THE PRODUCT, PERSONALIZED BILLFOLD, WAS ABSOLUTELY WHAT I WANTED, THE FEEL OF IT IS SO SOFT AND IT HAS SO MANY COMPARTMENTS FOR CARDS. THE DETAILS ARE EXACTLY AS DESCRIBED, SO I HAD TO ORDER ANOTHER O... Voir plus
L'entreprise a répondu
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Let me say this, I was skeptical at first, but, when my sister-in-law received it, she was absolutely blown away. The quality of this item was just great. Her niece wants one so will others in her f... Voir plus
L'entreprise a répondu
I ordered and received a tumbler from this company with no problem. The tumbler was so gorgeous I ordered another another one. Then I was notified this shipment was delivered. But I never received it,... Voir plus
L'entreprise a répondu
Everything went wrong. I ordered and was charged and never received the order. I was charged for shipping insurance without being asked and there is no way to use it. I have tried to track the order a... Voir plus
L'entreprise a répondu
4,2
Bien
31 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick Response
They were very helpful on taking care of what I needed done.
19 septembre 2026
Avis spontané
Réponse de Customgiftbest
Dear Donna Lee
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
What an outstanding service I got and…
What outstanding service I got and fast service about taking care of my problem. I thank them very much for taking care of it as fast as they did. Thank you very much. Lola
17 septembre 2026
Avis spontané
Réponse de Customgiftbest
Dear Lola Litteral
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
took care of the problem quickly and…
took care of the problem quickly and was great in every way . thank you.
10 septembre 2026
Avis spontané
Réponse de Customgiftbest
Dear Susan Johnson Laack
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Product was as stated
Product was as stated. When I reached out to company, they were prompt to respond. Happy with the shopping experience.
1 septembre 2026
Avis spontané
Réponse de Customgiftbest
Dear Rebecca Hansen
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Customer service
Customer service (Charlotte) was very helpful when checking the status of the special order cups I purchased. Will definitely order again.
31 août 2026
Avis spontané
Réponse de Customgiftbest
Dear Pamela Benson
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Customer service was fantastic
Customer service was fantastic in helping find a resolution to my problem. I highly recommend this company as they have creative gifts and excellent communication.
17 août 2026
Avis spontané
Réponse de Customgiftbest
Dear Robin Hill
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great Customer Service
Vendors response to my delayed shipment has made me feel that I am a valued customer. The shipment was lost during carrier logistics and not the fault of original manufacturer and she (Charlotte) has stepped up to still provide the great services to me as a customer to help resolve issue. Great Customer Servive!
20 août 2026
Avis spontané
Réponse de Customgiftbest
Dear David Swift
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Jamie was extremely helpful.
Jamie was extremely helpful.
I ordered a custom name gift for my niece and sister, however, I failed to change the name in the second product.
Jamie took time to research my orders and confirmed my error.
Jamie provided a quick link for me to order a replacement with a different name. I will give my sister her's when I receive it.
Thanks Jamie for great customer service and support
Steven W.
12 août 2026
Avis spontané
Réponse de Customgiftbest
Dear Steven Wait
Thank you very much for your high regard for Jamie and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Jamie, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Réponse de Customgiftbest
Dear Manon Mongrain
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
My problem was taken care of by your…
My problem was taken care of by your personnel quickly advising me of my refund.
10 août 2026
Avis spontané
Réponse de Customgiftbest
Dear SHERRY MILLER
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
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