Deliciously Guilt Free Avis 

518
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

My daughter has recently started the ketogenic diet to help her epilepsy. At a recent appointment at Addenbrookes Hospital, we were gifted some chocolate from Deliciously Guilt Free. Her face lit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The chocolate is amazing, not too sweet and the experience that chocolate is supposed to be. The plain chocolate works great for cheesecakes, Tiramisu and ganache. Even though the price is a bit high,... Voir plus

Noté 5 sur 5 étoiles

I genuinely don’t know how anybody buying from this site, eating their chocolate can give anything other than 5 stars! The staff are so helpful and big hearted. The product is high quality and absol... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The chocolate was delicious & knowing that it was a lot more healthy than all this other junk called chocolate on the supermarket shelves made it more enjoyable. Thank you, Dan.

À propos de l'entreprise

  1. Boulangerie

Écrit par l'entreprise

Deliciously Guilt Free is a small, family-run British chocolate maker on a mission to prove that giving up sugar should never mean giving up great chocolate. We make artisan, no added sugar chocolate for people who love chocolate but want less sugar in their lives. Whether you’re living with diabetes, following a keto or low-carb lifestyle, or simply trying to cut down on sugar, we believe you still deserve seriously delicious chocolate. And we mean proper chocolate. We use high-quality cacao, real cocoa butter and carefully chosen ingredients to create rich, smooth chocolate without adding sugar or using palm oil. Our chocolate is made in small batches, stone-ground for days and carefully tempered by our team before making its way to you. Deliciously Guilt Free started in our family kitchen when founder Dan began creating low-carb treats for his wife during her pregnancy after she developed gestational diabetes. What began as one husband trying to make something delicious for his wife has grown into a family business serving thousands of chocolate lovers across the UK. We’re still small. We’re still learning. And we still care enormously. Every day, our little team strives to make the very best chocolate we possibly can… for you.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

518 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 92 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(518)

302 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic chocolate

Fantastic chocolate, some of the best I have tasted without any added ingredients. Would highly recommend to anyone!

18 juillet 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

Some of the best you've tasted... I'll happily take that! 😊

Thank you for such a lovely review.

I spend far too much time thinking about ingredients, so hearing that you've noticed the difference is a huge compliment. Making proper chocolate with no added sugar, no palm oil and quality ingredients has always been my goal.

Thank you for the recommendation and for your support.

Dan

Noté 5 sur 5 étoiles

Quality and taste

Quality and taste. Glad I took the chance on this Chocolate, I would recommend

11 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

I'm glad you took the chance too, Colin! 😊

When people discover us for the first time, they never quite know what to expect. So hearing that you enjoyed both the quality and the taste is a lovely compliment.

Thank you for your recommendation and for taking the time to leave a review.

Dan

Noté 5 sur 5 étoiles

1st order arrived today

1st order arrived today. Just two words describes it. "Totally delicious". So happy 😊

16 juillet 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

Well... if I can only have two words, I'll happily take "totally delicious"! 😄

I'm so pleased your first order hit the mark.

Hopefully it's the first of many, Saunders... and thank you for taking the time to leave such a lovely review.

Dan

Noté 3 sur 5 étoiles

Satisfied craving, slightly small

I ordered this in the hope it would satisfy my craving for chocolate while trying to reduce my sweet treats on a lower carb diet. The bar was much smaller than I thought when it arrived. I ordered the milk chocolate bar. I understand this is an independent small business but I found the price to be quite expensive for what you get.

The taste was hardly sweet at all. The texture was lovely and it is very creamy. You only need a couple of pieces to feel satisfied which is great.

Overall it is ok and lovely quality but sadly I won't be buying again.

14 juillet 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

Thank you for giving us a try and for taking the time to leave such an honest review.

I'm really pleased you enjoyed the texture and creaminess of the chocolate, and that you found a couple of squares were enough to satisfy you. That's something I hear quite often from customers.

