Deliciously Guilt Free Avis 

520
•
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

My daughter has recently started the ketogenic diet to help her epilepsy. At a recent appointment at Addenbrookes Hospital, we were gifted some chocolate from Deliciously Guilt Free. Her face lit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The chocolate is amazing, not too sweet and the experience that chocolate is supposed to be. The plain chocolate works great for cheesecakes, Tiramisu and ganache. Even though the price is a bit high,... Voir plus

Noté 5 sur 5 étoiles

I genuinely don’t know how anybody buying from this site, eating their chocolate can give anything other than 5 stars! The staff are so helpful and big hearted. The product is high quality and absol... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The chocolate was delicious & knowing that it was a lot more healthy than all this other junk called chocolate on the supermarket shelves made it more enjoyable. Thank you, Dan.

À propos de l'entreprise

  1. Boulangerie

Écrit par l'entreprise

Deliciously Guilt Free is a small, family-run British chocolate maker on a mission to prove that giving up sugar should never mean giving up great chocolate. We make artisan, no added sugar chocolate for people who love chocolate but want less sugar in their lives. Whether you’re living with diabetes, following a keto or low-carb lifestyle, or simply trying to cut down on sugar, we believe you still deserve seriously delicious chocolate. And we mean proper chocolate. We use high-quality cacao, real cocoa butter and carefully chosen ingredients to create rich, smooth chocolate without adding sugar or using palm oil. Our chocolate is made in small batches, stone-ground for days and carefully tempered by our team before making its way to you. Deliciously Guilt Free started in our family kitchen when founder Dan began creating low-carb treats for his wife during her pregnancy after she developed gestational diabetes. What began as one husband trying to make something delicious for his wife has grown into a family business serving thousands of chocolate lovers across the UK. We’re still small. We’re still learning. And we still care enormously. Every day, our little team strives to make the very best chocolate we possibly can… for you.


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4,7

Excellent

TrustScore 4.5 sur 5

520 avis

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A répondu à 85 % de ses avis négatifs

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4,7

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(520)

310 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Fab chocolate

Fab chocolate. You can taste how wholesome the ingredients are. Great customer service.

22 juin 2026
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Réponse de Deliciously Guilt Free

This was lovely to read 😊

Thank you for your kind words about both the chocolate and the customer service, I'll tell my sister Rebecca she is doing a fab job.

I spend a lot of time thinking about ingredients, so hearing that you can taste the difference is a huge compliment. Using proper ingredients and making genuinely delicious low carb chocolate has always been important to me.

Thank you for your support, Emily.

Dan

Noté 5 sur 5 étoiles

Chocolate has changed

Chocolate has changed. Famous brands have changed and are now no longer making ‘chocolate’
At last someone has gone back to basics, made it better and is producing every aspect of it with care.
It’s this company I found out about recently.
Lovely chocolate and I’ll be back to sample their full range. Very impressed 👍👍

20 juin 2026
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Réponse de Deliciously Guilt Free

You've absolutely nailed what I'm trying to achieve here, Angela 😊

I wanted to make chocolate that tasted like chocolate should. Proper cacao, proper cocoa butter, no palm oil, and no added sugar... but most importantly, something people genuinely enjoy eating.

So reading your comments about going back to basics really made me smile.

I'm delighted you've discovered us, and I hope you have fun working your way through the rest of the range. Everyone seems to have a different favourite... although Orange Chocolate does seem to have built up quite a fan club! 😄

Thank you for your support and for taking the time to leave such a thoughtful review.

Dan

Noté 5 sur 5 étoiles

Chocolate without the usual consequences

Takes about a week to get it because they make it to order. Tastes a bit bitter to start with while you ween yourself off the sugar that other companies drown your chocolate in but after a few bars you appreciate the finer quality chocolate that DGF supply.
The fact there’s no added sugar is great to help prevent diabetes.
I have just placed my second order.

20 juin 2026
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Réponse de Deliciously Guilt Free

I had to smile when I read this, Derek 😊

You've actually described something I hear quite often. When people first move away from very sweet chocolate, it can take a little while for their taste buds to adjust. Then suddenly they start noticing the cacao, the flavour and all the things that get hidden when chocolate is loaded with sugar.

The fact you've already placed a second order tells me everything I need to know...thank you 😄

Thank you as well for mentioning that we make everything to order. It does mean waiting a few extra days, but it also means your chocolate is made fresh rather than sitting on a shelf somewhere.

I really appreciate you taking the time to leave a review, Derek... and thank you for coming back for more.

