CyberPanel Avis 239

I recently purchased a CyberPanel license, but unfortunately, it hasn’t lived up to my expectations. I’ve encountered several bugs and issues that make it difficult to use the software.

Because of this, I would like to request a refund for my license purchase. But there has been no reply to several of my mails?!

I signed up for Cyberpanel's own managed wordpress hosting plan because the plans were cheap and the website is surprisingly fast. I didn't know it will be a whirlwind of events that will consume a lot of my time responding when I will be refunded my money back.

Pros
- Managed WP plan is cheaper than other sites.
- Managed WP plan is Discount upon purchase
- Support is quick to respond at most times and are willing to help

Cons
- The Managed WP plan is just a shared hosting plan which uses the Cyberpanel software. Your website is not managed by the website at all.
- They do not offer migrations and you have to help yourself to do it, without any easier ways to migrate your website on their cyberpanel software unless you raise a ticket and they act on it with corresponding fees. They were also not transparent with this.
- They were able to help me migrate my website when I raised a support ticket, but I did not see the website in the provided panel. Due to this reason, I cancelled my plan on October 21st because I am dissatisfied with how it's going, and I have requested a refund after I cancelled my plan.
- Support was nothing but these - (1) they wanted to migrate again the website for a fee and put the balance in a VPS plan which I did not sign up for, (2) they keep on giving me offers when I have already raised a ticket asking for a refund, and (3), they do not want to refund me by changing the date of my ticket from October 21 to 27, and referring to the FAQs which

The support / admin root user seems to be from Bangladesh based from the hidden entries when my Cyberpanel is loading. I suggest you keep away from their own website hosting if you're not used to using Cyberpanel software for your servers.

Don’t use this horrible software full of bugs and spams you to purchase their services pretty much everywhere you click, Wordpress won’t even install without a million errors, with other competitors panels works first try no issues.

dont know what happend to them , it was the best panel i am using it for year but in recent years cybersecurity become a main issue.

i think they are not working on this project anymore properly.

with new UI looks broken part by part attached somehow , some text even cant be seen properly in 13/14 inch laptop screen , maybe need microscope and every option i click asking to buy the extra plugin advertisement :/

dont know why cyberpanel quality is decreasing day day ? now you guys dont even approve the post in the group ? 😃

2020-2023 got the best support from this panel .

but now its getting out of hand.

maybe its time to move to another for change.

Very good support for my VPS.
The agent was very responsive.

Very bad experience with CyberPanel VPS hosting. First of all, I couldn't create any website on my panel until I contacted support and solved it within 2 days!
Another thing, I told them that I want to remove my payment method from my account because I don't want to pay for your services anymore, they said it has been sent to sales departement. The issue still not solved from 3 day.
I don't recommend this hosting at all.

Software is quite bad, if you upgrade, you have to fear that you can not login anymore.
When I upgraded to 2.4, the login broke and I had to give root-access to idian people who I do not know, only that I can login again!
Then the SSL creation broken and I am unable to create ssl certs for new pages I created in the panel.
Since the root rce incident happened, it looks like, not much has changed for the better. -_-

Panel istiyorum

Terrible experience, platform is borderline scam

As soon as I registered, I noticed there are no terms and conditions available on the platform: no clear information about user rights, obligations, or how personal data is managed. This alone should be a huge red flag for anyone.

But it gets even worse: there is absolutely no way to delete your personal data or your account. Once you enter your credit card (required just for “verification” and not even after making a purchase), you CANNOT remove it, not even if you haven’t bought anything. There is simply no option to delete your card from your profile, not even by contacting support.

Speaking of support: they NEVER reply to tickets; they simply close them without an answer, and emails asking for explanations are systematically ignored as well.

A site like this shouldn’t even be online: no transparency, no respect for privacy, no customer support. Once you register, you’re trapped, and your data—including your credit card—remains in their hands with no way to remove it.

I strongly advise against using this platform: terrible experience, awful management, and a service that’s borderline fraudulent.

Mr,Shoaib Sir giving me best solution and support. Thanks

I actually learned web server management through Cyberpanel and Open light speed. I have been using them for many years now, never had a major issue.

The only time I experienced a minor issue (couldn't reach the cyberpanel's URL), they were quick enough to respond and resolve the problem. They have a great community and actually provide a great support when asked.

From user experience perspective, Cyberpanel is a great tool with many options to help you manage your web server. They provide an extra layer of security tools from the dashboard that are hard to bit anywhere else in the free open source web management panels.

When I started using Cyberpanel, I only have used cpanel previously, and cyberpanel seemed like a much more user friendly option.

I need to point out that there is a small learning curve at the beginning, but this learning curve is present for every web management panel you will start using when you are a beginner.

