Website easy to navigate and ordering straightforward. Item was packed well and delivery super speedy. The TV console looks very stylish and the assembly instructions were easy to follow even for a 79... Voir plus
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***update*** ***Brilliant customer service very helpful good outcome parts damaged being sent out even though out of stock will be produced extra. Thank you**** Box arrived taped together at o... Voir plus
L'entreprise a répondu
The furniture was a bit so-so - a handful of marks, chips, and unsightly alignment on the pieces. If it was going in a prominent place in my house, I would’ve been disappointed and might’ve consider... Voir plus
Great product excellent quality and so easy to put assemble. Delivery was exactly when they said it would be and free delivery was an added bonus
À propos de l'entreprise
- Magasin de meubles
- Magasin de design et de décor intérieur
- Accessoires de meubles
- Magasin de meubles de cuisine
- Magasin de meubles de salon
Écrit par l'entreprise
We understand that actions speak louder than words, and at Decortie, we prioritize delivering tangible solutions over empty promises. As part of the Customer Satisfaction Team, our commitment is to ensure your experience exceeds expectations. Being human means acknowledging that we might not have covered every aspect of your journey with us. If there's anything we may have missed in enhancing your experience, please don't hesitate to let us know. We believe in finding solutions together. Thank you for choosing Decortie. Decortie UK Customer Satisfaction Team
Coordonnées de contact
Unit 2 Heaton Court Birchwood, WA3 6QU, Warrington, Royaume-Uni
- support@decortie.com
- decortie.co.uk
4,6
Excellent
103 avis
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Good value compared to competitors
Good value compared to competitors. Got what I wanted and looks fabulous.
12 juin 2026
Great product excellent quality and so easy to assemble
Great product excellent quality and so easy to put assemble. Delivery was exactly when they said it would be and free delivery was an added bonus
31 mai 2026
Website easy to navigate and ordering…
Website easy to navigate and ordering straightforward. Item was packed well and delivery super speedy. The TV console looks very stylish and the assembly instructions were easy to follow even for a 79yr.old !! I am absolutely thrilled with my purchase and will be the envy of all my friends 😊
18 mai 2026
Lovely unit
Delivery on time. Lovely TV unit. Nice quality. Easy to build. Wall mounting adjustability was excellent. Instructions mainly straightforward, although they did need some interpretation.
4 mai 2026
Very nice design easy to assemble and…
Very nice design easy to assemble and speedy delivery
21 avril 2026
I requested return a few days ago
Decourtie. needs to review their returns process, as it is quite slow. There was a problem with the returns label, However decourtie have now given me a full refund.
13 avril 2026
Excellent customer service
Excellent customer service. Sorted out the delivery of replacement panels ( for the damaged ones )within 24 hrs of me contacting them. Further more , the furniture item was purchased through the Range and not directly from Decortie.
Thanks a million
1 avril 2026
Avis spontané
Fast Service, On-Time Delivery, Easy Setup!
It was a great experience from start to finish. I received a very quick response from customer services, and the delivery arrived exactly as expected without any issues. The product was also much easier to set up than I had anticipated.
26 mars 2026
This company are amazing
This company are amazing, I couldn't find the item I wanted in any store, so contacted them and they had one made 4 me . It's a black marble effect tv stand n it's beautiful thank you so so much
25 février 2026
Avis spontané
Great customer service
Great customer service.
Thank you so much..I really recommend..
19 février 2026
I noticed while I was building the tv…
I noticed while I was building the tv unit it is slightly chipped , may have been in transit as the box was damaged ... chip is on the underside . Apart from that the furniture is lovely . Prompt delivery
27 novembre 2025
I was satisfied with the furniture
3 octobre 2025
Avis spontané
The quality of the shelving has to be…
The quality of the shelving has to be seen to be believed for the price that you pay! I had cause to contact the company and the service was 10 out of 10 just like the product👍🏼
25 septembre 2025
Avis spontané
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