Dan

Noté 5 sur 5 étoiles

Great taste and a lovely treat for this…

Great taste and a lovely treat for this type 2 diabetic

15 juin 2026
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Réponse de Deliciously Guilt Free

Short and sweet... just like a good review! 😄

I'm really pleased you're enjoying the chocolate, David.

Back in 2015, when my wife was diagnosed with gestational diabetes, I started making chocolate because I wanted there to be a genuinely delicious option for people trying to reduce their sugar intake. So hearing that it's become a lovely treat for someone living with type 2 diabetes means a lot.

Thank you for your support.

Dan

Noté 3 sur 5 étoiles

Just a huge disappointment.

When I first saw the reels on social media for this I was dubious but after seeing the response online and the reviews I thought I would give them a go. It is certainly looked expensive for what is was but if its less sugar and tastes nice, then it would be worth it.

Alas, I've been massively disappointed. I'm sorry but the chocolate tastes really bad. The aftertaste is awful and the texture is dry. It's such a shame as it smells amazing.

After then rechecking their social media adverts I found some dishonesty in there. They show modern big name chocolate as like rubber, this is just misinformation, they are just showing you chocolate after it has been melted slightly, but we arent meant to know that. They also stated that some large chocolate brands have been investing in lab grown cacao, this is true but what they didn't tell you is that none of those companies are currently using that lab grown chocolate in their products. This is misleading at the moment.

They also state that my delivery would be with me in a couple of working days, it took just under 2 weeks to arrive.

I get that they are a small business and I REALLY wanted to like them but it's been a massive let down.

By all means if you have 10 quid to blow on a single (small) chocolate bar then give it a try, loads of other people seem to like it. Seems like I'm in the minority, IF you believe the reviews.

Edit: after reading the reply I would like to say thank you for being gracious and understanding. I hope many people love your product and you succeed in your goals, I want small businesses to increase in this country.

I would say that maybe place a disclaimer on some of your reels just to cover yourself as you're not covering some important info.

I've increased my rating by a star simply due to your fast and gracious reply. I hope you have a load of success. I'm just sorry it wasn't for me.

Edit 2: Thank you for the offer of the refund, that is very much appreciated. However, I still like to support small businesses and even though the product wasnt for me, thats my taste buds issue, not yours. Thank you again but I'll decline the refund. Added another star just because of your offer.

17 juin 2026
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Réponse de Deliciously Guilt Free

Thank you for taking the time to leave such detailed feedback.

I'm sorry to hear that you didn't enjoy the chocolate. Taste is subjective, and while many customers love what we make, it's perfectly fair that it wasn't to your liking. If you didn't enjoy the flavour, texture, or aftertaste, then I respect your opinion.

There are a couple of points I'd like to clarify for anyone reading.

Regarding the videos showing chocolate melting, I have never claimed that a standard bar of supermarket chocolate will behave that way at room temperature. In those videos, I explicitly melt both our chocolate and supermarket chocolate to demonstrate the difference in how they behave when heated. The purpose is to show differences in ingredients and manufacturing, not to suggest that supermarket chocolate naturally turns to rubber while sitting on a shelf.

Similarly, when discussing lab-grown cacao, I've spoken about investment and development within the industry. You're quite right that major chocolate manufacturers are not currently using lab-grown cacao in their products. The point I was making was about where parts of the industry may be heading in the future, not what is currently on supermarket shelves today.

On delivery times, our website states a turnaround time of 3–5 working days, with delivery itself usually taking around 2 working days once dispatched. If your order genuinely took close to two weeks to arrive, then that's something I'd be happy to investigate, as it would be very unusual.

You also mentioned price, and I completely understand that our chocolate isn't the cheapest option.

Unfortunately, handmade chocolate made with high-quality ingredients and without sugar is significantly more expensive to produce than mass-manufactured alternatives.

That won't make sense for everyone, and that's absolutely fine. As you started and ended with this point I suspect it would have been difficult to have won your heart over lol

Thank you for giving us a try. I'm sorry we weren't the right fit for you, but I genuinely appreciate you sharing your experience and wish you all the best in finding a chocolate that better suits your taste.

Dan

P.S. I'd love to give you a full refund....however I have no idea what your name is?

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐ A chocolate brand that genuinely…

⭐⭐⭐⭐⭐ A chocolate brand that genuinely cares and you can taste it.

I've tried plenty of "guilt-free" chocolate over the years, and most of it tastes exactly like what it is, a compromise. Deliciously Guilt Free is different.

What sets DGF apart isn't just the chocolate itself (though it's genuinely delicious), but the passion behind it. Dan clearly obsesses over what goes into his products. The ingredients are thoughtfully chosen, the health credentials are real, and nothing about it feels like a cynical health-food afterthought. This is proper chocolate made by someone who actually cares.

