ROL Cruise Avis 7 741

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very helpful with lots of knowledge about the cruises. Ensures that you have taken advantage of any special deals. Ensured that I received assistance with choosing a cabin, made sure that I had all... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a tour manager for 50 years it was refreshing and wonderful to talk to somebody who was full of enthusiasm and also knew how to answer the questions. I work mainly in North and South America mostly... Voir plus

Noté 5 sur 5 étoiles

Easy to talk to Callum on the phone, and he was very helpful and courteous, in finding me the right deck on board Sky Princess, the middle part of the ship, which I requested, and the perfect cabin,... Voir plus

Noté 5 sur 5 étoiles

Agent rang me back so fast after enquiry and gave me all details. Good value for money, fast efficient service and I was able to use my points from previous bookings to get discount 😀 I liked that I... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de croisières

À propos de ROL Cruise

Écrit par l'entreprise

ROL CRUISE, THE UK'S NO1 INDEPENDENT CRUISE SPECIALIST

At ROL Cruise, we're passionate about delivering exceptional cruise experiences that go above and beyond, creating unforgettable memories for our customers. With over 30 years of expertise in the travel industry, we specialise in crafting tailor-made cruise holidays that cater to the unique preferences and desires of each individual client.

As one of the UK's No1. Independent Cruise Specialist, we take pride in offering a wide range of cruise packages from renowned cruise lines, ensuring our customers have access to a diverse selection of destinations, itineraries, and ships.

Whether you're dreaming of exploring the stunning fjords of Norway, soaking up the sun on the idyllic beaches of the Caribbean, or embarking on an adventure to Antarctica, we have the perfect cruise holiday for you.

At ROL Cruise, our mission is to ensure our customers experience the difference and embark on extraordinary cruise adventures that surpass their expectations. Whether you're a seasoned cruiser or planning your first voyage, we're here to turn your cruise holiday dreams into reality.

Join Cruise Miles

Écrit par l'entreprise

Save money on your next cruise booking with Cruise Miles
Join our loyalty programme, Cruise Miles and save money on your future cruise bookings, only with ROL Cruise!

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

8 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

You NEVER Fail

You NEVER fail to be cooperative so unlike other agencies..Well done to your very pleasant staff in all departments :-)

23 avril 2026
Noté 5 sur 5 étoiles

Easy to talk to Callum on the phone

Easy to talk to Callum on the phone, and he was very helpful and courteous, in finding me the right deck on board Sky Princess, the middle part of the ship, which I requested, and the perfect cabin, close to the lifts. I would have no hesitation in recommending ROL to my family and friends. Thank you very much.

23 avril 2026
Noté 5 sur 5 étoiles

Efficient and pleasant to do business…

Efficient and pleasant to do business with. Sorted my cruise
Requirements without problem.
I’ve used ROL for quite a while now and will do so for as long as I’m able to go cruising. Would be happy to recommend them to anybody. Thank you Morgan

23 avril 2026
Noté 5 sur 5 étoiles

A good booking process

It was quick and easy to check availability then book my cruise.
Edward covered all my options efficiently.
I've never had a problem booking with ROL cruise

21 avril 2026
Noté 5 sur 5 étoiles

As a tour manager for 50 years it was…

As a tour manager for 50 years it was refreshing and wonderful to talk to somebody who was full of enthusiasm and also knew how to answer the questions. I work mainly in North and South America mostly South America that is why I would love to see the Far East before it is too late .I went to South Africa and India also a very short tour(7days) to Japan but I was very disappointed and as I hardly saw anything of Japan I saw your email and decided to try it out

23 avril 2026
Noté 5 sur 5 étoiles

Cruise purchase

From start to finish the cruise advisor was brilliant, very helpful and knowledgeable, he gave me his direct number incase we had any queries.

22 avril 2026
Noté 5 sur 5 étoiles

Excellent all round. Thank you.

Always someone at the end of the phone. Polite, helpful and informative.

22 avril 2026
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Réponse : ROL Cruise

Thank you for your review, we are pleased to hear that the service was excellent and you find our agents polite, helpful and informative. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Noté 5 sur 5 étoiles

The booking process was made very easy…

The booking process was made very easy thanks to Billy the representative who made it clear and easy to understand he was very competent and easy to talk too.

22 avril 2026
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Réponse : ROL Cruise

Thank you for your review, we are pleased to hear that you found Billy clear, easy to understand and competent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Noté 5 sur 5 étoiles
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Réponse : ROL Cruise

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Noté 5 sur 5 étoiles

Another great booking experience with…

Another great booking experience with Jake at ROL. Thanks for all the help and advice and making my booking so easy and simple

22 avril 2026
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Réponse : ROL Cruise

Thank you for your review, we are delighted to hear that Jake was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Noté 5 sur 5 étoiles

Excellent with the information very …clear to understanding

Excellent with the information very good to understand the agent was Billy

22 avril 2026
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Réponse : ROL Cruise

Thank you for your review, we are so pleased to hear that Billy was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Noté 5 sur 5 étoiles

Always a great service

Always a great service. Friendly and knowledgeable customer support. I always feel confident that the booking process has been done properly. Thank you.

21 avril 2026
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Réponse : ROL Cruise

Thank you for your review, we are delighted to hear that you found the agent friendly and knowledgeable. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Noté 5 sur 5 étoiles

Phone answered quickly as usual and our…

Phone answered quickly as usual and our booking made speedily by Rachel

21 avril 2026
Logo de ROL Cruise

Réponse : ROL Cruise

Thank you for your review, we are pleased to hear that Rachel was able to assist you with your booking. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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