There were no issues with payment, the tracking number was provided straight away, and the item arrived perfectly on time, looking exactly as described. Unfortunately, that deadcat completely fai... Voir plus
Établissement
Changer d'établissementPriory Mill, Castle Road, B80 7AA Studley, England, GB
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Lisez les avis des autres
I've now ordered from CVP multiple times and without fail all of my equipment / orders were delivered on time without any damage or any items missing from boxes. I've also been finding myself making t... Voir plus
I all ways receive the order quickly. My only gripe is the web site search is becoming less usefully, this was always a big plus and why I like using CVP but now if I want to look for v lock battlies... Voir plus
I recently pre-ordered the new BenQ monitor for Mac which I have taken delivery of today. CVP were great from start to finish… their customer service is swift, efficient and friendly. Couldn’t be happ... Voir plus
À propos de l'entreprise
- Magasin de matériel de photographie
- Atelier de réparation d'appareils photo
- Magasin de photo
- Fournisseur d'équipement de cinéma
- Service de réparation de caméras vidéo
- Service de réparation de matériel vidéo
À propos de CVP.com - Studley
Écrit par l'entreprise
For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.
The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.
CVP Group offers creative consultation, sales advice, technical service provision and training.
- Secure payments worldwide
- Technical advice with CVP Care
- Award winning product repairs
- Free returns within 30 days
- Free UK delivery on orders over £100
- Free shipping on selected EU orders over €1,000
- Price match on most products
- Duty and VAT Free
You're in safe hands with CVP
Discover our Cameras
Discover our Lenses
Discover our Accessories
Discover our Audio
Discover our Used & Ex-Demo
Coordonnées de contact
Priory Mill, Castle Road, B80 7AA, Studley, England, Royaume-Uni
- +44 1527 854 222
4,8
Excellent
294 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Item arrived as described and at a good…
Item arrived as described and at a good price too! Excellent communication throughout.
22 septembre 2025
Great service - Web site easy to use.
Web site easy to use. Faulty product returns process very good and efficient. Service received was prompt and focused on resolving problem and providing a good service. Positive experience for me.
22 septembre 2025
I would definitely recomend this company
It is the first time I used this company to buy a product and I was very impressed. Communication was top notch right up until I received my item Delivery was next day via courier. Pricing was very competitive I felt like they want to give me a good deal which they did
I would recommend this company
24 septembre 2025
Good price and information
Good price and information. Correct handling order.
Objective information.
22 septembre 2025
got it to me overseas in a few days on…
got it to me overseas in a few days on a part completely sold out in the states. amazing team at CVP!
4 septembre 2025
Swift response. Excellent service
22 septembre 2025
I bought the Atomos Shinobi2
I bought the Atomos Shinobi2. Great service and quick delivery!
16 septembre 2025
Réponse de CVP.com - Studley
Dear Kosmodave,
Many thanks for buying your Rycote Softie from CVP and for taking the time to leave us a service review.
Its great to know that you received your order in good time as expected! We would love to hear your feedback on the 3 out of 5-star rating for this! Feel free to get in touch via orderprocessing@cvp.com.
Thanks again, we appreciate your business and feedback and look forward to you visiting us again.
Kind regards,
Melissa
Highly recommended retailer
They had exactly what I required, and got it to me quickly.... Absolutely perfect 👍 ...
24 août 2025
Well this isn’t entirely your fault but…
Well this isn’t entirely your fault but my £8 item shipped to the USA cost me a small fortune.
Not only was the shipping £30 I was also stung with a further $35 in import and taxes.
I tried calling CVP to be met by a super rude lady on the phone who didn’t seem to want to help me but instead talked down to me and wouldn’t let me speak. Basically fobbing me off saying it wasn’t her problem and I need to speak with dhl. As I mentioned it’s not entirely CVP fault with all the added taxes, import duty and tariffs… but the lady’s telephone manner has put me off shopping with you in the future She was just so rude.
An £8 part/item actually cost me $85. Crazy. Lesson learnt.
24 août 2025
Réponse de CVP.com - Studley
Dear Dan,
Many thanks for taking the time to leave us a service review.
Unfortunately, when shipping from the UK to the USA, import duties, tariffs, and taxes are set by US customs, and we don’t have any control over these additional costs. We completely understand how frustrating it must feel when an item ends up costing far more than expected once these charges are added.
We’re also sorry if the interaction with our team didn’t come across as supportive. Our colleague’s intention was to explain our processes and the limitations we face with customs charges, but we do take on board how important it is for this to be communicated with empathy as well as clarity.
Your feedback has been shared with our team so we can continue improving our service.
Thanks again, we appreciate your business and hope we’ll have the opportunity to restore your confidence in us in the future.
Kind regards,
Melissa
Web Customer Service Manager
Professional Service
I started using CVP after poor experience on certain online market places. There seems to be a number of counterfeit memory cards around. It is good to have a trusted supplier like CVP. Even though the cards I ordered weren’t in stock (I was aware of this at the point of purchase) the order was delivered quickly and the communication was great.
21 août 2025
A inexpensive UK source of decent…
A inexpensive UK source of decent quality focus / zoom rings of various sizes and other items of interest well packaged and posted quickly. The ring size quoted is the diameter it has to fit on. I would have preferred the ring to be thinner as the lens hood now doesn’t fit reversed for storage but for me that’s no great problem.
14 août 2025
I ordered
I ordered - you delivered what you said would, when you said you would - simple.
6 août 2025
Speedy delivery
The price was cheaper than if I bought it from black magic.com, I received it on the next day.
6 août 2025
brilliant order turnaround
brilliant order turnaround - ordered quite late, but nextday delivery, solid packaging.
4 août 2025
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