davostackle.com.au Avis 

Do not shop here.Terrible online shopping experience. Refused to cancel order despite several requests and product not being shipped yet. Unhelpful support that is only available on Tuesday between 8am-4pm. Order arrived while I was away because it took weeks to deliver. Worst refund policy : store credit -10% restocking fee only, daylight robbery.

DO NOT BUY FROM HERE IF YOU WANT TO RECEIVE YOUR ITEMS ON TIME

Before buying from this seller, have a close look at their delivery/shipping page which basically says "you'll get it when you get it".
I ordered snorkel and flippers from here to give as a bday gift, leaving several weeks for delivery. My purchase went to 'processing' phase immediately (meaning I could not cancel the order). After receiving no updates for 2 weeks, I contacted Davos Tackle only to be directed to the vague shipping info on their website.
It was only when I got PayPal involved to request a refund for products not received that my shipment was finally sent.
DO NOT SHOP HERE.

So many issues;

1. It took two weeks before it even left their warehouse.

2. Rod tip broken, over a week later still no help from their support about this. They ignored emails for days and now left at ‘looking into it’ and ‘forwarded to management’ without further word.

3. The reel is not the one pictured on their ads, emails and website! It’s a totally different reel to that pictured. Wish i could upload pictures here but basically they sent the single-speed-penn-fathomII reel but ALL their promotional material, emails and website listing clearly shows the newer DUAL-speed-penn-fathomII reel and all its features.

4. Their promotions offer it as a combo with line, but the line they give you doesn't even fill the spool half way, what a joke and very misleading. Obviously you would assume the line in the combo would be enough to use the combo.

5. Their lack of response at support is atrocious - they also claim to have 'not received any emails' when questions why i was ignored for 5 days. Total rubbish.

Horrible experience with them :( so unfortunate, I really thought they were okay.

DON'T BUY FROM THEM!

Would not give any stars if possible. Ordered a rod and reel online. Items slow to arrive and when opened were damaged, reel and rod had chips out of them and rod had bent runner. Damaged pre packaging. Very difficult to contact customer service and when did told they would reimburse postage once goods sent back. I was sceptical but had no choice. Returned goods only to be told they would not reimburse postage so I am out of pocket $55, a quarter of the cost of the items!! Would definitely avoid this company. Some items available at the same price or cheaper at more reputable sellers.