We have been using the Cruise Line for the last 8 years and cannot fault them, Paul Andrews our contact is so helpful and always ensures we get a great deal and always go the extra mile to ensure we... Voir plus
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I have never been on a cruise before, and I was helped by Paul, who guided and advised me beautifully. He made the whole experience in booking my cruise effortless and he was determined to make sure... Voir plus
L'entreprise a répondu
Great Staff - We have had Jess as our favourite cruise agent for many years - always helpful and really efficient. Have booked many cruises Accross lots of companies- never had a problem Trust... Voir plus
L'entreprise a répondu
As always Benedict is knowledgeable professional and always quick with a call back. Third time booking and we know it won’t be our last. Excellent service
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded in 1993, The Cruise Line is an award-winning, family-owned luxury cruise specialist based in West Sussex, England. Our partnership with renowned cruise operators, including Silversea, Cunard, Oceania Cruises and Windstar Cruises, enables us to provide our valued clients with unbeatable fares and exclusive cruise deals you won't find anywhere else.
Coordonnées de contact
The Cruise Line, 109-111 High Street, BN6 9PU, Hurstpierpoint, Royaume-Uni
- 01273 836600
- res@cruiseline.co.uk
- cruiseline.co.uk
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N'a pas répondu aux avis négatifs
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The experience from Jess has been…
The experience from Jess has been great. Communication on the cruise options were clear and so was the link for the payment. So far so good!
Please with the advice
Lynne Burt helped me with my reservation and gave me good advice, which I was pleased with
Efficient and friendly
I spoke to a lady called Lynn Burt and she was lovely. A Very efficient lady who answered all my questions quickly. She contacted me when she said she would and gave me advice on the cruise I was taking.
Amazing service from Jess!
Amazing service from Jess. We have just booked our 2027 Singapore to Mumbai cruise and found Jess to be extremely professional and knowledgable. Our queries were answered very promptly and within a few days we were all booked up! Can’t wait for our cruise!
Very good service and information from…
Very good service and information from Paul!
Paul is such a pleasure to speak to &…
Paul is such a pleasure to speak to & always pleasant and professional.
Always sorts things & gets back promptly.
Would recommend him to anyone.
Cruiseline are my go to agent…
Cruiseline are always my go to agent when booking a cruise. The staff are always helpful and knowledgeable and keen to get you the best deal with the cruise company. I like the way they call you after the cruise to ask how it was. I dealt with Ashley for the first time and he was cheerful, funny, friendly, chatty and helpful. A pleasure to speak to him.
So helpful and informative!
Kirsty was attentive and listened to our requirements. She was knowledgeable and helpful as we explained what we hoped for in our cruise. We are delighted that she found just what we asked for! Thank you!
Louisa was so efficient and helpful
Louisa was so efficient and helpful. The booking was done very quickly.
Lauren Bishop
Lauren Bishop, explained everything in detail and in a professional manner.
This made the booking process easy and it was a pleasure to book with Cunard.
She deserves credit for how she operates and makes it a very smooth process.
Swift knowledgeable response to my…
Swift knowledgeable response to my enquiry which enabled a deal to be done on a winter cruise
They were fast in getting back to me
They were fast in getting back to me
There prices were really good
By booking a back to back I got better than posted discount
They were very good at there job & very helpful
I will book with them again
Have used the cruise line for many…
Have used the cruise line for many years - why0 because I trust them and they are always happy to answer any concerns.
Lynne is our TA and has been from the start.
Well happy!
A highly professional, efficient and reliable company to book with
We have used the Cruise line for the last 4 years. They have been professional and efficient and met all of our requests when booking. Their service and customer care includes any questions you have whilst on your cruise too!
Nikki in particular has been great. She has found us the best deals, flights and hotels at the start and end of cruises.
We would recommend them without hesitation. They really are there to make your cruise a holiday of a lifetime!
Brilliant service and communication
Jess was my primary contact in helping by providing information and getting me a good deal on the new Star Seeker Grand Japan tour which. Was subsequently booked through her. Really looking forward to the cruise.
Cruise booking
I booked the cruise due to Jess engaging with me in a friendly manner . She was patient snd answered all my questions in a kindly manner
Well organisedEverything well organised despite…
Everything well organised despite travel problems caused by date change for Monaco Grand Prix
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