I have been with Commercial Vehicle Direct for a few years now and I am truly happy with their service, they are friendly and never fail to provide the best at all times.
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Lisez les avis des autres
Quick response , have never waited very long on the phone. My renewal was again quick and easy to do. All operators are polite and efficient.
I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... Voir plus
L'entreprise a répondu
Your staff was good to keep me informed at all times & get me good deal i have stayed with your co now for many years even though premium is on high side hope you can better deals as time goes on
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Coordonnées de contact
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, Royaume-Uni
- 0333 005 2360
- cvd-insurance.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very helpful throughout the process of…
Very helpful throughout the process of sorting insurance .
had to change insurer due to. unable to insure new transit custom hybrid was not on their list.
16 mai 2026
Réponse de Commercial Vehicle Direct
Hi Mike, thanks for the 5* review. We have a panel of insurers and can often offer quotes where others can't so am pleased we have found a policy for you.
Connor
Very polite and explained everything in…
Very polite and explained everything in detail very professional
23 mai 2026
Réponse de Commercial Vehicle Direct
Hello John, thank you for the great review. Above all else - we make sure you have all the information needed so you know that the policy is right for you.
Connor
Réponse de Commercial Vehicle Direct
Hi Lisa, thanks for the 5* review. We're pleased that you're happy with the service provided!
Connor
Réponse de Commercial Vehicle Direct
Hi Lee, thank you so much for the great review and your nice words.
Connor
Somewhat satisfied
Lady on phone was super but all the text requests after taking the insurance with you, asking for more documents is irritating
10 mai 2026
Réponse de Commercial Vehicle Direct
Hello, thank you for the review - we're glad you were happy with the service provided by our colleague.
We send those texts to ensure we communicate at all points with you about your policy and some insurers do require validation in order to offer the best rates.
If you would like to opt-out of text communications from us, you can do so by giving us a call or emailing: geninfobright@brightsidegroup.co.uk
Connor
Réponse de Commercial Vehicle Direct
Hi Connor. thanks for the 5* review. We're glad you're pleased with the service provided!
Connor
The service was first class
The service was first class. All the representatives especially Kyle were helpful and nothing was too much trouble the whole process was smooth and easy it was all done quickly and efficient. I would recommend CVD to anyone and hopefully do more buisness in the near future.
27 avril 2026
Réponse de Commercial Vehicle Direct
Hi Philip, thank you for the great review. I'll ensure this glowing feedback is passed on.
We do plenty of other insurances in addition to Van so please get in touch if looking for a quote!
Connor
Efficient,good price due to me renewing…
Efficient,good price due to me renewing again l assume. Thanks
1 mai 2026
Réponse de Commercial Vehicle Direct
Hi Trevor, thanks for the great review! We always aim to get our customers the best possible price and pleased you have chosen us for another year!
Connor
Very helpful staff
30 avril 2026
Réponse de Commercial Vehicle Direct
Hi Julie, thank you so much for the 5* review. We're glad you found our staff helpful!
Connor
great service thank you
18 avril 2026
Réponse de Commercial Vehicle Direct
Hi Stephen, thanks for the 5* review. I'm glad you're happy with the service!
Connor
Réponse de Commercial Vehicle Direct
Hi Robert, thanks for the great review! We're glad you're pleased with the service.
Connor
Réponse de Commercial Vehicle Direct
Hello Peta, thanks for the 5* review. We're glad you found our staff helpful and friendly!
Connor
Good
Good, quick and efficient and John found me a lower price than the original quote. Just what I need to hear. Thankyou.
17 mars 2026
Réponse de Commercial Vehicle Direct
Hi Graham, thank you so much for the 5* review. We scour the market when your renewal is due to find the best price and cover for your needs, I'm thrilled that you're happy with it!
Connor
Very polite staff who made everything…
Very polite staff who made everything simple and hassle free
1 avril 2026
Réponse de Commercial Vehicle Direct
Hi Paul, thank you for the great review. We're glad you found the process simple and pleased with our staff.
Connor
Réponse de Commercial Vehicle Direct
Hi Richard, We appreciate you taking the time to share your positive experience with our team and our service. Thank you!
Réponse de Commercial Vehicle Direct
Hi Alex, thank you for the 5* review. Please get in touch if you need assistance on your policy.
Connor
Professional service
The chap was friendly and helpful and when I asked a somewhat difficult question he put me on hold and then gave me an good response
29 mars 2026
Réponse de Commercial Vehicle Direct
Hello Martin, thank you for the great review. I'm glad the agent was able to solve your query!
Connor
The agent was friendly
The agent was friendly, efficient and helpful. We had a few complexities to sort out but all was resolved satisfactorily.
24 mars 2026
Réponse de Commercial Vehicle Direct
Hi Steven, thank you for the great review. We pride ourselves on the level of service we provide to our customers and make sure all queries are resolved before setting the policy up for you.
Connor
Very helpful and patience
18 mars 2026
Réponse de Commercial Vehicle Direct
Hi Morris, thanks for the 5* review. Please get in touch if you have any queries regarding your policy.
Connor
No policy sent to me as promised i was…
No policy sent to me as promised i was promised a paper policy i have had nothing
18 mars 2026
Réponse de Commercial Vehicle Direct
Hello Mr Parsons, I'm sorry that you didn't receive your documents in the post. I can confirm these were sent when policy started, and were also requested again on 20/03/2026.
If you have not received these, please email geninfobright@brightsidegroup.co.uk so we can look into the matter further.
Kind Regards,
Connor
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