Scotland’s Cruise Centre Avis 

753
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Phoned and spoke to Sharon ,who was very helpful and provided a quote quickly and efficiently. Looking to book our fourth cruise through Scotland Cruise Centre, great to deal with and always provide a... Voir plus

Noté 5 sur 5 étoiles

I made an initial request in relation to a cruise with specific details and requirements. This was mailed back within the hour and surpassed my expectations. I have now booked this once in a lifetim... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a fantastic experience dealing with Mike at Scotland’s Cruise Centre. He couldn’t have been more helpful, friendly and knowledgeable from start to finish, taking the time to understand exactly wha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Requested a two day pre cruise stay in Barcelona and a 3 night stay near Venice. Debbie South from Scotland Cruise Centre produced a tailored package for all flights and transfers. She made the proc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière

Écrit par l'entreprise

Founded over 50 years ago, Scotland's Cruise Centre is an award-winning Cruise Specialist. Our highly experienced Cruise Experts offer their wealth of knowledge, first-hand experience and insight alongside exclusive deals and incredible value. Great service is at the heart of everything we do, from your first phone call until you travel, whilst overseas until you return, and beyond….we’ll always be here when you need us.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

753 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(753)

134 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Caribbean Cruise

I made an initial request in relation to a cruise with specific details and requirements.
This was mailed back within the hour and surpassed my expectations.
I have now booked this once in a lifetime experience for my wife’s birthday based on the exceptional service provided by Debbie at Scotlands Cruise Centre.

28 septembre 2026
Avis spontané
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you so much for sharing such a fantastic 5 star review with us. What a wonderful reason to book a cruise and we are delighted that our Cruise Expert Debbie was able to turn your initial enquiry into something that exceeded your expectations. Responding quickly is important but it is even better to hear that Debbie took the time to understand exactly what you were looking for and helped to make such a special birthday celebration possible. We truly hope you and your wife have an absolutely amazing time when it comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

Excellent service from start to finish …

Had a fantastic experience dealing with Mike at Scotland’s Cruise Centre. He couldn’t have been more helpful, friendly and knowledgeable from start to finish, taking the time to understand exactly what I was looking for and making the whole process so easy. Mike was happy to answer all questions and his professionalism and personal service really stood out. Was so impressed have now booked another cruise with him and would highly recommend him to anyone thinking of booking a cruise.

4 septembre 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you so much for such a wonderful 5 star review. It is fantastic to hear how much you enjoyed dealing with our Cruise Expert Mike and that he took the time to really understand what you were looking for. From answering all of your questions to making the whole process feel easy, it sounds like he gave you exactly the kind of personal service we pride ourselves on. The fact you were so impressed, you have booked another cruise with Mike is a huge compliment and we will definitely make sure he sees your kind words. Thank you also for your recommendation and we look forward to helping you plan many more cruises together.
Kind regards
Kerry Christie
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

Professional in all ways and matched my…

Professional in all ways and matched my wishes perfectly.

19 septembre 2026
Avis spontané
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you so much for your lovely feedback. We are delighted to hear that you found the service professional and most importantly our Cruise Expert was able to match you wishes perfectly. It is always a pleasure to help create a holiday that feels just right for you. We really appreciate you choosing us and hope you have a fantastic time.
Kind regards
Kerry Christie
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

Friendly and professional service

Very helpful in clarifying details and providing reassurance over the phone. The staff member was pleasant, patient, and efficient. A consistent standard I have experienced with them in the past.

9 septembre 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you for taking the time to share this lovely feedback with us. It is really good to hear that our team was able to clarify everything for you and give you the reassurance that you needed. Being patient, approachable and efficient is exactly the experience we want our customers to have. We really appreciate your continued support and hope you have another fantastic cruise when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

Nothing is too difficult

My travel agent, Sarah has been marvellous. Each little query I have made she has come back & completed the task I needed done.
Dealing with Scotland Cruise Centre is always easy & helpful when I book my cruises; throughout the whole process.

16 septembre 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you so much for taking the time to leave us such a lovely 5 star review. It is fantastic to hear how well our Cruise Expert Sarah has looked after you and that she has always been there to help, no matter how small the query. Having someone you can rely on throughout the whole booking process makes such a difference and we are delighted that you have found dealing with Scotlands Cruise Centre so easy and helpful. We will make sure Sarah sees your kind words, they will mean allot to her.
Kind regards
Kerry Christie
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

Professional fast service

14 septembre 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you for leaving us a 5 star review of the professional and swift service you received during your recent booking experience with us. We do hope you have a wonderful time when it comes and if we can assist in any way before you go, please do get in touch.
Kind regards
Kerry Christie
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

Debbie was super helpful

Debbie was super helpful, informative and friendly, this made booking my first cruise so easy.
thanks
George

14 septembre 2026
Avis spontané
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you so much for taking the time to leave us a 5 star review. Booking your first cruise is such an exciting experience and we are delighted that our Cruise Expert Debbie was there to make it feel easy and enjoyable. It is nice to know that her friendly and informative approach gave you the confidence to get everything booked. We will definitely pass on your kind words to her. We hope you have an amazing first cruise and a fabulous time.
Kind regards
Kerry Christie
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

I have booked a lot of cruises with…

I have booked a lot of cruises with Scotland Cruise Centre. Their customer service is excellent.
Carol McGee is one of their best colleagues and always does her best for the customer.