I completely understand your comments about the sweetness too. We deliberately make our low carb, no added sugar chocolate very differently from most mainstream chocolate, so if you're used to sweeter chocolate it can come as a surprise.

As for the price... I completely appreciate that too. We use quality ingredients, proper cocoa butter and make every batch by hand here in the UK, so unfortunately we can never compete with supermarket prices.

I'm sorry we weren't quite the right fit for you this time, but I genuinely appreciate you giving us a go and wish you all the very best.

Dan

Noté 5 sur 5 étoiles

A diabetics dream

Being diabetic and craving a sweet treat I decided to try this product.
Amazing chocolate, tried the 4 chocolate box set and its great.
The taste and quality of the chocolate is as good as any top range chocolate and knowing it's not spiking my sugar levels makes it even more satisfying.
And my favourite... the dark chocolate!!

13 juillet 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

"A diabetic's dream"... I don't think I could ask for a better headline than that! 😊

I'm so pleased you're enjoying the chocolate, Colin.

Back in 2015, when my wife was diagnosed with gestational diabetes, I wanted to create a low carb, no added sugar chocolate that people would choose because it tasted great, not simply because it was the healthier option.

And you've chosen the Dark Chocolate as your favourite... excellent choice! It doesn't always get as much attention as the Orange Chocolate, but it's one I'm particularly proud of.

Thank you for taking the time to leave such a lovely review, Colin... and thank you for your support.

Dan

Noté 5 sur 5 étoiles

Have now placed my 2nd order.

Have now placed my 2nd order.
Lovely company to order from.
Being Diabetic this chocolate is great it does not spike my blood sugars. I was introduced by a friend so glad I placed a order. Orders are placed and I am kept informed of the status of my order.
Highly recommend

11 juillet 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

There's something very reassuring about a second order... so thank you, Adele! 😊

I'm delighted you're enjoying the chocolate and, even more importantly, that you've found something you can enjoy without the blood sugar spikes.

It's also lovely to hear you found us through a friend. Word of mouth has always been one of the biggest compliments our little business can receive.

Thank you as well for mentioning the order updates. We always try to keep customers informed, so it's nice to know that's appreciated.

Thanks again for your support, Adele... and please thank your friend for introducing you to us! 😄

Dan

Noté 5 sur 5 étoiles

Wow delicious

Wow absolutely delicious I highly recommend there chocolate absolutely delicious you pay a little bit extra for quality and it doesn't spike my blood either a very big thank you 5 stars brilliant.

21 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

Wow... thank you, Rod! 😄

I'm so pleased you're enjoying the chocolate.

One thing I've always believed is that if you're going to treat yourself, it should be with something that's made with proper ingredients and tastes great. Hearing that you think it's worth paying a little extra for the quality is a huge compliment.

I'm also delighted to hear it's not causing the blood sugar spikes. That's exactly why I started making our low carb, no added sugar chocolate in the first place.

Thank you for your support, Rod... and thank you for the five stars!

Dan

Noté 5 sur 5 étoiles

I'v always been a bit of a chocoholic…

I'v always been a bit of a chocoholic and found the nutritional information listed on the back of most bars these days a real turn off. I decided to give DGF a try and I'm so glad I did! These bars are awesome once your taste buds reset and give you the full flavour of the cocoa. I particularly enjoy the milk chocolate bar and the orange is always a favourite. My experience with DGF chocolate and service has been nothing short of excellent 10/10.

22 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

Reading this made me smile 😊

I think you've summed up the journey really well. When you're used to very sweet chocolate, it can take a little while for your taste buds to adjust... then suddenly you start tasting the cocoa rather than just the sugar.

I'm delighted you've made the switch and that you're enjoying the Milk Chocolate and Orange bars. The Orange certainly seems to have built up quite a following over the years! 😄

Thank you as well for your kind words about the service. We're a small team and we really do care about looking after our customers, so it's lovely to hear that comes across.

