CyberPanel Avis 239

I was not knowing they are providing good support via email. They fixed my 3 issues without any charges, all issues were technical, guided so well so that i can do by myself next time.

I have been using CyberPanel for several years. Here is an honest Op of my experience:

The Good
CyberPanel by far is the most powerful Open Source platform on the market. Docker built in, SMTP built in, Cloudflare, integrated with Redis and Litespeed. The only expense is for advanced plugin features that make your life easier, which also monetizes / allows them to provide support. Year on end the product continues to improve.

The Friction
Bootstrapping an ambitious Open Source project with limited team and resources. Over the years support has been hit and miss. Sometimes frustrating ( I was on the brink of quitting). Without strong support, if you are not competant in SSH, in the past this would absolutely frustrate anyone enough to have a negative sentiment towards CyberPanel. This said Usman & Shoaib over the years, when they could get to my ticket, they always have done there best to resolve the problem.

The Roadmap and How they are Improving:
Personally, Ive noticed major improvements to UI/UX on CyberPanel. There still quirks as per normal.Yet they have figured how to monetize additional services, like ai scanners, backups, etc. With the addtional revenue streams, THE SUPPORT has drastically improved. They upgraded the support & ticketing portal recently and I can tell you support is 100x better today then when I started using CyberPanel in Cloud Console. I am writing this review today, because I submitted 2 tickets yesterday, revolving around n8n, docker, containers and technical issues. Both tickets were resolved in under an hour, with notations, commments, what was fixed and how I can self service the problem in the futures. 'BLEW MY MIND!' CyberPanel is getting better at this, Keep up the Good Work!

Didn't work on my system. It's NOT FREE. I asked for a refund on the next day of purchase and they never paid.
Worse, this year they charged me again without authorization.
No one answers their emails or billing questions.
The billing is done by a company in the middle east. Shady.

Muito bom, precisei migrar um site grande eles fizeram o serviço por mim

Great Support by Ayesha. Very happy with the support.

Buggy product. Non-existent support. Impossible to get a refund with "money back guarantee." I had to initiate a credit card charge back. Recently started re-sending spam with non-functioning unsubscribe link. These guys should be banned from web-hosting.

Great Many Thanks for Free VPN Service.It is Very Good.

The support is amazing—lots of effort and dedication in the service.

They make an excellent webserver panel. Not as extensive as Plesk, but it has everything you need and a lot cheaper. I recommend.

the software broken too much bug, support livechat/ email, ticketing Very bad experience, Total garbage and a waste of time.
contact to refund but no respon for 3 days this platform like scam

I don't recommend this software at all.

I have tried contacting them through their chat, through ticket system, through discord, through facebook, I only get ignored, not answered and Facebook comments removed. I am happy to add all screenshots here.
Their unsubscribe button on the mail takes to a broken page, so it is not possible.

Everything alright. Now their support is faster than previous time.

I recently migrated all my websites to a new CyberPanel server, and the support team was incredible.

They helped me with:
- Server login issues
- Session logout problems
- Full website migration
- Disk usage display fix
- Email port verification

Every issue was resolved quickly and professionally. The team was patient, knowledgeable, and went above and beyond to make sure everything worked perfectly.

If you're looking for reliable hosting with great support, CyberPanel is the way to go.

Thank you to the CyberPanel Cloud Support team!

I want to appreciate the support offered to me by the Cyberpanel team. When I was migrating my VPS server, Cyberpanel offered me a temporary server and moved all my sites, emails and data to the temporary server and back the to the new permanent server without losing any information or data. Also, they help me to solve other problems and offered guidance on how to secure my sites. Thanks a million.

Great customer support !

The best support is at the beginning when you purchase a service, but after a certain period you don't receive a response.

Amazing Panel, very fast and reliable support, fast, secure and reliable vps servers. Thank you very much.

I have been using WHM/cPanel for a very long time and the exorbitant fees made me look for alternatives. I was on the lookout for OpenLiteSpeed compatiblity and found CyberPanel. I just wanted something that allows basic tweaks seamless and rely on SSH only on complex configurations. CyberPanel gives exactly that. I am using version 2.4.4 and yes, there are minor bugs here and there, but nothing you can't fix yourself if you do understand how it works. If you don't, just fire up a ticket and the admins will be more than happy to assist. This is where CyberPanel really shines. The support is insanely fast. Sure, they're heavily relying on AI for responses, but there's real human on the other side. 95% of the responses are accurate and if you're afraid to do the tweaks yourself, they can even do them for you, so the accuracy of it doesn't really matter. Typically they reply within 5 - 10 minutes which makes it feel like its a live chat rather than ticket system. I know one thing for sure, I'm definitely staying here now. I bought the license without having to think much. If you want a working webserver that doesn't burn a hole in your pocket and still get world class support, you're at the right place!

Total garbage and a waste of time. Ran for a while, then went totally bonkers on the first SSL renewal, corrupting the PEM, and corrupting Django. The paid backup service doesn't work, the firewall setup is a mess, and more. Not compatible with Ubuntu 24. Avoid this panel at all costs.