4 septembre 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you so much for your lovely review and for your continued loyalty. It really means allot to hear that you have had such consistently positive experiences with us and how much you appreciate our Cruise Expert Carol's help in finding the right holiday for you. We will be sure to make Carol aware of your amazing feedback and wish you a wonderful cruise when the time comes.
Kind regards
Kerry Christie
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

Excellent professional service

Excellent professional service from Sharon at Scotland Cruise Centre. She was friendly and helpful getting quotes for our cruise.
Won't hesitate to contact her in the future

24 août 2026
Avis spontané
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Hello Allison

Thank you very much for your Five-Star review. I am delighted to hear that Sharon was professional, friendly and helpful in obtaining quotes for your Cruise.

I am thrilled to hear that you won't hesitate to contact us again in the future.

I hope you have a wonderful Holiday.

Kind Regards
Caitlin Murphy
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

Best cruise agents by far

Always a pleasure to deal with this company. Very helpful staff and very efficient

7 septembre 2026
Avis spontané
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

It’s fantastic to hear that you continue to enjoy dealing with our team. We’re pleased that our staff have consistently provided helpful and efficient service, making each experience a positive one. Your ongoing loyalty and continued support mean a great deal to us, and we look forward to helping you plan many more cruises in the future. Thank you for choosing us again.
Kind regards,
Melissa Gambles
Scotlands Cruise centre

Noté 5 sur 5 étoiles

I have booked 3 times with Scotland…

I have booked 3 times with Scotland Cruise Centre and they are always so helpful and nothing is too much trouble. The booking process was made easy and the Advisors are always very knowledgeable of the cruises. Wouldn't hesitate to book with them again in the future. Thanks to Kellie Buckland for sorting out our cruise for next year.

31 août 2026
Avis spontané
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you for your continued support and for choosing Scotland Cruise Centre for your holidays. It’s fantastic to hear that you’ve booked with us three times and that our team has consistently made the process straightforward and enjoyable, with knowledgeable advice whenever you’ve needed it.
We’re especially pleased that Kellie Buckland was able to assist with arranging your cruise for next year. Your recommendation means a great deal to us, and we hope you have a wonderful time on your upcoming cruise. We look forward to helping you plan many more memorable journeys in the future.
Kind regards,
Melissa Gambles
Scotlands Cruise centre

Noté 5 sur 5 étoiles

Greet service and lovely staff

Greet service and lovely staff . Very helpful
Thank you

21 août 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Dear Mrs Lynch,
Thank you for taking the time to share your kind feedback. It’s wonderful to know you found our team friendly, helpful and welcoming. We truly appreciate your support and hope to have the pleasure of assisting you again with your future cruise plans.
Kind regards,
Melissa Gambles
Scotlands Cruise centre

Noté 5 sur 5 étoiles

Everything went smoothly and any…

Everything went smoothly and any questions I had were answered very quickly, knowledgeable and polite throughout

25 août 2026
Avis spontané
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Many thanks for your positive feedback. We’re pleased to know that everything was handled smoothly and that your questions were answered quickly and clearly. It’s lovely to hear that you found the service both knowledgeable and polite throughout. We hope you have a wonderful holiday and enjoy every moment of your cruise.
Kind regards,
Melissa Gambles
Scotlands Cruise Centre

Noté 5 sur 5 étoiles

Booked with Stella who was amazing

Booked with Stella who was amazing

22 août 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you for your lovely feedback. It’s wonderful to hear that Stella was amazing and made your booking experience such a positive one. We’re very pleased that you felt so well looked after, and we hope you have an absolutely fantastic cruise when the time comes.
Kind regards,
Melissa Gambles
Scotlands Cruise centre

Noté 5 sur 5 étoiles

The sales and customer service staff…

The sales and customer service staff are very courteous, polite and helpful.
It is my 3rd cruise booked with Scottish cruise centre, and always received a very good service. Keep up the good work.
No doubt I will book further cruises in the future.

24 août 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you for your continued support and for sharing such positive feedback. We’re pleased to hear that our sales and customer service teams have consistently provided you with courteous, helpful and professional service throughout your three bookings. It’s wonderful to know that you’ve had such positive experiences with Scotland’s Cruise Centre and are already looking ahead to future cruises. We’ll be very happy to welcome you back when you’re ready to plan your next adventure.
Kind regards,
Melissa Gambles
Scotlands Cruise centre

Noté 5 sur 5 étoiles

Best experience

As always, you get the best advice, and price. I've booked several times with Scotlands cruise centre and it's always been a positive experience.

24 août 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Thank you for taking the time to share your feedback. It’s especially rewarding to hear that you have booked with Scotland’s Cruise Centre several times and have consistently received the advice and value you were looking for. Your continued loyalty means a great deal to us, and we’re pleased that each experience has been a positive one. Thank you for giving us the opportunity to assist you again and we wish you a wonderful time on your forth coming cruise.
Kind regards,
Melissa Gambles
Scotlands Cruise centre

Noté 5 sur 5 étoiles

Great service

Great service from Kerri, gave me great options and an excellent final price.

24 août 2026
Logo de Scotland’s Cruise Centre

Réponse de Scotland’s Cruise Centre

Dear Mr Thomson,
Thank you for your kind review. It’s fantastic to hear that Kerri presented you with a choice of suitable options and was able to secure an excellent final price. Her expertise and attention to finding the right arrangement are exactly what we aim to provide. We truly appreciate your feedback and hope you have a fantastic time on your cruise.
Kind regards,
Melissa Gambles
Scotlands Cruise centre

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