CyberPanel Avis 239

2 years with cyberpanel,
i have using their cyberpanel with their 1click backup service,
its working all good, and their support team is really good at it.

CyberPanel tech team is highly active and having strong knowledge about server. They have provide technical support and guidance for start with cyber panel.

واجهت مؤخراً أزمة أمنية معقدة جداً وحرجة على سيرفري، شملت هجمات برمجيات خبيثة، أعطال في الـ DNS، وتوقف كامل لإمكانية الدخول للسيرفر. تدخل فريق دعم CyberPanel وتعامل مع الموقف باحترافية وعبقرية مطلقة.

لم يكتفِ الفريق بحل المشكلة بشكل سطحي، بل قاموا بإجراء فحص أمني عميق لـ 27 موقعاً مستضافاً، وأعادوا بناء جدار الحماية بالكامل، وقاموا بتغيير وتشفير كلمات مرور جميع قواعد البيانات دون أي توقف للمواقع (Zero-downtime)، بل وقاموا بتجهيز بيئة اتصال آمنة ومقيدة (Jailed SSH) لعملائي.

تواصلهم معي كان في قمة الشفافية، حيث رافقوني خطوة بخطوة بشروحات تقنية واضحة أعطتني شعوراً بالطمأنينة التامة. لقد نجحوا فعلياً في تحويل كابوس تقني إلى بيئة سيرفر آمنة، مستقرة، ومحصنة 100%.

إذا كنت تبحث عن لوحة تحكم يقف خلفها فريق من خبراء إدارة السيرفرات الحقيقيين (نخبة الدعم الفني)، فأنصحك بشدة بـ CyberPanel. شكراً جزيلاً لكل فرد في فريق الدعم على تفانيهم ومجهودهم الاستثنائي. تقييم 5 نجوم بجدارة واستحقاق!

I recently faced a severe and highly complex security incident on my server, including a sophisticated malware attack, DNS failures, and a complete server lockout. The CyberPanel support team stepped in and handled the situation with absolute brilliance.

They didn't just apply a quick surface-level fix; they conducted a deep malware sweep across 27 hosted websites, completely restructured my server's firewall (integrating it flawlessly with Hetzner Cloud), implemented a zero-downtime database password rotation for all sites, and even set up a highly secure Jailed SSH environment for my clients.

Their communication was incredibly transparent, guiding me step-by-step with clear technical explanations that gave me total peace of mind. They literally turned a nightmare scenario into a rock-solid, fully secured server environment.

If you are looking for a powerful control panel backed by a team of true, elite-level server administration experts, CyberPanel is the absolute best choice. Massive thanks to the entire support team for their dedication and outstanding effort. 5/5 stars, highly recommended!

Well done panel for website and support incredible, they really help you and fast. I am very happy to use this panel software for my website

I am using cyberpanel almost 3-4 Years, Yeah You can get other panel also but most important is how long you will be with them and long lasting with panel is depend on performance, flexibility and main is support. Yeah panel is really good in performan and flexibility but support is outstanding so whenever you are in trouble like configuration, issue, virus, oh my god there support team really make me happy.. So I really recommend cyberpanel..

Fantastic support team. Answer my questions promptly and the support was top-notch. Professional & courteous. Happy customer!

I had a great experience with CyberPanel support. They quickly identified a critical issue where my server was restarting every few minutes due to a faulty cron job.

The team fixed it promptly, removed the unnecessary process, and ensured my website is now stable and running smoothly.

Their support was fast, clear, and very professional. Highly recommended for anyone looking for reliable host

Migrated from a costly server host to their new hosting in USA and they moved my sites for free, fixed bugs and issues, and were a great help. Considering it is a free panel and 1/3 the price of former server, with stronger RAM and CPU even, and has support, 24-7 support, it is a great good deal. The support team does their very best.

Additionally, when there's a hiccup to their new server system backups, they are instantly open about it and do their best to resolve it ASAP. I appreciate honesty in service and professionalism over the odd hiccup.

Given the low fair pricing and the extraordinarily good support, I can 100% highly recommend them.

