Daw's Clothing Company Ltd Avis 

229
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered uniform on 22nd July. After 6 ignored emails got a dispatch date of 30th August. It is now 8th September, my autisitic son has had to start school without uniform as nothing has been delivere... Voir plus

Noté 4 sur 5 étoiles

We were treated with courtesy. The staff member who served us was helpful and discrete with his advice. The specific sizes require arrived within the expected time frame and we were very happy with t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Such great customer service. Chris was amazing. We went for school uniform and he let the children try on different sizes and was very patient and knowledgable about what was required. Allowed us to e... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

This order of a PE shirt took 1 month to arrive. Previous orders have been relatively quick, not sure what happened on this occasion but it was needed sooner than arrived. Quality of the shirt... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Smart and casual menswear, formal suit hire, wholesale printed & embroidered workwear, and secondary schoolwear. An employee-owned company with real focus on improving our customer service and quality of products offered. Now incorporating the School Threads range of primary school uniform.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(229)

1 avis reçu au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

We were treated with courtesy

We were treated with courtesy. The staff member who served us was helpful and discrete with his advice. The specific sizes require arrived within the expected time frame and we were very happy with the quality and style of my son’s wedding suit. We would definitely return for future purchases. This company provides excellent value for money with a touch of good old- fashioned customer service.

18 mars 2024
Logo de Daw's Clothing Company Ltd

Réponse de Daw's Clothing Company Ltd

Thanks very much for the review Hilary, very kind words. We'll aim for that fifth star next time you visit us!

Noté 5 sur 5 étoiles

Daws Experience

I dealt with the Affinity Shop and also online and the help and advice by the gentleman store manager at Affinity was excellent, professional service provided with both top customer service and product advice and knowledge.
Very much appreciated, and will use again definetly.

25 mars 2024
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Réponse de Daw's Clothing Company Ltd

Thanks for the review David, glad we could help and that your experience was a good one. Look forward to seeing you again

Noté 2 sur 5 étoiles

Staff were rude and unhelpful

Staff were rude and unhelpful

14 mars 2024
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Réponse de Daw's Clothing Company Ltd

Thank you for the review Lucy - I'd love to hear more about this, as this isn't the kind of service we pride ourselves on. Please do get in touch with me (Chris) on the store number 01237 472283

Noté 2 sur 5 étoiles

Delivery took 4 weeks and was not…

Delivery took 4 weeks and was not contacted to let me know that there was no stock. It was only because I rang to find out where my item was that I found out.

14 mars 2024
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Réponse de Daw's Clothing Company Ltd

Thanks for your review Louise, we take all feedback seriously, good and bad. Whilst we did experience some delays on stock during your order, we could definitely have done better on communication to you - sincere apologies. Hopefully we can do better next time.

Noté 5 sur 5 étoiles

I went In for a wedding suit for my own…

I went In for a wedding suit for my own wedding recently, had a great experience choosing the suit and really helpful staff. Went really smoothly and the suit was fantastic, got measured up and ordered on same day. Recommended 👍

28 février 2024
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Réponse de Daw's Clothing Company Ltd

Thanks very much for your review Sam, it was an absolute pleasure

Noté 5 sur 5 étoiles

Daw’s did not have what I was looking…

Daw’s did not have what I was looking for but with in a few days they were able to ring me to say that they were in 👌
They were so helpful

2 février 2024
Logo de Daw's Clothing Company Ltd

Réponse de Daw's Clothing Company Ltd

Thanks for your review David, really glad we could help

Noté 5 sur 5 étoiles

Quality clothing

Quality clothing - good experience - slightly slow from purchase to collection ready.

29 janvier 2024
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Réponse de Daw's Clothing Company Ltd

Thanks very much for your review Lauren - we did unfortunately experience some supply delays during and after the festive season, sincere apologies for any inconvenience caused

Noté 5 sur 5 étoiles

I needed 2 black dress shirts with…

I needed 2 black dress shirts with double cuff for my daughters wedding, didn't have them in stock so the gentleman said I'm sure I can get them. Ordered them Saturday afternoon had an email the following Monday ready to collect. Absolutely fantastic service, and I will use them again.

2 février 2024
Logo de Daw's Clothing Company Ltd

Réponse de Daw's Clothing Company Ltd

Glad we could help Simon, it was no trouble at all. Thanks very much for the review

Noté 3 sur 5 étoiles

This order of a PE shirt took 1 month…

This order of a PE shirt took 1 month to arrive.

Previous orders have been relatively quick, not sure what happened on this occasion but it was needed sooner than arrived.

Quality of the shirt was fine. Was packaged in just a cardboard box, no bag in case the outer packaging got wet. Previous orders had been wrapped in clear plastic first. Little things that make the difference.

22 janvier 2024
Logo de Daw's Clothing Company Ltd

Réponse de Daw's Clothing Company Ltd

Hi Jo-Anne, thanks for taking the time to send a review. We value all feedback, good and bad.

We did suffer some unexpected delays around the seasonal holidays - these were frustrating for ourselves and customers alike.

Whilst we've never had a problem with that method of packaging when used on its own, I do still take on board your feedback. We have taken important steps over the last few years to remove all single-use plastic packaging from our products, and we're quite proud of this. We are however now beginning to use sugar-cane based plastic alternatives in our packing process.

Noté 4 sur 5 étoiles

Highly recommend but sadly took over…

Highly recommend but sadly took over three weeks to arrive after order was placed

18 janvier 2024
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Réponse de Daw's Clothing Company Ltd

Thanks for your review Anna - we did have some unexpected delays around the Christmas and New Year period on our schoolwear services. Frustrating for everyone.

Noté 5 sur 5 étoiles

Great item and very good service I will…

Great item and very good service I will be using them again

5 janvier 2024
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Réponse de Daw's Clothing Company Ltd

Thanks very much Mr Moore, we really appreciate you taking the time to review us - I'm glad everything went smoothly

Noté 5 sur 5 étoiles

Very helpful and considerate staff

Very helpful and considerate staff. Very knowledgeable which always helps. Had to order jacket and waistcoat which arrived in less than a week. Nothing was too much.

19 décembre 2023
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Réponse de Daw's Clothing Company Ltd

Thanks very much for the review Mr Rogers, very much appreciated, it was a pleasure

Noté 5 sur 5 étoiles

Such great customer service

Such great customer service. Chris was amazing. We went for school uniform and he let the children try on different sizes and was very patient and knowledgable about what was required. Allowed us to exchange items that weren’t needed and communicated clearly through the whole process. Can’t speak highly enough, would recommend.

20 décembre 2023
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Réponse de Daw's Clothing Company Ltd

Thank you very much for the review and kind words Helen, much appreciated. We take pride in everything we do, and it was an absolute pleasure to help you.

Noté 5 sur 5 étoiles

Brilliant service really knew their…

Brilliant service really knew their stuff up there helped me out massively nothing was to much

8 décembre 2023
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Réponse de Daw's Clothing Company Ltd

Thanks very much for the review Mike, it was a pleasure

Noté 4 sur 5 étoiles

You could order my (small) size in…

You could order my (small) size in quite a short time

15 décembre 2023
Logo de Daw's Clothing Company Ltd

Réponse de Daw's Clothing Company Ltd

Thanks very much for thr review, it's appreciated. We'll see if we can hit 5 stars next time!

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