Quality product choice and well pleased with goods received following prompt delivery. Excellent customer service from Sophie and Ben. Will be buying from here again and would definitely recommend.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Outstanding! In total so far I have ordered the baize master silver series 42" × 2 two piece conquest cues + cases & the same in 48" + hard case. All three cues are great value & very good quality & c... Voir plus
From the off Cue and Case have been great. Customer service, support, and communication have been excellent. I initially spoke to Ben who was extremely helpful, thank you. Following a follow up... Voir plus
Orderd a couple of things from these guys great quality prompt delivery highly.recommend their goods On the second occasion a 10 delivery charge was applied mistakenly , they responded within an ho... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos
Coordonnées de contact
Spring Valley Mills, Stanningley, LS28 6DW, Pudsey, Royaume-Uni
- 0333 444 1478
- info@funkychalk.co.uk
- cueandcase.co.uk
4,9
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Customer Service and Prompt Delivery
The Aramith Snooker Balls and Case that I bought arrived promptly and with no fuss - They were well boxed and arrived in perfect condition. I had had an issue adding the free cue towel to the order, but this was handled superbly by Amir and duly arrived with the balls as agreed. I cannot praise Cue & Case highly enough - very professional and great customer service. Thank you.
6 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Richard — delighted everything arrived in perfect condition, and glad Amir could get the free towel added as promised. - Dan
Delivered earlier than expected
Delivered earlier than expected, well wrapped , undamaged, good quality case . Very happy 😊
13 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Carl — great to hear it arrived early, well wrapped, and you’re happy with the case. - Dan
Lovely product
Haven’t changed my cue in nearly twenty years, but what a lovely replacement this is. Quality product, second purchase from these guys after getting my son his first cue early last year. Don’t hesitate to grab one of their cues, I’ll be using these guys for all my accessories too. Thank you 👍
9 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Adam — really appreciate the repeat custom. Glad the new cue feels like a quality upgrade. - Dan
Great packaging & items
The parcel was packed in order to preserve the items during shipment. Everything was perfect ! And I received some candies & coupons, lovely. The items are great. I recommend even If I could not get it delivered to France.
12 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks T GV — pleased everything arrived safely and you’re happy with the items and packaging. Thanks for the recommendation. - Dan
The process from Buying and experience…
The process from Buying and experience was outstanding. Smooth purchase and an even smoother cue, With a lovely little treat in the packaging.
Many thanks guys,
Luke
5 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Luke — glad it was smooth from order to delivery, and that you enjoyed the little extra in the parcel. - Dan
Was easy to find a good weighted cue at reasonable price
Was easy to find a good weighted cue for my daughter in law with a 9mm tip at a very reasonable price but could do with better tip so soon as it was delivered I changed it
5 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Adam — pleased you found the right spec at a good price. Appreciate the feedback. - Dan
The cues were good quality and feel…
The cues were good quality and feel decent to use
10 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Guy — glad you’re happy with the quality and feel of the cues. - Dan
Never received the order
Never received the order. Replied to the email saying it had been dispatched. No response. Replied to the email prompting me to leave a review. No response. Won't be using again.
9 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Hi there, we replied to you on both occasions so please check your spam. If you can give us a call tomorrow, we'll get this sorted for you. Dan
Professional
Plenty of options and not too complicated to navigate. Very happy with cue, case and the extras I got.
I made an error in purchasing 2 cases when getting my cue, didn't realise until after I had paid. Sent an email straight away.
2 days later the correct order arrived (1 case and everything else with it) and refund sorted.
Professional 👍
29 décembre 2025
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Alex — glad we could correct the order quickly and get the refund sorted. Appreciate the feedback. - Dan
Great selection of cues with…
Great selection of cues with competitive prices
7 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Navaid — appreciate it. Glad you found a good range at competitive prices. - Dan
Great product
Great product, sturdy and durable , arrived before the date said.
3 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Chris — pleased it arrived ahead of schedule and you’re happy with the build quality. - Dan
Excellent customer service
Excellent customer service, sent photo's of the actual cue before buying and Amir was very helpful.
1 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Helal — glad Amir could help and that the photos made buying easier. Appreciate the feedback. - Dan
Good quick service
Good quick service, lots of choice available for cues, good quality and good prices!
28 décembre 2025
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks David — pleased it was quick and you found plenty of choice at good prices. - Dan
As always a fantastic experience
As always a fantastic experience - slick website, great choice for all budgets and rapid delivery - never any issues
1 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Liam — really appreciate it. Glad everything was smooth again with fast delivery. - Dan
Great products & service
Great products, very easy to order and quick delivery. 100% use again
5 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Nicola — great to hear ordering was easy and delivery was quick. Thanks for choosing us. - Dan
Great cue at a great price
Great cue at a great price, delivered quickly and with good service
20 décembre 2025
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Cass — pleased you’re happy with the cue and the service, and that it arrived quickly. - Dan
Réponse de Cue & Case Online UK Store
Thanks Clive — appreciate it. Glad the team could help and delivery was quick. - Dan
Great product (cue case and chalk)…
Great product (cue case and chalk) swift and great service. Would 100% use again
24 décembre 2025
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Stu — great to hear you’re happy with the case and chalk, and that delivery was swift. - Dan
Great and efficient quick service from…
Great and efficient quick service from Cue & Case. Thanks guys
31 décembre 2025
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Mr Daniel Peters — appreciate it. Glad it was quick and efficient. - Dan
Very nice snooker case and like the…
Very nice snooker case and like the colour too
31 décembre 2025
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Brett — pleased you’re happy with the case and the colour. - Dan
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.