I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure... Voir plus
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Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Voir plus
As always Benedict is knowledgeable professional and always quick with a call back. Third time booking and we know it won’t be our last. Excellent service
From enquiry to booking Jess took care of all we needed, she was amazing, took us through all the layouts of the deck and ship, and explained everything well, she found us a room in the right area, a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Coordonnées de contact
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Royaume-Uni
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
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This is the first time I have used…
This is the first time I have used CruiseLine and I found Ash very personable and patient
Great booking experience
Very easy to book and the cruise was held for a few days so that we had thinking time to make sure dates etc suited us.
An agency to trust
An agency to trust. Full knowledge of the world of cruising with people like Louisa that goes the extra mile with knowledge and support from beginning to end. Fab company that you can trust and rely on.
The man I was lucky enough to get…
The man I was lucky enough to get connected with, Ashley Lownders, has been great Almost like a family member
This was my first time using the Cruise…
This was my first time using the Cruise Line.
I found the agent, very professional, friendly and easy to communicate with.
It was only my intention to make an enquiry. However, I felt confident enough after going through all my questions, to make an actual booking.
As always Louisa gave us clear…
As always Louisa gave us clear assistance in making our decision and just made the whole process easy and enjoyable.
Superb service for booking our Cunard cruises…
We've been booking our Cunard cruises with The Cruise Line for many years now, and the service has always been brilliant.
A special thank you to Jess, who has been fantastic throughout. She really takes the time to understand exactly what we're looking for and always comes back with a range of great options and puts up with us changing our mind. Each time there's never any pressure to book, but rather just friendly, knowledgeable advice.
So Jess has become someone our go to contact and I honestly can't recommend Jess and The Cruise Line highly enough. If you're thinking about booking a cruise, you won't find better.
SUMPLY TGE BEST
Dealing with The Cruise Line is always great and Louisa always goes the extra mile. This time she really excelled, so THANK YOU!! We appreciate you.
My First time using The Cruise Line…
My First time using The Cruise Line after using other companies previously and not having good experiences.
HOWEVER what a difference Benedict who I dealt with couldn’t have been any more professional and helpful.
The booking was a simple process and would recommend without fail.

Réponse de The Cruise Line
Lauren was helpful
Lauren was helpful, knowledgeable and speaking with her was very straightforward.

Réponse de The Cruise Line
Super team
We made another booking and it was flawless. Paul, Charlie and Anne are a super team who always give 100% to ensure complete satisfaction.
Well done!

Réponse de The Cruise Line
Excellent service from The Cruise Line
Our cruise consultant Lynne was very efficient and professional. She responded to our enquiries very quickly and answered our questions fully. As newbies to cruising, her advice was very welcome and the booking process was easy. I will most definitely use The Cruise Line again and can recommend it unreservedly.

Réponse de The Cruise Line
I have to admit I’d never heard of this…
I have to admit I’d never heard of this company before we’d always used our familiar company but when they couldn’t help I looked around for the cruise we wanted…I’m glad I did Jess was so helpful and efficient she got a competitive price and always emailed when she said she would rang when she promised and was there when she said she would be…all round great experience. Will recommend to family and friends and will use again.

Réponse de The Cruise Line
Recommend
This is the second time I have used the cruise line. Louisa has been super efficient on both occasions, going to extraordinary lengths to find exactly what I wanted as a solo traveller.

Réponse de The Cruise Line
Nikki who assisted us in both booking…
Nikki who assisted us in both booking our original cruise was extremely helpful , efficient and professional and due to unforeseen circumstances we needed to amend our booking moving it to next year. Nikki and her colleagues made the process seamless. Thank you.
The telephone access to the team is also fantastic a refreshing difference in this digital age.

Réponse de The Cruise Line
Personal helpful service from Paul
Personal helpful service from Paul. Good explanations and reassurance

Réponse de The Cruise Line
Super efficient and wonderfully…
Super efficient and wonderfully helpful. They know what is being sought.

Réponse de The Cruise Line
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