There's something you notice when you buy from a small, passionate maker versus a big brand: you can feel the difference in every detail, from the care in the packaging to the quality of the bar. The big names are chasing margins. Dan is chasing something better.

I'm a returning customer, and I'll keep coming back. When you find something this good that's also better for you, you don't let it go.

If you're on the fence, just order. You won't regret it.

12 juin 2026
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Réponse de Deliciously Guilt Free

Wow. Paul...Thank you so much mate

Reading reviews like this means a lot because this is exactly what I set out to create.

Back in 2015, my wife was diagnosed with gestational diabetes while pregnant with our daughter. Like many people, she suddenly found that the foods she enjoyed were off the menu. I spent hours in the kitchen trying to create something that tasted like proper chocolate without the sugar spike. A lot of those early attempts were terrible, but eventually I got there.

So when you say it doesn't feel like a compromise, that's probably the biggest compliment you could give me.

You're also absolutely right that every detail matters. We are a small business, which means I still spend a lot of time thinking about ingredients, recipes, packaging and customer feedback. Sometimes I think about chocolate more than is entirely normal!

Thank you for your support, for taking the time to write such a thoughtful review, and for coming back again and again. Customers like you make all the hard work worthwhile.

Dan :-)

Noté 5 sur 5 étoiles

Very helpful when I contacted them and…

Very helpful when I contacted them and lovely products

11 juin 2026
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Réponse de Deliciously Guilt Free

Thank you, Lyn :-)

I'm really pleased we were able to help when you got in touch, and even more pleased that you're enjoying the chocolate.

Thank you for taking the time to leave a review. It means a lot to a small business like ours.

Dan

Noté 5 sur 5 étoiles

some of the best chocolate i have ever…

some of the best chocolate i have ever tasted the flavour reminds me of how chocolate used to taste before big companies wanted big profits and made cheaper chocolate but this this is the real chocolate we have all been missing. thank you dan for all your hard work and wonderful chocolate and to new memeories

2 juin 2026
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Réponse de Deliciously Guilt Free

Paul, thank you so much for this :-)

I'm delighted you're enjoying the chocolate.

Comments like yours make all those long days in the kitchen worthwhile. When I started making chocolate, my goal was simple: create something that tasted like proper chocolate, not a "healthy alternative" that felt like a compromise.

Thank you for your support and for taking the time to leave such a kind review. I hope our chocolate gets to be part of many more happy memories for you in the future.

Dan

Noté 5 sur 5 étoiles

We received our first order

Included in the parcel was a handwritten letter from Dan, personally welcoming us as customers. In a world of automated emails and mass-produced products, that simple gesture spoke volumes about the pride he takes in his business and the value he places on his customers.

Me and my wife tried a strip of the Milk Chocolate Orange bar. As soon as we opened it, the orange aroma was strong and inviting, and thankfully the taste was every bit as good as the smell. The chocolate is smooth, rich, and genuinely enjoyable.

What surprised me most was that, for the first time in years, I didn't feel the urge to keep eating. Normally, once I open a chocolate bar, I would happily demolish the whole thing. With Dan's chocolate, a single strip was enough to satisfy me. Whether that's because it doesn't contain all the ingredients that encourage overindulging, I don't know, but it certainly felt different.

It's not the cheapest chocolate on the market, and I appreciate that may put some people off. However, if the rest of the bars are as good as the first one, I believe it represents good value because a bar is likely to last much longer than a standard supermarket chocolate bar.

Thank you, Dan, for the warm welcome and the obvious care that goes into both your products and your customer service. We're looking forward to trying the rest of the flavours, although at the rate we're going, having just a strip at a time, they may last us a few weeks yet!

A genuine product. Highly recommended. ⭐⭐⭐⭐⭐

10 juin 2026
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Réponse de Deliciously Guilt Free

Martin, thank you so much for taking the time to write such a thoughtful review :-)

I'm glad the handwritten note made it safely into the box. As we've grown, people have told me I should stop writing them, but I can't quite bring myself to do it. It's my way of saying thank you for supporting our little chocolate business.

I'm also delighted that you and your wife enjoyed the Orange Milk Chocolate. It's one of my personal favourites, so it's always nice to hear when someone else enjoys it too.

Your comment about being satisfied after a strip really caught my attention. It's something I hear quite often from customers. I can't make any promises as to why, but I do know that I wanted to create a chocolate that could be enjoyed and savoured rather than accidentally disappearing in one sitting!

