Darkroom Chocolate Avis 

546
•
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Delicious chocolates as usual. I've been wanting to order more of their hot chocolate since July but the weather was too hot to send out chocolates. Fortunately by the end of August it was cool enou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This was gift but I was able to share a bit! Great presentation simple but elegant and thoughtful design, beautiful details. Amazing flavour and high quality chocolate. Good tasting notes. Will... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Found this chocolate in the Tacons, a great little farm shop in Rollesby whilst on a short holiday. Being a dark chocolate fan I was instantly drawn to them. 2 ingredients is just amazing but marry... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to use website and order from. Products well described and factual. Order promptly despatched quickly. Informed at every stage. Not my first purchase from Darkroom Chocolate but will miss the o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Artisan chocolatier
  2. Café servant des chocolats chauds
  3. Chocolatier
  4. Usine de chocolat

Écrit par l'entreprise

We're a couple of ex-bakers who now make the purest dark chocolate from just organic cacao & sugar. We put our hearts and souls into making delicious things and smashing it on service. But ... if we've dropped the ball in any way, please get in touch to give us a chance to make it right first, before leaving a review. (We're not perfect, but it doesn't stop us trying to be...). Love, Mike & Nat xxx


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

546 avis

5 étoiles
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5,0

Tous les avis

(546)

101 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

CHOCOLATE!!

Was nervous at trying the chocolate at first as I'm new to plant based/vegan chocolate, but honestly the chocolate and taste is incredible.

Especially the Grenada bar which is my favourite, I think I'm a huge fan as who doesn't like chocolate.

Was recommended by an amazing person so I knew I could trust what they had to say.

Order arrived quickly and sufficiently, great packaging.

All round great family business to order from

Definitely prefer this chocolate to alot of other chocolate, so will definitely be returning.

Thank you 🙏🏻♥️

3 décembre 2024
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Réponse de Darkroom Chocolate

What an amazing review, thanks so much Thomas! We owe your "amazing person" a thank you! (Although our chocolate contains no animal products we were nervous about labelling it "vegan chocolate" as that means we might be lumped in with lots of the (disappointing) oat milk bars on the market). Anyway, appreciate you giving us a try and sharing the love on here! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Delivered quickly

Delivered quickly. Buy with confidence.

2 décembre 2024
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Réponse de Darkroom Chocolate

Nice, thanks!! Appreciate the review! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

efficient ,on time

efficient ,on time, mailing. tasty chocolate

27 novembre 2024
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Réponse de Darkroom Chocolate

thanks so much Susannah! Glad you enjoyed and thanks for the review! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Arrived quickly

Arrived quickly, very well and safely packaged, so all bars arrived in one piece with nice personalised note. This is the most delicious chocolate, I especially love the unexpectedly smooth and mellow 80% bars and hot chocolate flakes.

25 novembre 2024
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Réponse de Darkroom Chocolate

Amazing thanks Albert! So glad you enjoyed the 80s and the Hot Chocolate! A big thank you for taking time to review us by the way, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

A truely delicious chocolate which our…

A truely delicious chocolate which our customers can not get enough of. Superb customer service and prompt delivery.

8 novembre 2024
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Réponse de Darkroom Chocolate

It's a pleasure to supply you, we really appreciate your long-time support for our approach to food (whether it's organic sourdough, or more recently chocolate!) Big love, Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

No nasties

No nasties, just tasty wholesome chocolate.

21 octobre 2024
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Réponse de Darkroom Chocolate

Great thank you Paula! We're so glad you enjoyed (and like our approach to making chocolate!). Big thanks for the review, we're very grateful for you taking the time, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Delicious as always!

Fantastic chocolate

14 octobre 2024
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Réponse de Darkroom Chocolate

Says it all Marine!! Big thanks again, we appreciate the support for what we're trying to achieve at Darkroom, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Lovely chocolates

Lovely chocolates, great packaging which made a lovely gift. Will order more soon for me this time!

11 octobre 2024
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Réponse de Darkroom Chocolate

Thanks for sending our chocolate as a gift Tricia! Time to start dropping those hints for Christmas! 🤣 Appreciate the review too, it helps newcomers have faith to order from such a small company, lots of love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Great service

Great service - speedy delivery. The chocolate was well packaged and there was a cheery personal note inside too!

8 octobre 2024
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Réponse de Darkroom Chocolate

Thanks Miranda! 🙏 Nice to hear the personalised touch was appreciated! Love Mike and Nat xx ❤️😍

Noté 5 sur 5 étoiles

Amazing Chocolate

Packaged well, arrived quickly and WOW! amazing chocolate. This is the best chocolate that my family has tried. Would definitely recommend to someone who appreciates really good quality chocolate. Well done Darkroom.

30 septembre 2024
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Réponse de Darkroom Chocolate

Thanks so much Clare! Big thanks for the order, and for the lovely review, and hope you come and see us in our North Walsham shop when we (finally!) open that side of things! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Your chocolate is just soooo amazing!

Your chocolate is just soooo amazing! Shelley has been working so hard recently that the mega-chocolate pack is the perfect thank you and celebration of her hard work and it came soooo swiftly as well! I had barely closed the website than the postie was knocking on the door! Thank you Mike & Natalie as always for such a wonderful treat!

26 septembre 2024
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Réponse de Darkroom Chocolate

You're so welcome Robert! Shelley is a lucky lady! Big thanks for the order, and for the review, lovely to stay in touch! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Excellent service and delicious chocolate…

Excellent service and delicious chocolate. We look forward to ordering more in the future.

