Cuisinart UK Avis 

Really great customer service, friendly and speedy resolution from customer support team after contacting them about my kettle.

When my spice grinder broke I reached out to customer service to see if they could help. The response time was phenomenal, I very satisfied with my resolution (a full replacement after sharing evidence), and incredibly - an extension on my warranty. I couldn't be happier with this interaction, and in particular, India who helped me through this process. Sets an example for others to follow. Thanks again.

Bought lots of things from them over the last couple of years, including a pancake/waffle maker, interchangeable grill and sandwich plates, blender, and a pizza oven. Had a problem recently with the pancake/waffle maker and, after asking a few questions, they sent me a new one which came the next day. Highly rate all the items we got from them and the customer service was fab. Will definitely be coming back!

Contacted the Service Team regarding my air fryer which seemed faulty - not cooking properly.
The service team took some details and sorted out for the air fryer to be collected for inspection. The collection was given by R/M as arranged with tracking provided. The service team contacted me stating there was a problem and a new replacement will be due soon.
The service team were excellent - good communication and knowledgeable with excellent attitude and service.
Thank you all.

I bought a filter coffee machine which is great. However I had an issue with the filter basket and Cuisinart IMMEDIATELY dispatched a free replacement! A great service!! Jeanette was REALLY on it!!

Immediate response, Jeanette was very professional and helpful. The matter was fully resolved with a replacement within 48 hours. Superb service.

My Cuisinart ice cream maker stopped cooling after 4 years. As it's still within the 5 year guarantee period, Cuisiniart have very quickly offered to replace the machine free of charge and collecting the old one. Most impressed.

What can I say, Cuisinart service is just outstanding. Kettle had fault but is now discontinued and was offered alternative version or a credit. asked for different item as replacement which was no problem and on top got the difference of original purchase and replacement as a credit to be used at later date. I really wish other companies would offer the same level of service. Thank you India for making this all possible and will keep an eye for the upcoming product releases.

Bought the XL airfryer and it developed a fault after some months. I contacted the customer service and Jeanette took it up and apologised both on the phone and email for the issue and promised to send a replacement. To my amazement, DPD knocked on my door the following morning and delivered a brand new XL airfryer. What else can I ask for?

Smooth replacement....Probably the best seed and nut grinder on the market

Excellent Customer Service From Islania And Jeanette To Help Find A Product Which Had Been Delivered To The Wrong Address.

Really excellent from beginning to end! Initial technical difficulties with actually making contact, but once established, interaction was very prompt, polite, professional and extremely courteous.
Problem resolved first time and highly satisfactorily.
Difficult to know how it could have been better.

Quickly answered my request for support. Polite and supportive on the phone and quickly replaced the faulty item by delivery the next day. Excellent service. Thank you

Great customer service from Cusinart UK.

Some years ago I purchased a coffee grinder from Cusinart and it worked well for a number of years. It recently stopped working. I contacted customer services who responded promptly and sent me a replacement product. Good products and great service!

Extremely good communication regarding my query. Prompt reply and very pleased with the response regarding faulty Cuisinart Grinder. The grinder when operational is the best we have used and we have tried many.

Excellent Customer Service. Very helpful and efficient.

I was so grateful to the team at Cuisinart, who managed my recent enquiry. India supported and kept in touch with me throughout and was both efficient and knowledgeable. Always impressed with Cuisinart appliances, so reliable.
Thank you 🙏

Have had a pleasant experience with returning an air fryer and recieving a replacement. The customer service was extremely professional and prompt to deal with the entire process from start to finish and have extended my warranty. Definitely great value and am very happy with the quick turn around. I would recommend their products and excellent customer service

WOW! What an amazing customer service. My issue was dealt with immediately. Communication was 10/10. Cannot recommend them enough.

This company has a no-quibble guarantee as soon as something is wrong they replace it immediately. a great company to deal with