Thank you again for your support and kind words. I hope you enjoy working your way through the rest of the flavours, even if it does take a few weeks at the current rate!

Dan :-)

Noté 5 sur 5 étoiles

Deliciously moreish

After being type1 diabetic for 49 years I was tempted to try this product and I'm so glad I did ,unlike any other "diabetic chocolate " I've tried in the past this is a tasty chocolate so much so I've bought another chocolate bar selection from Dan at deliciously guiltfree.

9 juin 2026
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Réponse de Deliciously Guilt Free

Paul, thank you so much

Firstly, congratulations on surviving 49 years of all the strange and often disappointing "diabetic" chocolate that's been put in front of you over the years!

One of the biggest goals I had when creating our chocolate was to make something that tasted like proper chocolate first and foremost. Not something that people only ate because they felt they had to.

So it means a lot to hear that you've enjoyed it enough to come back for another selection.

Thank you for your support, and I hope you enjoy your next box.

Dan :-)

Noté 5 sur 5 étoiles

I ordered my box of chocolate they came…

I ordered my box of chocolate they came within days the chocolate was lovely I will definitely be ordering more

6 juin 2026
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Réponse de Deliciously Guilt Free

Colette, thank you so much :-)

I'm delighted to hear your chocolate arrived quickly and, more importantly, that you enjoyed it!

Thank you for taking the time to leave a review. It really does mean a lot to a small business like ours.

I look forward to making some more chocolate for you in the future.

Dan

Noté 3 sur 5 étoiles

Good chocolate, limited range, bad marketing practices

I have type 2 diabetes, love chocolate, but am very sensitive to artificial sweeteners - Dan has got the balance just right with his product. I still can't eat a lot, but at least I can enjoy some. I also like the ethos behind what Dan is doing. I am disappointed that the white chocolate appears to have disappeared from the available list.

Less appealing are the number of emails that Dan sends out - there are way too many! Also, not a lot of info regarding the order I placed 5 days before the time of writing - Shop says it is still awaiting information. I recognise that it can take up to 5 working days to produce the order ready for dispatch, but could do with clearer info on the tracking side.

To conclude, great chocolate, great ethos, too many emails, poor order tracking. Can do better!

8 juin 2026
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Réponse de Deliciously Guilt Free

Jerry, thank you for the review :-)

I have to admit, I was a little apprehensive about replying, given your views on my emails. The last thing I wanted to do was send you yet another message 'from Dan!' lol

I'm delighted you've enjoyed the chocolate and that we've managed to get the sweetener balance right for you. That's something I spent a very long time working on.

On the white chocolate front, fear not. It's currently having a little rest rather than disappearing forever. It will be available soon for our chocolate club members.

As for the emails and tracking, fair criticism on both counts. I probably do get a bit overexcited and send more emails than is strictly necessary, and I agree that we can do a better job of keeping customers updated while their chocolate is being made and prepared for dispatch. It's all made fresh to order and as we grow that does put strain on the turn around times, however we are still working within our 3 to 5 working days turnaround and then sending tracking info as usual.

Thank you for taking the time to leave such a thoughtful and balanced review. I'll happily accept "great chocolate, can do better" as my homework for the week.

Dan :-)

Noté 5 sur 5 étoiles

I live in British Columbia Canada and…

I live in British Columbia Canada and ordered from Deliciously Guilt Free. This is a very good quality chocolate. The shipping was fast and I highly recommend!

4 juin 2026
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Réponse de Deliciously Guilt Free

Thank you so much for your review :-)

I'm always amazed when I see orders heading off to places like British Columbia. When I was making chocolate in my kitchen all those years ago, I never imagined it would end up travelling quite so far!

I'm delighted that your order arrived quickly and, most importantly, that you enjoyed the chocolate.

Thank you for your support from the other side of the Atlantic. It really does mean a lot.

Dan :-)

Noté 5 sur 5 étoiles

Fantastic chocolate and superb customer…

Fantastic chocolate and superb customer service.

3 juin 2026
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Réponse de Deliciously Guilt Free

Thank you so much for your review :-)

I'm delighted that you've enjoyed the chocolate and had a good experience with our customer service too.

We're a small team, so reviews like this really do mean a lot to us.

Thank you for your support.

Dan

Noté 5 sur 5 étoiles

Much nicer than I expected

I've been watching the advertisements and eventually decided to give the chocolate bars a go. The first taste was different but I soon warmed to the taste. I would finish of other chocolate bars very quickly. Now I know that is the effect of a sugar spike. These bars were so different. Very tasty but they didn't give the need to have more. I was satisfied with a strip of four blocks off the bar and no craving for more. It means that the bars last much longer and I have had enough to satisfy me. I've placed another order so that says something.

