With the new guidelines in place for a staff members having a DBS check before starting employment, your company is amazing in the 48 hr turn around and also the straight forward application process.... Voir plus
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Lisez les avis des autres
I applied for a DBS check over two months ago, but the company was unable to provide the service. I was initially told that I was not eligible for a refund, which was very frustrating. After seve... Voir plus
If you use this company, please do not make a slight mistake on your application - they will stick to their word of their policy (that in fairness they tell you before you submit) and WILL take all... Voir plus
Unprofessional company that does not turn CRB’s and DBS checks round in the time they say. Still waiting and it’s been 8 weeks now. Took the money and they don’t respond to their emails. Honestly s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Government approved supplier of DBS Checks in the UK. Apply for DBS / CRB Checks for yourself or your employees, using the fastest system in the UK. We offer Basic, Standard and Enhanced level checks and aim to get the results electronically within 12 working hours.
Coordonnées de contact
Chapel Street, Mumbles, Swansea, SA3 4BL, Swansea, Royaume-Uni
- 01792 224338
- support@dbs-online.org.uk
- dbs-online.org.uk
2,1
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359 avis
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A répondu à 15 % de ses avis négatifs
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NOT A SCAM, CUSTOMER SERVICE NEEDS WORK.
I was extremely sceptical after reading many of these reviews (after I’d already put an application through) however, yesterday I received the enhanced DBS certificate. It took longer than expected, and I do think their customer service needs some work, it took me to contact them to get tracking, and an update when application was taking longer. I took off a star for that, but I did get it, I could track my application on the official DBS tracking website, once they had given me the tracking number. So don’t give up keep emailing them for the tracking number, once you get that you’ll have more peace of mind.
1 juin 2022
Avis spontané
5 stars you deserve it
5 mai 2022
Fast service and easy to do online
5 mai 2022
Was good experience
5 mai 2022
Did two applications over 3 weeks ago
Did two applications over 3 weeks ago, heard straight away to confirm something then nothing back and still waiting, really poor service and lack of information from something that you pay £90.00 for.
12 avril 2022
Avis spontané
Terrible
Terrible, paid heard back from Lily straight away confirming something. Then nothing for a week. Email Lily to confirm what’s going on. No response!! Another 4 days and have no contacted there support!.
No phone number to contact!!
Buy at your risk.
4 avril 2022
SCAM
SCAM - NO NOT USE THIS COMPANY! WE PAID £90 AND TWO MONTHS LATER HAVE NOT RECEIVED A CERTIFICATE OR PROOF THAT APPLICATION WAS EVER PROCESSED- SCAM
3 avril 2022
Avis spontané
Easy and fast of processing.
3 avril 2022
The best in the transaction although a…
The best in the transaction although a bit expensive. I had my certificate less than 5 day of submitting my request. Very reliable and explanatory during the entire process.
Highly recommended
3 avril 2022
It was on time.
3 avril 2022
i can't find out how my application is…
i can't find out how my application is progressing
1 avril 2022
I have done my DBS a month ago and up…
I have done my DBS a month ago and up till now, I have not received my enhanced certificate yet nor my tracking number. I have been emailing meg.j and the support teams and these people have still not gotten in contact with me yet. I advised to stay away from DBS direct cuz they are nothing but scammers and ignorant beasts that are only in this job for the money and then run with it once they get it
23 mars 2022
Avis spontané
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
The Government website is the genuine one and cheaper.
I mistakenly went with this company outlaying over £70 and they are not replying to my emails and there is no phone number.
So cross with myself fur rushing because I needed my check done quickly.
10 mars 2022
Avis spontané
EASY GREAT SERVICE AND REALLY QUICK.
2 mars 2022
First application that was summited…
First application that was summited never came.
Second application was no problem.
14 février 2022
I ordered it on fast track and it said…
I ordered it on fast track and it said it would arrive within a week but it didn’t arrive for 3-4 weeks.
11 février 2022
feed back asking how DBS has gone.
I still have not received my dbs or my follow up the chase up that I have done. This is now causing myself some stress.
2 février 2022
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