I really appreciate you taking the time to leave such a thoughtful review.

Dan

Noté 5 sur 5 étoiles

Lovely tasting chocolate

Lovely tasting chocolate and doesn’t spike my blood sugar. Nice to see a diabetic / diet friendly product without all the nasty things and fillers. Particularly love the orange and dark flavours. Would highly recommend as a treat whether you’re diabetic/ keto or just want to eat less sugar. Thanks Dan x

14 avril 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

This was such a lovely review to read... thank you, Lisa 😊

I'm so pleased you're enjoying the chocolate, especially the Orange and Dark bars. You've picked two of my favourites there!

I also really appreciate you mentioning the ingredients. From day one, I wanted to make low carb, no added sugar chocolate without all the fillers and palm oil that seem to find their way into so many products.

Thank you for recommending us to others too. Whether someone is living with type 2 diabetes, following a keto lifestyle or simply trying to eat less sugar, I just want them to discover that healthier chocolate can still taste fantastic.

Thanks again for your support, Lisa... it really does mean a lot.

Dan

Noté 4 sur 5 étoiles

Refunded in full

Purchased the pack of 4, 2 milk Choc and 2 Orange Choc. Tried the milk Choc and for my pallet I found it far to bitter and not milky at all.Contacted Deliciously guiltfree, who responded back almost immediately offered a full refund and even supplied a return lable, Great customer service and fantastic communication.

18 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

Thank you for taking the time to leave such a fair review, Steven.

I'm genuinely sorry the Milk Chocolate wasn't quite right for your palate. We make our chocolate very differently to most mainstream brands, and whilst many people love that, I completely appreciate it won't be everyone's favourite.

What I'm really pleased about is your comments on our customer service. I've always believed that every customer deserves to be looked after properly, whether they become our biggest fan or decide our chocolate just isn't for them.

Thank you for giving us a try and for your kind words about the way we handled everything. I really do appreciate it.

Dan

Noté 5 sur 5 étoiles

Oh my word! Cover me in chocolate and call me Mr T!

I’ve resisted until writing this review but I can’t hold back any longer. This chocolate is insane, as a proper choc lover it’s always a battle trying to resist from being a proper fatty and normal chocolate these days just isn’t the same, it just doesn’t hit the spot and tastes rubbish. After seeing Facebook ad pop up I thought I’d give it a go, it was one of those random transactions while bored by the way, The DGG marketing engine is very clever I have to say…So, after ordering loads of choc orange, a few milk and a dark I decided there and then that was it!! When they had gone I suffered from withdrawal symptoms and needed more, I’m a sucker for the vault but I still can’t catch the choc orange crunch, I nearly was only give a 4 star rating just because of that but it would be unfair. Im on my 4th order now and there’s still no sign of getting fed up of the taste, I’m almost certain there could be an addictive ingredient added 🤔, who cares, just give me more!! In a nutshell, this is proper chocolate but without the nasties added, everything else is just pants! Well done DGF people, your smashing it 💪

2 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

Well... where do I even start with this one?! 😄

I was laughing all the way through... especially "cover me in chocolate and call me Mr T!" I can safely say that's a first!

I'm also very pleased to hear that our evil marketing plan of showing you a Facebook advert while you were bored worked so well... completely by accident of course! 😇

Four orders in and still no sign of getting bored is a huge compliment. The Orange Crunch has developed a habit of disappearing rather quickly, so I promise you're not the only one trying to catch it before it sells out!

And no... there's definitely no secret addictive ingredient. Just proper cocoa butter, quality ingredients and me spending far too many hours trying to make low carb, no added sugar chocolate that tastes like the real thing.

Thank you for taking the time to write such a brilliant review, Eddie. You've genuinely made my day.