27 mai 2026
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Réponse de Deliciously Guilt Free

Thank you so much Robin for taking the time to leave a review :-)

I smiled when I read "much nicer than I expected" because I know exactly what you mean. A lot of people have been disappointed by sugar-free chocolate in the past, so I completely understand the scepticism!

I'm delighted that you've found the chocolate satisfying without the urge to keep reaching for more. That's something I hear quite often from customers, and it's great to hear you've experienced the same thing.

The fact that you've already placed a second order is probably the biggest compliment you could give us.

Thank you for your support, and I hope you enjoy your next box just as much as the first.

Dan

Noté 5 sur 5 étoiles

Good chocolate for type 2 diabetes

I have type 2 diabetes and this chocolate is perfect to dampen the sugar cravings, perfect 🙂 big up the good chocolate

31 mai 2026
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Réponse de Deliciously Guilt Free

Paul, thank you so much :-)

I'm delighted to hear the chocolate is helping to keep those sugar cravings at bay.

"Big up the good chocolate" might just be my favourite review of the week!

Thank you for your support and for taking the time to leave a review.

Dan

Noté 5 sur 5 étoiles

This chocolate is a game changer for me…

This chocolate is a game changer for me ! Type 2 diabetic and have a sweet tooth. I have been having this now for my sweet tooth need and as a result have been able to cut out all the other chocolate . My blood sugar has come down massively so this is a GAME CHANGER for me - keep up the great work Dan and lovey chocolate

29 mai 2026
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Réponse de Deliciously Guilt Free

Hi Simon, thank you so much for your review :-)

I'm delighted to hear you're enjoying the chocolate, but even more pleased to hear about the difference it's made for you.

Comments like this take me right back to why I started the business in the first place. My wife was diagnosed with gestational diabetes during pregnancy, and I wanted to create a chocolate that people could genuinely enjoy without feeling like they were missing out.

The fact that you've been able to swap your old chocolate for ours and are seeing positive results is wonderful to hear.

Thank you for your support, your kind words, and for taking the time to share your experience.

Dan

Noté 5 sur 5 étoiles

Real chocolate, as it should be.

As a diabetic, I was attracted by the offer of dark chocolate, made with no sugar. Also this chocolate, unlike the well known names, is made with proper cacao, and cacao butter. Not the least they can get away with and industrial oils and lots of sugar. I had to try it. What you get, is proper chocolate. It smells like chocolate, breaks with a satisfying snap, like chocolate once did. The flavour is intense and very satisfying. Proper chocolate! The passion for doing the job right comes through in the product. Here, you actually get what you paid for!

26 mai 2026
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Réponse de Deliciously Guilt Free

Hi David,

This was lovely to read :-)

You've absolutely nailed what I'm trying to achieve with our chocolate.

The aroma, the snap, the texture and the flavour are all things I spend far too much time thinking about, so it's great to hear that those details came through for you.

I particularly enjoyed reading your description of "proper chocolate" because that's exactly what I've been trying to make ever since I started. Chocolate that tastes like chocolate should.

Thank you for your support and for taking the time to leave such a thoughtful review.

Dan

Noté 5 sur 5 étoiles

This is a great tasting product range

This is a great tasting product range, I still have some left from the original order of 4 different bars but have re ordered to ensure I don’t run out.
It tastes so good it’s hard to believe it has no sugar.
Keep up the great work, a company who really appreciates its customers.

28 mai 2026
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Réponse de Deliciously Guilt Free

I had to smile at the fact you've reordered before finishing your first box Jimmy! That's either excellent planning or a healthy fear of running out of chocolate... and I completely understand both :-) One of the biggest compliments we receive is when people say they can't quite believe there's no added sugar in the chocolate, so thank you for that. I'm delighted you're enjoying the bars, and thank you for noticing the effort we put into looking after our customers too. As we've grown, that's something I've always wanted us to hold on to. Thank you for your support, Jimmy. It genuinely means a lot. Dan

Noté 5 sur 5 étoiles

Very tasty

Very tasty, and much better for you than the regular rubbish you find in the shops!

26 mai 2026
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Réponse de Deliciously Guilt Free

Well Matthew, you've certainly summed it up more efficiently than I ever manage in my marketing! :-)

I'm delighted you're enjoying the chocolate.

When I started making it, the goal was simple: create something that tasted like proper chocolate while being a better option for people who wanted to cut back on sugar.

Thank you for taking the time to leave a review and for your support.

Dan

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