Very Good , Fast , Light and Free Server Contol Panel Solution , i bought and i paid for All Addons
All Add-ons-cs_live_b.....
Good and Fast support , i tried their ticket support !
i think it is a very good choice for a free control panel !

Still a bit raw from all the drama the last two years but this weekend and today was a good experience. Assisted me with an SSL issue on a domain and helped me resolve 7 sites that just randomly went down with a 503 error. All up and running now.

My experience with CyberPanel Pro add-ons has been deeply disappointing. After purchasing the full add-on package for one year, I encountered multiple issues:

None of the advertised add-ons functioned properly
Customer support was unresponsive to my concerns
When I requested a refund, I received no reply
My billing history doesn't appear in my account dashboard
Support requested my VPS and CyberPanel credentials instead of properly troubleshooting
I'm still unable to use basic functionality like backups that was promised with the paid plan

I cannot recommend this service based on my experience. The lack of working features combined with poor customer support makes it impossible to justify the cost.

I have tried many panels that are free to use, but I like CyberPanel the best.

Bad costumer service. the panel is outdate and a lot of tools are broken. the add ons are cheap but half developed. Its a scam I tried my best to reason with them and thy still didn't what to offer a solution nether help me.
Ih you looking for a panel just get something else

I’m absolutely disgusted with CyberPanel and their shady, predatory business practices. If you’re thinking about buying their web hosting control panel, DON’T—unless you want to be scammed out of your money like I was. Let me break down the nightmare I’ve been through so you can avoid falling into their trap.

I purchased a CyberPanel license a few days ago, hoping for a reliable web hosting solution. Instead, I got a broken product riddled with issues: WordPress wouldn’t install properly, DNS management was a mess, and there were constant bugs that made the platform unusable. I spent hours trying to fix these problems, but nothing worked. Frustrated, I decided to request a refund—something they claim to offer with a 7-day refund period for one-time payment plans, as stated in their emails.

Here’s where the scam begins. When I contacted their support (Shoaib Khan Khattak), they refused to process my refund, claiming there’s a “no refund on discounted purchases” policy because I used a coupon code. EXCUSE ME?! This policy is NOWHERE on their website—I’ve checked every page, and there’s not a single mention of it! They LURE you in with coupon codes on their homepage, making you think you’re getting a deal, only to use that as an excuse to deny your refund when their product fails. This is straight-up deception, and it’s disgusting.

I emailed them multiple times, explaining that I’m not interested in their support or troubleshooting—I just want my money back. But Shoaib kept dodging my request, offering “support” instead of addressing the refund. I even sent them a screenshot of my receipt to verify my purchase, but they still refused to budge. They’re clearly stalling, hoping I’ll give up. Well, I won’t!

What makes this even worse is that their website has NO refund policy listed anywhere. They advertise a 7-day refund window in their emails, but then pull this hidden “no refund on discounted purchases” nonsense out of nowhere. This isn’t just bad customer service—it’s a deliberate scam to trap customers. They take your money, deliver a broken product, and then refuse to refund you by citing terms they never disclosed. How is this legal?!

I’ve had to escalate this to multiple authorities because CyberPanel is based in Escondido, CA. I’ve reported them to the California Department of Consumer Affairs (DCA) and the California Attorney General for their deceptive practices. I’ve also filed a report with the Federal Trade Commission (FTC) to ensure their scam gets on the radar of federal authorities. On top of that, I’m filing a chargeback with my credit card company and considering small claims court if I have to. I’m also reporting them to the Better Business Bureau (BBB) because this kind of predatory behavior needs to be stopped.

To anyone reading this: DO NOT BUY FROM CYBERPANEL. They’re a scam operation that will take your money and leave you with a broken product and no way to get a refund. Their coupon code trick is a trap to lock you in, and their lack of transparency is a clear sign they don’t care about their customers. Save yourself the headache and go with a reputable company instead. I wish I had seen a review like this before I made the mistake of trusting them.

CyberPanel, you should be ashamed of yourselves. I’ll keep fighting until I get my money back, and I’ll make sure everyone knows about your shady practices!

Had an urgent issue with my account being blocked and Shoaib Khan Khattak from CyberPanel support sorted it out quickly. He took immediate action and got everything back up and running without delay. Proper responsive and helpful — much appreciated.

Great web panel that are maintained and ongoing developed.

CyberPanel is emerging as one of the most interesting alternatives in the server control panel landscape. Based on OpenLiteSpeed, it offers an intuitive interface and advanced features, making it ideal for both personal site management and industry professionals.

Although it is a relatively young software, it already delivers excellent performance and efficient resource management. Some uncertainty in terms of reliability remains, but the development team is active, and there is clear room for improvement.

One of its strongest points is undoubtedly the support service: fast, competent, and effective. I have used it multiple times and have been very satisfied.

CyberPanel is a promising choice for those looking for a modern and high-performance panel, destined to improve even further over time.