I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Voir plus
As always Benedict is knowledgeable professional and always quick with a call back. Third time booking and we know it won’t be our last. Excellent service
From enquiry to booking Jess took care of all we needed, she was amazing, took us through all the layouts of the deck and ship, and explained everything well, she found us a room in the right area, a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Coordonnées de contact
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Royaume-Uni
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Perfect Navigation
We have had a brilliant experience booking a cruise on the QM2 to New York with Paul at the Cruise Line. He (excuse the pun) navigated us through the myriad of accommodation options , made some personal recommendations of his own (with a degree of objectivity) and with expertise and a degree of patience before settled on the right date/cabin etc.
As always Benedict is knowledgeable…
As always Benedict is knowledgeable professional and always quick with a call back. Third time booking and we know it won’t be our last. Excellent service
Price was good.Service quick.
Was a very efficient young lady who did…
Was a very efficient young lady who did not waffle and listened to what l wanted and managed to achieve a holiday l am very much looking forward to
I have never been on a cruise before
I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure we were in the best of the best within our budget. I would definitely recommend him to anyone who wishes to go on a cruise.
Thank you Paul, you made the whole process easy, and we are now excited for our trip.
A complete trip.
Capable of organising a complete trip with efficiency & confidence with welcome advice during the process.

Réponse de The Cruise Line

Réponse de The Cruise Line
Professional, attentive great service
Lynne from the cruise line is always fantastic, she listens, and is very professional in the way she deals with the enquiry. I use them when I go cruising

Réponse de The Cruise Line
Paul took notice of my exact…
Paul took notice of my exact requirements, and his recommendation of the cruises with Scenic were just what was needed. The ships are superb, the crew even better, and this leads to having a wonderful collection of gusts on board. Altogether, I have had two fantastic holidays.

Réponse de The Cruise Line
Great Staff / Really competitive pricing
Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient.
Have booked many cruises Accross lots of companies- never had a problem
Trust them 100% Paul and Juliette Reid.
Great Service
As usual, our consultant Lynne was really efficient in booking us the suite that we wanted. We always get great service from Cruiseline.
Lauren was great
Lauren was great - she responded quickly, was easy to deal with, and got us exactly the cruise we wanted at an excellent price.
Excellent …
From enquiry to booking Jess took care of all we needed, she was amazing, took us through all the layouts of the deck and ship, and explained everything well, she found us a room in the right area, and did the same when our friends decided to book the same cruise,
I can’t thank Jess enough, she made it an easy process throughout, I would not hesitate to recommend the company especially Jess.
Lynne was as always outstanding and…
Lynne was as always outstanding and gave us all the assistance needed to secure a good cabin on deck 11 at a decent price.
Our ninth cruise through Lynne.
None better
Very best
Peter
Excellent service
Lauren Bishop was excellent made us feel really important as if she really cared that we got the right cruise.Would certainly use you again!
The best ever I’ve been using various…
The best ever I’ve been using various cruise agents but the cruise line deserve 6 stars they go above and beyond to make your cruise special
Thanks so much
Michael
Benedict Simmonds was extremely helpful…
Benedict Simmonds was extremely helpful and knowledgeable helping me make my reservation.
Lauren was very helpful and informative…
Lauren was very helpful and informative she is a credit to your company
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