26 septembre 2024
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Réponse de Darkroom Chocolate

Thank you so much Patricia! Glad we hit the spot for you, and look forward to welcoming you back for more! Love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

The chocolate is delicious

The chocolate is delicious. The order was received, packed and dispatched without delay.
The hand written thank you was a nice touch :)
I used to buy from The Little Welsh Chocolate Company but it sadly closed a few years ago now and I was dispairing of finding a replacement chocolate source.
So thanks for being there!

25 septembre 2024
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Réponse de Darkroom Chocolate

Thanks so much Gillian, you are so welcome! Glad you enjoyed your Full Spectrum collection and you have a new source for your chocolate (made by a Welshman in Norfolk, weirdly!). Big thanks for taking the time to drop us the review, love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

Just the best chocolate

I've just placed another order because it is such a fabulous product. Each has a very different and specific flavour profile. I prefer the fruitier end of the spectrum. Not all chocolate tastes the same. Fast order and delivery. The best dark chocolate I've had.

27 août 2024
Avis spontané
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Réponse de Darkroom Chocolate

That's amazing Amanda, thank you for appreciating the time and love that goes into our bars! You obviously "get" what we're trying to bring to chocolate, namely, the natural fruit flavour of cacao. (We also prefer the fruitier end of the spectrum, but those bars are taking a little longer for people to take the leap and try compared to the classic profiles!) Appreciate you taking the time to give us a pat on the back, it's very, very much appreciated, love Mike and Nat xx 😍🙏

Noté 5 sur 5 étoiles

Amazing chocolate

Amazing chocolate, great service and communication.
Thank you very much, we are truly delighted 🤩

20 août 2024
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Réponse de Darkroom Chocolate

Thanks so much Alex we really appreciate your patience while we have been moving premises 🙏🙏 So glad the wait was worth it! Love Mike and Nat xx ❤️

Noté 5 sur 5 étoiles

The best dark chocolate!🥰

This is the best dark chocolate I’ve found! I’ve been trying to wean myself off milk chocolate but I couldn’t find a really good dark chocolate that wasn’t bitter. Well I’ve found more than one now at Darkroom Chocolate. I’ve tried the Honduras, the Sierra Leone and the Peru so far and I love them all. The only problem is I’m finding it difficult to limit myself to 3 squares a day! I would definitely recommend trying this chocolate. It’s amazing! The chocolate arrived really quickly and the hand written note was a lovely personal touch. Thank you! ☺️

16 juillet 2024
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Réponse de Darkroom Chocolate

Amazing Janine thanks!! And it's extra special that you've found a dark chocolate too convert you! (We'd love to know which origin you think we should be recommending to other customers looking to "convert" from milk chocolate - please let us know your favourite when you've tried them all!). Big thanks again for the order and for taking the time to let us know you liked the chocolate, love Mike and Nat xx 😍

Noté 4 sur 5 étoiles

Top quality dark chocolate

The chocolate is first-class and arrived quickly.
The Shop app required to track delivery, is awful. It takes loads of your data and gives it to who knows. It also gave me misleading information; first saying it had been delivered hours ago, and then not notifying of the actual delivery next day.

15 juillet 2024
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Réponse de Darkroom Chocolate

Hi David, big big thanks for the order! So glad you enjoyed your chocolate and thanks for taking the time to let us know the constructive feedback on your shop app experience. (The app is run by Shopify as an alternative to PayPal, so you can check out quickly on any website run by Shopify without entering all your information every time). We'll definitely look into the delivery notifications settings to see if it's a DHL issue or a Shopify issue as that's the first issue we've had with it in 4 years so leave it with us to investigate. Thanks again for letting us know how we could improve, we really appreciate it! Love Mike and Nat xx 😍

Noté 5 sur 5 étoiles

They clearly love what they do, and so do we!

This chocolate is incredible. I don’t really know what else to say - it’s just absolutely delicious.

Ever since waking up to the evils of UPF food, we tried loads of different bean-to-bar chocolate. This one wins hands-down.

Sadly, I’m not a connoisseur that can talk you through the various tasting notes, or any of that. What I can tell you is that it’s rich, smooth and makes us very happy.

The artwork on the bars is so cool too - a feast for all the senses!

Delivery is so fast, and the hand-written messages add a personal touch that makes you want to keep supporting this amazing business. They clearly love what they do, and so do we!

15 juillet 2024
Avis spontané
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Réponse de Darkroom Chocolate

Thank you so much Peter; it's lovely when our passion brings others pleasure! 🙏 And thank you for valuing our natural approach to chocolate making - nature has all the best flavours! Appreciate you taking time to drop us the review too, it really helps us spread the word and keep converting more people to real chocolate! Love Mike and Nat xx 🙏😍

Noté 5 sur 5 étoiles

Great service

Lovely gifts and lovely service.

28 juin 2024
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Réponse de Darkroom Chocolate

Lovely review!! Thanks Alice!! 🙏🙏 Love Mike and Nat xx ❤️

Noté 5 sur 5 étoiles

Great service

Great service, great chocolate! Well presented & packaged.

5 juillet 2024
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Réponse de Darkroom Chocolate

Thanks so much Karen!!! We appreciate the order and you taking the time to drop us the review! 🙏 Love Mike and Nat xx 😍

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