruiseKings is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.
Coordonnées de contact
6 & 8 Forbes Drive , KA8 9FG, Ayr, Royaume-Uni
- 0800 197 8050
- enquiry@cruisekings.co.uk
- cruisekings.co.uk
4,9
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Last minute cruise
Debbie made the process of booking a (very last minute) cruise seemless, going above and beyond to reassure me of all the fine details.
24 avril 2026
Avis spontané
Réponse : CruiseKings
Thank you for sharing your feedback with us. We are happy to hear that our cruise expert Debbie went above and beyond in her efforts to reassure you of all the fine details regarding your booking and also that she made the booking process seemless. It's our pleasure to provide the best possible service to our customers and we're glad that this commitment was reflected in your recent experience with us. Thank you for choosing us.
Kind regards,
Melissa Gambles
CruiseKings
Very easy to book
Very easy to book. Free phone number to ring. Advisor very helpful and friendly.
13 avril 2026
Réponse : CruiseKings
Dear Mrs Morris,
We sincerely appreciate you taking the time to share your experience with us. On behalf of our entire team, thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
CruiseKings
Very helpful and supportive
The support received from my - Scott Fulton - was very impressive and very helpful
16 avril 2026
Réponse : CruiseKings
Dear Mr Holden,
Thank you for reviewing our service and also for the kind words of praise for our cruise expert Scott and the 5 star booking experience he provided you recently. At CruiseKings, our whole team strives to keep our customers happy but we can only do it thanks to amazing customers like you. Thanks again.
Kind regards,
Melissa Gambles
CruiseKings
Very professional
Very professional, answered all questions
Friendly staff
Knowledgeable
Not pushy
Always rang back even after sale if requested.
Booking process excellent
Great staff
16 avril 2026
Réponse : CruiseKings
Dear Mr Tullett,
We sincerely appreciate you taking the time to share your feedback with us. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for choosing CruiseKings.
Kind regards,
Melissa Gambles
CruiseKings
Réponse : CruiseKings
Dear Mr Lowe,
Thank you for sharing your feedback with us. It is lovely to hear your kind words of appreciation for our cruise expert Nicola and the 5 star service she provided you recently. We are grateful that we had the opportunity to assist you.
Kind regards,
Melissa Gambles
CruiseKings
Réponse : CruiseKings
Dear Mr Hodge,
Thank you for reviewing our service and for the 5 star rating. Our team enjoys doing what they do because of customers like you.
Kind regards,
Melissa Gambles
CruiseKings
1st Class Company and Staff
Elise deals with our bookings she is very knowledgeable and can always answers any queries we have. I have to say that all the staff are so helpful and friendly
Thank you Elise and all the staff at CruiseKings
7 avril 2026
Réponse : CruiseKings
Dear Mrs Broadhead,
We are so happy to hear that you had another 5 star booking experience with our cruise expert Elise recently and also, we thank you for your positive feedback for the service provided by our team here. I will be sure to pass your kind comments onto Elise directly- I know it will make her day! Thanks again and we hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
CruiseKings
What a great service & great deal…
What a great service & great deal Cruise Kings gave us! Spoke to 3 different people over a few days & each one was SO helpful, nothing was too much trouble & they were certainly not overly pushy like other companies I’d spoken to! When making the booking everything was explained in detail & the whole process was so easy. Cruise Kings was recommended to me by a friend & I will be recommending them now too!
13 avril 2026
Réponse : CruiseKings
Dear Mrs Charles,
Thank you so much for your positive feedback on our service. It is lovely to hear your kind words of praise for our team here at CruiseKings and the great booking experience they provided you. It's our pleasure to provide the best possible service to our customers and we're glad that this commitment was reflected in your recent booking with us. We appreciate your recommendation and hope to assist you again soon.
Kind regards,
Melissa Gambles
CruiseKings
Réponse : CruiseKings
Dear Mrs Sharp,
We are so grateful that you took the time to share your feedback with us and we thank you for the kind words of appreciation for our team here at CruiseKings. On behalf of our entire team, thank you for allowing us to assist you.
Kind regards,
Melissa Gambles
CruiseKings
Réponse : CruiseKings
Dear Mr Swain,
It makes our day to hear that we were able to provide you with a 5 star booking experience recently. It has been our absolute pleasure to assist you. Thank you.
Kind regards,
Melissa Gambles
CruiseKings
Excellent Service
We called Elizabeth Walker who we had dealt with on a number of previous occasions to inquire about an advertised cruise and stay package. She was, as always, extremely helpful and provided us with a very prompt response to our requests. Will definitely call her again next time.
16 avril 2026
Réponse : CruiseKings
Dear Mrs Goldsworthy,
Thank you for taking the time out of your day to share your feedback with us. We are delighted to hear that our cruise expert Elizabeth was once again extremely helpful in providing you with an excellent booking experience and prompt request responses. I will make sure that she receives your feedback. We truly appreciate your continued custom over the years and look forward to assisting you again soon.
