Commercial Vehicle Direct Avis 

3 073
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been with Commercial Vehicle Direct for a few years now and I am truly happy with their service, they are friendly and never fail to provide the best at all times.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Your staff was good to keep me informed at all times & get me good deal i have stayed with your co now for many years even though premium is on high side hope you can better deals as time goes on

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Informations provenant de diverses sources externes

We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(3 073)

120 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

No policy sent to me as promised i was…

No policy sent to me as promised i was promised a paper policy i have had nothing

18 mars 2026
Logo de Commercial Vehicle Direct

Réponse de Commercial Vehicle Direct

Hello Mr Parsons, I'm sorry that you didn't receive your documents in the post. I can confirm these were sent when policy started, and were also requested again on 20/03/2026.

If you have not received these, please email geninfobright@brightsidegroup.co.uk so we can look into the matter further.

Kind Regards,
Connor

Noté 5 sur 5 étoiles

Quick and easy process to get my van…

Quick and easy process to get my van insured. Friendly and helpful

16 mars 2026
Avis spontané
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Réponse de Commercial Vehicle Direct

Hello Chris, thanks for the 5* review. We're glad you found the process quick and easy!

Connor

Noté 5 sur 5 étoiles

I have excellent services every Year

I have excellent services every Year, for over 20 Year with the Commercial Vehicle Direct. On behalf Conteh Landscaping we say thank you for your service job well done. I am greatful for your service. God bless.

8 mars 2026
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Réponse de Commercial Vehicle Direct

Hi Modou,

Thank you so much for such a great review and your kind words. We hope to assist you with your insurance needs for many years to come!

Connor

Noté 5 sur 5 étoiles

Very helpful customer service.

Very helpful customer service.

27 février 2026
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Réponse de Commercial Vehicle Direct

Hi Stuart,

Thanks for the 5* review, our customer service teams are here to assist with whatever you need regarding your policy!

Connor

Noté 5 sur 5 étoiles

CVD Direct

Excellent efficient service from a friendly helpful person

10 mars 2026
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Réponse de Commercial Vehicle Direct

Hi Jeremy,

Thank you for the great review, we pride ourselves on having friendly staff who will help you any way they can!

Connor

Noté 4 sur 5 étoiles

Very perlt and helpful

Very perlt and helpful

2 mars 2026
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Réponse de Commercial Vehicle Direct

Hi William,

Thanks for the great review - please get in touch if you need any help with your policy.

Connor

Noté 5 sur 5 étoiles

Stephanie hedges who I dealt with was a…

Stephanie hedges who I dealt with was a breath of fresh air. Needed multiple vans on a company different drivers . For once somebody understood my needs and the price was fantastic

9 mars 2026
Avis spontané
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Réponse de Commercial Vehicle Direct

Hello Neil,

Thank you for such a glowing review! I'll ensure this great feedback is passed on to her manager so she gets the praise she deserves!

Connor

Noté 5 sur 5 étoiles
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Réponse de Commercial Vehicle Direct

Hi Gazza,

Thanks for the great review, we're glad you were pleased with the service!

Connor

Noté 5 sur 5 étoiles

Charles/Charlie was absolutely amazing…

Charles/Charlie was absolutely amazing from start to finish!

27 février 2026
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Réponse de Commercial Vehicle Direct

Hello Simon,

Thanks for the 5* review, we're glad you were happy with Charlie's service!

Connor

Noté 5 sur 5 étoiles

Amazing personal caring service

Amazing personal caring service - felt listened to 5 stars

2 mars 2026
Avis spontané
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Réponse de Commercial Vehicle Direct

Hello Rick,

Thanks for the 5* review, our top aim is to provide a great service whilst also finding the policy that's right for you - we're glad you're happy!

Connor

Noté 5 sur 5 étoiles

Helpful telephone manner

Helpful telephone manner. Clear information without being rushed by Assistant. Price very competitive.

27 février 2026
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Réponse de Commercial Vehicle Direct

We're happy to hear that the assistant was helpful and provided clear information at a competitive price. We appreciate your positive feedback and thank you for sharing your experience.

Noté 5 sur 5 étoiles

Great efficiency and long term usage…

Great efficiency and long term usage without any problems,

26 février 2026
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Réponse de Commercial Vehicle Direct

We're happy to hear that you've had a great, efficient, and long-lasting experience with our product. Thank you for your positive feedback.

Noté 5 sur 5 étoiles

Brilliant Service Dispensed By A Human.

I rang to enquire about cover and my call was answered by a human in less than 10 seconds. Beat that!
My enquiry was dealt with by 'Charlie' and my policy duly purchased without issue.
Documents arrived promptly. And as promised, links to the department requiring proof of no claims were received.
A query emailed from me to Charlie this morning was answered within the hour.
This is proper customer service.

23 février 2026
Avis spontané
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Réponse de Commercial Vehicle Direct

Hi Ian, We're happy to hear that you received prompt and efficient service. It's great to know the process of purchasing your policy and receiving your documents went smoothly. We appreciate your positive feedback regarding the quick response to your query :)

Connor

Noté 5 sur 5 étoiles

Quick and easy

Quick and easy

16 février 2026
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Réponse de Commercial Vehicle Direct

Hi Tim, thanks for the great review. We're glad you found the process to be quick and easy!

Connor

Noté 5 sur 5 étoiles

Guaranteed Full Comprehensive Cover no…

Guaranteed Full Comprehensive Cover no Fluff or Lies worth every penny.

13 mai 2025
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Réponse de Commercial Vehicle Direct

Hi Andrew,

Thank you for the great review, we work with a number of insurers to find you the best possible deal at the lowest possible price!

Connor

Noté 5 sur 5 étoiles

Really helpful staff

Really helpful staff

19 février 2026
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Réponse de Commercial Vehicle Direct

Hello Mr Thomas,

Thank you for the 5* review, we're glad you found our staff helpful. Please get in touch if you have any queries regarding your cover.

Connor

Noté 5 sur 5 étoiles

professional staff

professional staff

17 février 2026
Avis spontané
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Réponse de Commercial Vehicle Direct

Hello Trevor,

Thank you for the 5* review, we're glad you were pleased with our staff!

Connor

Noté 5 sur 5 étoiles

The lady I dealt with was very helpful…

The lady I dealt with was very helpful and professional didn’t leave any stone unturned very happy with the service

17 février 2026
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Réponse de Commercial Vehicle Direct

Hi Paul,

Thank you for the great review - our agents are meticulous in making sure they capture all necessary information in order to find a policy that is right for you!

Connor

Noté 5 sur 5 étoiles

Great service Jonathan was really…

Great service Jonathan was really friendly and efficient.
He really helped me in any way he could and made my predicament work.
At last a human that understands and doesn't just read off script.

15 février 2026
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Réponse de Commercial Vehicle Direct

Hi Charles,

Thank you for such a great review, I will ensure this feedback is passed to Jonathan and his manager so he gets recognition for providing such great service!

Connor

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