No phone number to call, left an email to the address given, no response. I have no way of knowing if my order is coming or tracking it. I am thinking this is a scam site. If it isn't I would hope... Voir plus
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No phone number to call, left an email to the address given, no response. I have no way of knowing if my order is coming or tracking it. I am thinking this is a scam site. If it isn't I would hope... Voir plus
L'entreprise a répondu
Have ordered multiple times from BLOMUSE KNIVES. Superb craftmanship. Shipping is slow, being patient, helps. Alas, all orders arrived safely. Thank you BLOMUSE
L'entreprise a répondu
Initially I had difficulty receiving the product I ordered. Yet, even with this the customer support provided by Sunny was so outstanding that it made the shipping times acceptable. The product is exc... Voir plus
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Customer service was very good. Kept me informed of shipment status and took care of all my concerns. Won't hesitate to buy from again!
A répondu à 100 % de ses avis négatifs
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Customer service was very good. Kept me informed of shipment status and took care of all my concerns. Won't hesitate to buy from again!
The product is top notch#1.
I'm so happy with it and the way its built💪🏻 im ready to buy more of them. Thank you again for an excellent and satisfying experience.

Réponse : Blomuse
Very friendly staff, product was great quality. Delivery was quick.

Réponse : Blomuse
Have ordered multiple times from BLOMUSE KNIVES. Superb craftmanship. Shipping is slow, being patient, helps. Alas, all orders arrived safely. Thank you BLOMUSE

Réponse : Blomuse
No phone number to call, left an email to the address given, no response. I have no way of knowing if my order is coming or tracking it. I am thinking this is a scam site. If it isn't I would hope someone with the company will contact my email.
UPDATE
On April 18th I received an ice cream cone necklace, something I never saw before or would purchase. I had ordered a bell made from a silver dollar and a commerative last year Penny medallion.
Dealing with a real human would greatly help.

Réponse : Blomuse
Initially I had difficulty receiving the product I ordered. Yet, even with this the customer support provided by Sunny was so outstanding that it made the shipping times acceptable. The product is exceptional but... this review is more about the customer support provided. Many companies could learn product support from Sunny. I say this not in jest. Sunny was prompt, courteous and went out of his way to ensure that my purchase was not only a positive experience regarding the item, but also with the company he represents. "Thank you Sunny," I greatly appreciate your willingness to 'go the extra mile...' for your customers. John

Réponse : Blomuse
Sunny is the best kept me in the loop
Arrived a day early
Absolute stunning piece !
Thanks

Réponse : Blomuse
Blomuse has been GREAT in helping me receive my package, with a lot of shipping problems!!!

Réponse : Blomuse
I love the knives that Blomuse has, the Old school stilettos remind me of my childhood so I ordered one. Well I got so excited about the knife and noticed the Gentleman’s pocket knife and ordered it. Well I made a mistake and I emailed customer service and my order was canceled immediately and I reordered the correct knife. There communication and attention to my satisfaction with my purchase was great. I am Very happy with Blomuse and Jamie in customer service was awesome!!!

Réponse : Blomuse
The Customer Service with Molly
has been Fine. The problem is with terrible Delivery process. No DELIVERY!!!
PLEASE IMPROVE Shipping!!!
Thanks

Réponse : Blomuse
Vary helpful in answering my questions about the knife and keeping informed about shipment

Réponse : Blomuse
Fantastic quality…..Beautiful Knives
Everybody should shop here….Fantastic!!!!!

Réponse : Blomuse
Zero stars. Still waiting on my order, placed almost 6 weeks ago. I do not expect to see it for another 2 weeks....perhaps. Who knows??? The company did not inform that shipping would take this long upon purchase. They are using some bulk shipper from China. They not help you track the order. They send you a tracking link to a third party which continues to solicit a tracking app to see where my order is. Awful shady business.

Réponse : Blomuse
Very understanding seller, help me out with no problems. I ordered a item and my wife has not happy about it especially since we have kids, seller canceled order with full understanding, thank you very much for your help…

Réponse : Blomuse
wonderful service and very understanding what customers need. Thank you much for your business.

Réponse : Blomuse
Second time I have ordered from them. Great customer support great communication.high quality knife.

Réponse : Blomuse
Excellent products, Excellent Excellent customer service. I've bought several knives from this company for my grandsons collection and as gifts. I am ordering more.

Réponse : Blomuse
I have tried to order thier switch blade knife and paid twice second time my fault should have dispute the charges but really wanted the knife for a Christmas presents. They got their money I got nothing

Réponse : Blomuse
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