Commercial Vehicle Direct Avis 

3 073
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been with Commercial Vehicle Direct for a few years now and I am truly happy with their service, they are friendly and never fail to provide the best at all times.

L'entreprise a répondu

Noté 4 sur 5 étoiles

Your staff was good to keep me informed at all times & get me good deal i have stayed with your co now for many years even though premium is on high side hope you can better deals as time goes on

L'entreprise a répondu

Noté 5 sur 5 étoiles

I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Churchill van insurance bailed out with short notice and no explanation, you were great, with a far better policy. As a self-employed person, vehicle insurance is not only vital, but equally it has to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance

Informations provenant de diverses sources externes

We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(3 073)

120 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

As this was a new policy and had to go…

As this was a new policy and had to go through all the details the person was very patient and helpful.
In the end the policy was setup and all was good.

30 septembre 2025
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Réponse de Commercial Vehicle Direct

Hi Taher,

Thanks for the great review! We always take our time to ensure you receive all necessary information prior to taking out the policy with us, to make sure it meets your needs.

Connor

Noté 5 sur 5 étoiles

I was helped with setting up my van…

I was helped with setting up my van insurance by Katie B.
She was incredibly helpful and very professional,
patiently guiding me through the process.
Great cover at a great price too!

3 octobre 2025
Avis spontané
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Réponse de Commercial Vehicle Direct

Hello Magdalena,

Thank-you for the great review! We'll ensure this feedback is passed to Katie's manager so she receives appropriate praise!

Thanks,
Connor

Noté 4 sur 5 étoiles

It was ok but still waiting for my…

It was ok but still waiting for my postal paperwork to arrive

1 septembre 2025
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Réponse de Commercial Vehicle Direct

Hi Alison,

Thanks for your review. Your documents were issued by post at point of sale, but I have just issued them for you again. These can take 5-7 working days.

Thanks,
Connor

Noté 5 sur 5 étoiles

Insured our two vans with Tilly today.

Insured our two vans with Tilly today.
Clear and precise detail and not painful at all.
As a Customer Representative 'Brightside' should be proud to have such quality staff.

2 octobre 2025
Avis spontané
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Réponse de Commercial Vehicle Direct

We're happy to hear that insuring your vans was a clear and precise experience. We appreciate your positive feedback regarding the quality of our staff and the service you received. Thank you Jade

Noté 5 sur 5 étoiles

Good clear detail of policy .

Good clear detail of policy .

1 octobre 2025
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Réponse de Commercial Vehicle Direct

Hello, thank you for the positive review. We always make sure you are fully informed prior to taking out a policy to make sure it's right for you and fits your needs.

Connor

Noté 5 sur 5 étoiles

outstanding

simple , efficient and so competitive

30 septembre 2025
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Réponse de Commercial Vehicle Direct

Hello Alistair, thank you for the great review. We aim to make the process as easy and quick for our customers as possible - whilst providing all necessary information!

Connor

Noté 5 sur 5 étoiles

The guy on the phone

The guy on the phone was really good.

13 septembre 2025
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Réponse de Commercial Vehicle Direct

Hi Robert - thanks for the 5* review! Please get in touch if you need assistance on your insurance policy.

Connor

Noté 5 sur 5 étoiles

Great no issues

Great no issues

25 septembre 2025
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Réponse de Commercial Vehicle Direct

Hi Mark, thanks for the great review. We're glad you're happy with the process.

Connor

Noté 5 sur 5 étoiles

Excellent service start to finish

Excellent service start to finish.
Quick and easy and very nice to deal with

20 septembre 2025
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Réponse de Commercial Vehicle Direct

Hi Richard, thank you so much for the great review. We're glad you were pleased with the service and the speed of everything!

Connor

Noté 5 sur 5 étoiles

Always willing to help

12 septembre 2025
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Réponse de Commercial Vehicle Direct

Hi Anthony, thanks for the 5* review. We pride ourselves on always going the extra mile for our customers!

Connor

Noté 5 sur 5 étoiles

Straight talking

The explanation was concise and easily understood it made my decision straightforward and simple

5 septembre 2025
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Réponse de Commercial Vehicle Direct

We're happy to hear that our clear explanation helped simplify your decision-making process. Thank you for sharing your positive experience with us!

Thankyou!
Jade

Noté 5 sur 5 étoiles

Very straight forward and good value…

Very straight forward and good value for money. Would highly recommend.

2 septembre 2025
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Réponse de Commercial Vehicle Direct

Hi Ian, thanks for the great review. We aim to make the process as straight forward as possible for our customers!

Connor

Noté 5 sur 5 étoiles

Great communication,

Great communication,
Very helpful.

5 septembre 2025
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Réponse de Commercial Vehicle Direct

We are so happy to hear that you found our communication helpful. Thank you for your positive feedback; we appreciate it.

Thankyou
Jade

Noté 5 sur 5 étoiles

The ease of everything

The ease of everything

29 août 2025
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Réponse de Commercial Vehicle Direct

Thankyou for your 5* Review, We are glad we have been able to make this process easy for you.

Many thanks
Jade

Noté 5 sur 5 étoiles

Speedy response to getting a quote and…

Speedy response to getting a quote and and very helpful and explaining everything very good

20 août 2025
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Réponse de Commercial Vehicle Direct

Hi Ian, thanks for the great review! We're glad you're pleased with the service, we always ensure we give our customers all information and explain things clearly to allow you to make an informed decision.

Connor

Noté 5 sur 5 étoiles

I today renewed my van insurance

I today renewed my van insurance. I dealt with Jessica Creed on the phone and she was lovely and super efficient. Renewing insurance is often quite stressful and Jessica made it easy.

2 septembre 2025
Avis spontané
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Réponse de Commercial Vehicle Direct

Hi Lesley, thanks for the 5* review - we will ensure this feedback is passed on to the agents manager so they receive the recognition for their great service!

Connor

Noté 5 sur 5 étoiles

Fast and easy done

Fast , simple done on the phone ! Second year with then I haven't made a claim so I cant comment on that side but on speed and defiantly for businesses that want quick and easy quotes and insurance top class

2 septembre 2025
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Réponse de Commercial Vehicle Direct

Hi Craig, thank you for the great review! We aim to make the process as easy as possible for our customers and pleased you are happy with the service!

Connor

Noté 5 sur 5 étoiles

Very helpful!

30 août 2025
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Réponse de Commercial Vehicle Direct

Hello Mike, thank you for the 5* review! We're glad you found our staff to be helpful in arranging your insurance policy.

Connor

Noté 5 sur 5 étoiles

Very helpful

Very helpful, insurance company

27 août 2025
Avis spontané
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Réponse de Commercial Vehicle Direct

Hi Simon, thank you for the 5* review. We're glad you found our staff to be helpful as this is one of our top priorities!

Connor

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