Kind regards,
Melissa Gambles
CruiseKings
I have used this company for 30+ years
I have used this company for 30+ years, and have always found them very good at answering the phone, always giving excellent advice and looking after all your needs.
13 avril 2026
Réponse : CruiseKings
Dear Mr Shields,
Thank you so much for your kind words of praise for our team here at CruiseKings. Your review made our day! Feedback like yours is valued by every team member here. It encourages us to continue doing our best to make sure that every customer's experience is a memorable one. We are truly grateful for your continued custom and look forward to serving you always.
Kind regards,
Melissa Gambles
CruiseKings
Satisfied customer.
This is my first time dealing with Cruise Kings and I was impressed with the service I received. How refreshing to speak to someone whose first language is English so that communication was no problem. We went through the process of booking our cruise with the friendly knowledgeable and very patient agent (Joanna) who made it a pleasant experience. I would use this firm again in the future.
13 avril 2026
Réponse : CruiseKings
Dear Mr Johnson,
We sincerely appreciate you taking the time out of your day to review our service and we also thank you for the 5 star rating. We are happy to hear that you were impressed with the service you received from us here at CruiseKings and that our friendly and knowledgeable cruise expert Joanna was able to provide you with a pleasant booking experience. Thank you for giving us the opportuntity to assist you and we hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
CruiseKings
Elise Jones is our cruise go to
Elise Jones is our cruise go to. She knows what we like and don’t like. Easy to book with her and only have to text or ring to iron out any enquiries. Also we know King Cruise are always there to help if Elise or Alan are not available.
15 avril 2026
Réponse : CruiseKings
Dear Mrs Prince,
Thank you so much for your positive feedback and for the kind words of praise for our cruise experts Elise and Alan. At CruiseKings we strive to keep our customers happy but we can only do it thanks to amazing customers like you. I will be sure to pass your feedback onto them both directly. I know it will make their day!
Kind regards,
Melissa Gambles
CruiseKings
Mike and Sophie have been absolutely…
Mike and Sophie have been absolutely great, advising, getting best deals etc etc , no pushing sakes through, great
15 avril 2026
Réponse : CruiseKings
Dear Mr Hemmings,
We are so happy to hear that you had a great booking experience with our cruise experts Mike and Sophie recently. It fills us with pride to know that our service is valued by our customers as we strive to be the best we can be every day. Thank you for taking the time to share your feedback with us and reminding us why we do what we do.
Kind regards,
Melissa Gambles
CruiseKings
Always receive helpful advice from your…
Always receive helpful advice from your company.
18 avril 2026
Réponse : CruiseKings
Dear Mrs Pitman,
Thank you for reviewing our service and also for the positive feedback. It is our absolute pleasure to assist you always.
Kind regards,
Melissa Gambles
CruiseKings
Cruise Kings are simply the best!
Cruise Kings have booked all our cruises. They are excellent. They go the extra mile. Always professional and so helpful!
15 avril 2026
Réponse : CruiseKings
Dear Mrs Frodsham,
Thank you so much for your positive feedback on our service. We are so happy to hear that you have booked all your cruises with us and truly appreciate your continued custom. It gives us much pleasure to hear that not only are we helpful and professional but also that we go the extra mile for our customers. Thank you for choosing CruiseKings and we hope to make your next experience with us just as positive.
Kind regards,
Melissa Gambles
CruiseKings
Emma was great& strut our next cruise
Emma was great& strut our next cruise
Would highly recommend Cruise King.
17 avril 2026
Avis spontané
Réponse : CruiseKings
Dear Mr Fothergill,
We are grateful that you took the time to share your feedback with us. It makes our day to hear that our cruise expert Emma was able to provide you with a 5 star booking experience recently and also that you would highly recommend CruiseKings. Our team enjoys doing what they do because of customers like you. Thank you for giving us the opportunity to assist you.
Kind regards,
Melissa Gambles
CruseKings
Excellent service and fabulous advisor…
Excellent service and fabulous advisor Emma Burr.
Highly recommended. Book with confidence.
7 avril 2026
Avis spontané
Réponse : CruiseKings
Thank you for taking the time to share your feedback with us. It is lovely to hear that you felt confident booking with our fabulous cruise expert Emma recently and that she was able to provide you with an excellent 5 star service. I will be sure to pass your kind comments onto her directly. I know it will make her day!
Kind regards,
Melissa Gambles
CruiseKings
Always had excellent service from…
Always had excellent service from Cruise Kings and will continue to get the very best deals from them.THANK YOU CRUISE KINGD
7 avril 2026
Réponse : CruiseKings
Thank you for your wonderful 5 star review. Here at Cruise Kings we strive to deliver the highest level of customer service and we are so pleased this was reflected in your recent booking experience with us. We wish you a wonderful trip when the time comes.
Kind regards
Kerry Christie
Cruise Kings
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