Amazing service, especially from Usman, the server my VM was on had an NVMe failure, which was a bit of a headache for me, but Usman spent a lot of time to get me back up and running, all while giving me options that best suited my situation, along with complete data recovery and keeping me well informed all the while! Amazing, I am thoroughly impressed and would recommend their service to anyone.

Very good support. Fast, efficient and informative.
Had some challenges when the Nvme disk on the Virtual Server went down. But I got a new server up the same day and got good help with opening ports and checking if I had set up the cyberpanel correctly. There are still a few challenges left after the crash, but I expect that will be resolved during the evening.

Well explained what had happened when something went wrong and good help with getting a new server up, with relatively little response time to get an answer.

Very fast and cost effective servers, customer support was 1/5 a while ago but they have taken a big step and the support that you are getting now is 5/5

Excellent and timely customer support - beyond my expectations. Clear instructions on solving any issue.

I had an excellent experience with CyberPanel support. Their response time was incredibly fast, and they resolved all of my issues smoothly and professionally. Every problem I faced was handled with care and clear guidance, which made the whole process stress-free.

What impressed me the most was their dedication and willingness to help without any hesitation. It truly shows how much they value their users.

I’ve also subscribed to the All Addons lifetime package, and I’m very happy with both the product and the support team behind it.

Highly recommended for anyone looking for reliable hosting control panel support!

I had a great experience with the CyberPanel support team. They are super responsive (on average, it took less than 30 minutes to get a reply via email, which is really fast for that channel), and the messages I received were thoughtful and genuinely helpful. It was obvious that whoever was on the other end really wanted to help and move things forward.
Also tested their free tools - fast, helpful and practical!

I migrated a Drupal website from cPanel shared hosting to a CyberPanel VPS (CP 5 plan) in March 2026. The site serves a community of blind and low-vision Muslims who depend on it daily for prayer times and Quran access.

What CyberPanel does well:

The support team is genuinely responsive and technically competent. When I reported that my server was provisioned with 15 GB of RAM instead of the contracted 32 GB, the team identified the root cause (Proxmox memory ballooning misconfiguration), fixed it within hours, and provided a detailed technical explanation. They also granted me Proxmox API access with a dedicated monitoring token so I could verify the fix independently from the terminal. This was especially important because I use a screen reader and the Proxmox web interface is not accessible. They handled this accommodation without hesitation.

The day-of support for urgent issues is where CyberPanel truly shines. Fast responses, clear communication, and they own their mistakes when they make them.

Where there is room for improvement:

The migration itself had several issues that required significant post-cutover work on my end: broken file paths across 8 configuration files, a MySQL credential mismatch between settings.py and the .env file that caused intermittent login failures, and SSH left on the default port with no hardening. These are infrastructure items that should have been caught during a managed migration.

The RAM provisioning error also went undetected until it caused an 11-hour outage. The Proxmox host disk was full from old migration files that were never cleaned up, which compounded the issue. By that point I had already decommissioned my previous hosting provider, so I had no fallback.

Some non-support items have been slow to resolve: a PTR record request took nearly two weeks, and server monitoring pricing took multiple escalations across two tickets before I received an answer.

Who is CyberPanel good for?

If you are technically comfortable and can handle your own application management (Drupal, WordPress, etc.), CyberPanel gives you a lot of server for the price. The CP 5 plan with 8 cores, 32 GB RAM, and 360 GB NVMe is excellent value. The lifetime add-ons package (SSL V2, Backup V2, Rspamd, File Manager) is a good deal. And the support team, when engaged on a specific issue, is responsive and capable.

Just be prepared to verify your server resources independently after migration, and build your own monitoring if you want peace of mind.

Though it required a learning curve at the begining, the support made sure I had all the info and help needed to get all my operation up and running. and they are fast as well!

Great support experience they are really quick and on top of things!

Once again I have experienced a superior support, great knowledge and fast, reliable help.

The panel works fine and does what it claims. The customer service staff are friendly and knowledgeable. My request took some time to get a response, but it was an unusual problem and had nothing to do with performance of the panel. (It was a billing issue)

My only real complaint is the panel feels very outdated due to its UI and UX. It desperately needs an update and a rethinking about how to present options and changes to the user to more modern standards.

Fast support and all my issues resolved one by one. Definitely 5 star support received today on top of second to none VPS infrastructure.