Terminated the agreement with the Rickmansworth franchise a few weeks ago. The cleaning aspects were okay but they never took the full 2hrs booked. Real problem was the lack of care around security. O... Voir plus
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Lisez les avis des autres
Recently hired for an end of tenancy clean and must say they were brilliant. There were one or two spots found on the checkout report that had been missed, but they returned immediately to rectify, so... Voir plus
Took my card details to take payment for my first clean. Booked in for arrival between 9-11 nobody showed up, nobody answering phones. I received a lazy text message saying they made a mistake all hum... Voir plus
L'entreprise a répondu
After 2 hours Natalia and her Polish team left my property sparkling?, spotless ? I don't know how to adequately describe the difference she and her team made. Congratulations to Daily Poppins. Incre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Home Cleaning Specialists All franchises independently owned and operated
Coordonnées de contact
Royaume-Uni
- dailypoppins.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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A brilliant service from Daily Poppins Stamford
The cleaning teams are incredibly professional and leave our home immaculate. They go above and beyond! We wouldn't hesitate to recommend them to anyone.

Réponse de Dailypoppins
The teams are very professional do…
The teams are very professional and do a thorough job. The house always looks sparkling after they have been. I thoroughly recommend this company.
Mrs B

Réponse de Dailypoppins
Very efficient
Very efficient and reliable cleaners.
They do a pretty through clean although could be better

Réponse de Dailypoppins
The team are always very thorough
The team are always very thorough. They do a great job very professionally.

Réponse de Dailypoppins
Good reliable friendly cleaning service
Good reliable cleaners. Always friendly and do a good job.

Réponse de Dailypoppins
Always great service and the ladies are…
Always great service and the ladies are courteous and mindful if you are home. Would recommend every time.

Réponse de Dailypoppins
High quality cleaning service
High quality cleaning service, my place looks brand new and clean after a visit by these very professional staff. I highly recommend this company. This was the Peterborough branch.

Réponse de Dailypoppins
Had a one off clean and can highly…
Had a one off clean and can highly recommend Daily Poppins.
Daily popping Newbury
I have been using daily Poppins Newbury for a few months now , great service as always. Prompt response around any queries and flexible around changes in timing if needed

Réponse de Dailypoppins
Fantastic job
I arranged for their cleaning services, everything was explained and any questions were answered. They were on time and did everything as agreed and done a fantastic job. I will a range further visits.
The people were friendly & chatty and would recommend them.
Excellent cleaning service
Excellent cleaning service, form Woking branch easy to organise and the cleaning was very thorough. Strongly recommend them.
Amazing
Responsive, professional and provided a great service. I will be using them again! Thank you, Woking branch
Awful cleaning, damaged property
Re: Basingstoke Branch - The cleaners poorly cleaned the items I gave them to clean, and proceeded to clean other items I told them not to. They also damaged my freshly painted walls and baluster. I asked for a refund but no responsibility was taken, in conclusion I was rudely denied any money, discount or reparatory cleaning service.

Réponse de Dailypoppins
Used my private driveway to do a…
Used my private driveway to do a three-point turn, instead of driving 10-seconds up the road where there’s a turning circle. This company is working frequently on my road so well aware of the turning circle merely seconds away.
The clearly don’t respect a person’s private property so I wouldn’t trust them to clean my house.
Ripped off
Extortionate amount of money for a basic service from the Stamford team. We asked, were quoted and paid for a thorough/deep clean of our key living spaces and essentially received a basic surface clean of the most obvious areas. Quoted for and expected a 220 minutes clean and 3 cleaners were here for 77 minutes. Key and obvious parts were missed in rooms despite the fact I insisted these rooms were the priority at the start. No effort or pride taken in the clean or work and only refunded £40. If it was my company I would have either come out and seen the job or sent them back. We still had to pay £108 which is ridiculous considering are previous cleaner charged us £30 for the same work and did a considerably better job. Stay well clear!

Réponse de Dailypoppins
Absolutely appalled by the service of…
Absolutely appalled by the service of Daily Poppins Stamford. Booked a one off blitz clean of my house - quoted £148 for 220 mins. I put in an email I assumed this was more than one person for this amount of time at that price and I was not corrected about this. So when 3 people turned up and cleaned for just over an hour I was horrified! I was told the time is divided by 3!!! Nearly £50 an hour completely outrageous when I had paid my previous cleaner £15 an hour and she was marvelous. If I had known that in advance I would have not gone anywhere near as firstly that is extortionate and secondly there is no way a house can be thoroughly cleaned in that amount of time. When I complained I was told it wasn’t possible to do a thorough clean in that time - then why on earth quote for it!! And on the invoice they wrote ‘thorough clean’ it was barely a surface clean. They did offer a partial refund however I still paid 3 times what I would have done for my previous cleaner.
Response to reply:
Have gone back through all emails and you did not in any email explain what the costs included so this is a lie in your reply. I said clearly the costs must be for more than 1 person and you did not say that was incorrect. I said I wanted a full ‘blitz’ of the house this was not done in any room let alone of the house. The rooms that were requested to be priority also not thoroughly cleaned. When the 3 people turned up we expected all of them to be there for the 220 minutes based on the price - I had actually expected 2 people for the 220 minutes so thought 3 was even better service……until they all left an hour and a bit later.
I would have expected a much larger refund and/or an offer to come back and complete the job.

Réponse de Dailypoppins
Oxford Franchise
Oxford Franchise. The team did an excellent job! very friendly and they stayed overtime to ensure the main requested areas were completed. Will definitely book again.
We have used Daily Poppins Oxford for…
We have used Daily Poppins Oxford for number of years and never had an issue. Really good communication and cleaning standard.
Underwhelming clean, no refunds
Oxford Franchise. Paid for two visits, the quality of the clean on the first visit was underwhelming. Asked for my money back for the second visit and was refused. They didn't turn up for a second visit.
I contacted ag___.fu____ at dailypoppins.com on 05/06/23 at 08:41 and 07/06/23 at 22:04, with no response after two weeks.
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