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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure... Voir plus

Noté 5 sur 5 étoiles

Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Voir plus

Noté 5 sur 5 étoiles

As always Benedict is knowledgeable professional and always quick with a call back. Third time booking and we know it won’t be our last. Excellent service

Noté 5 sur 5 étoiles

From enquiry to booking Jess took care of all we needed, she was amazing, took us through all the layouts of the deck and ship, and explained everything well, she found us a room in the right area, a... Voir plus

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière

Écrit par l'entreprise

Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

499 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,9

Tous les avis

(499)

210 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

An agency to trust

An agency to trust. Full knowledge of the world of cruising with people like Louisa that goes the extra mile with knowledge and support from beginning to end. Fab company that you can trust and rely on.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

This was my first time using the Cruise…

This was my first time using the Cruise Line.
I found the agent, very professional, friendly and easy to communicate with.
It was only my intention to make an enquiry. However, I felt confident enough after going through all my questions, to make an actual booking.

6 juillet 2026
Noté 5 sur 5 étoiles

Superb service for booking our Cunard cruises…

We've been booking our Cunard cruises with The Cruise Line for many years now, and the service has always been brilliant.

A special thank you to Jess, who has been fantastic throughout. She really takes the time to understand exactly what we're looking for and always comes back with a range of great options and puts up with us changing our mind. Each time there's never any pressure to book, but rather just friendly, knowledgeable advice.

So Jess has become someone our go to contact and I honestly can't recommend Jess and The Cruise Line highly enough. If you're thinking about booking a cruise, you won't find better.

6 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

SUMPLY TGE BEST

Dealing with The Cruise Line is always great and Louisa always goes the extra mile. This time she really excelled, so THANK YOU!! We appreciate you.

3 juillet 2026
Noté 5 sur 5 étoiles

My First time using The Cruise Line…

My First time using The Cruise Line after using other companies previously and not having good experiences.
HOWEVER what a difference Benedict who I dealt with couldn’t have been any more professional and helpful.
The booking was a simple process and would recommend without fail.

30 juin 2026
Avis spontané
Logo de The Cruise Line

Réponse de The Cruise Line

I'm so glad you had a great experience with us.

Hope you have an amazing cruise - and welcome to The Cruise Line! 🚢

Noté 5 sur 5 étoiles

Lauren was helpful

Lauren was helpful, knowledgeable and speaking with her was very straightforward.

30 juin 2026
Avis spontané
Logo de The Cruise Line

Réponse de The Cruise Line

Thank you for your review! Really pleased I could help.

Have a wonderful luxury cruise! 🚢

Noté 5 sur 5 étoiles

Super team

We made another booking and it was flawless. Paul, Charlie and Anne are a super team who always give 100% to ensure complete satisfaction.

Well done!

22 juin 2026
Avis spontané
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Réponse de The Cruise Line

Thank you for this lovely review Stephen.

I'll pass this on to Charlie and Anne too. Really glad the booking went flawlessly - have a fantastic cruise! 🚢

Noté 5 sur 5 étoiles

Excellent service from The Cruise Line

Our cruise consultant Lynne was very efficient and professional. She responded to our enquiries very quickly and answered our questions fully. As newbies to cruising, her advice was very welcome and the booking process was easy. I will most definitely use The Cruise Line again and can recommend it unreservedly.

19 juin 2026
Avis spontané
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Réponse de The Cruise Line

Thank you! Being new to cruising, I wanted to make sure all your questions were answered.

Really pleased it all came together for you. I hope you have a fantastic cruise! 🚢

Noté 5 sur 5 étoiles

I have to admit I’d never heard of this…

I have to admit I’d never heard of this company before we’d always used our familiar company but when they couldn’t help I looked around for the cruise we wanted…I’m glad I did Jess was so helpful and efficient she got a competitive price and always emailed when she said she would rang when she promised and was there when she said she would be…all round great experience. Will recommend to family and friends and will use again.

18 juin 2026
Avis spontané
Logo de The Cruise Line

Réponse de The Cruise Line

Thank you for your review - really glad you found us! Pleased I could get you the right cruise at the best price and keep everything running smoothly throughout.

Hope you enjoy your luxury cruise! 🚢😊

Noté 5 sur 5 étoiles

Recommend

This is the second time I have used the cruise line. Louisa has been super efficient on both occasions, going to extraordinary lengths to find exactly what I wanted as a solo traveller.

18 juin 2026
Avis spontané
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Réponse de The Cruise Line

Thank you! Solo travel requires a bit more thought to get just right, so I'm pleased we found what you were looking for on both occasions.

Have a wonderful trip! 🚢

Noté 5 sur 5 étoiles

Nikki who assisted us in both booking…

Nikki who assisted us in both booking our original cruise was extremely helpful , efficient and professional and due to unforeseen circumstances we needed to amend our booking moving it to next year. Nikki and her colleagues made the process seamless. Thank you.
The telephone access to the team is also fantastic a refreshing difference in this digital age.

16 juin 2026
Avis spontané
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Réponse de The Cruise Line

Thank you for your feedback, Victoria.

These things happen, and I'm glad we could make the amendments as smooth as possible.

You're going to have a wonderful time on Cunard next year! 🚢

Noté 5 sur 5 étoiles

Super efficient and wonderfully…

Super efficient and wonderfully helpful. They know what is being sought.

15 juin 2026
Logo de The Cruise Line

Réponse de The Cruise Line

Thank you for the lovely review, Neil!

I hope the SeaDream cruise lived up to expectations - and 2028 will be here before you know it! 🚢

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