Dan

Noté 5 sur 5 étoiles

As a diabetic of some 9 yrs and given…

As a diabetic of some 9 yrs and given up chocolate probs 5 yrs ago. I saw on social media this sugar free chocolate and decided to give it a try and yes its tasty so thats a plus its sugar free so its win win win

4 juillet 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

This is exactly why I started making chocolate 😊

Giving up chocolate is a big ask for anyone... so hearing that you've been able to enjoy it again after five years really made me smile.

I'm delighted you took a chance on us after seeing us on social media, and even more pleased that you enjoyed it. Making genuinely tasty, sugar free, low carb chocolate has always been the goal.

Thank you for taking the time to leave a review. That's definitely a "win, win, win", Gwyn! 😄

Dan

Noté 2 sur 5 étoiles

I'm a big believer in small businesses…

I'm a big believer in small businesses that want to take on the giant corporations and offer a high quality product instead, even if it's significantly more expensive. I support a number of them. What I didn't like was that, after expressing some interest, I was literally bombarded with adverts and emails which became intensely and increasingly irritating. I hesitated because it's eyewateringly expensive, but eventually bought the 4 bar bundle. Don't get me wrong, I absolutely didn't expect it to taste like the mass produced stuff, of course not, but equally I did have an expectation that it would taste like chocolate, probably a lot less sweet. Now, I'm sure this is a high quality product that contains great ingredients, but for me me it's just too far away from what I know as chocolate that I didn't like it at all, none of my family did either. Mostly it's because there's no sweetness at all, despite claims to the contrary. I'm sure lots of people will be fine with it or adjust their taste accordingly, just not for us. The email and advert spamming has continued to put me off post purchase and is the main reason for 2 stars. I wish you luck and genuinely hope your business does well, we shall continue to look for other alternatives.

24 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

Hi Roelof,

Firstly, thank you for giving us a try... and also for taking the time to write such a balanced review.

I smiled when you said you like supporting small businesses taking on the giants because, if I'm honest, that's exactly what we're trying to do.

I'm genuinely sorry that our emails and adverts became frustrating. I know I can get a little over enthusiastic when it comes to talking about chocolate! We are always trying to find the right balance, so thank you for the honest feedback.

As for the chocolate itself, I completely respect your opinion. We don't try to recreate the taste of mass produced chocolate. Instead, we make low carb, no added sugar chocolate using proper cacao, cocoa butter and no palm oil. For some people it's love at first bite. For others, especially if they're used to very sweet chocolate, it can be quite different.

It's a shame we weren't the right fit for you or your family, but I do genuinely appreciate that you gave us a chance and wish you all the very best in finding an alternative that suits your taste.

Thank you again, Roelof... and thank you for wishing us well. I really do appreciate that.

Dan

Noté 5 sur 5 étoiles

Deliciousness

Just ordered my second box of 4 this product is next level in excellence enough said,keep up the great work Dan and all the staff 👍

23 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

"Next level in excellence"... well, that's a lovely thing to read! 😊

The fact you've just ordered your second box tells me we're doing something right... and I really appreciate you coming back for more.

Thank you as well for mentioning the team. I'll make sure they see your review because they'll be just as pleased to read it as I was.

Thanks again for your support... it genuinely means a lot.

Dan

Noté 1 sur 5 étoiles

I can't comment on the chocolate…

I can't comment on the chocolate because it hasn't arrived! Received an email saying that delivery was delayed last week due to hot weather but bizarrely, Royal Mail actually delivered other perishable products with no problem at all? Today I received an email asking how was my chocolate? I don't know because you haven't sent it. I've emailed twice requesting a full refund and tried calling you on the contact number which is then diverted to a mobile number to leave a message? Pretty poor is mild but I'll leave it at that. I just want my money back for a product that has yet to be sent.

29 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

Hi Glenn,

Firstly, I'm really sorry for the frustration this has caused. I completely understand why you'd be disappointed, especially when you've been asked to review chocolate that hadn't yet arrived.

During last week's record June heatwave, we made the decision to delay sending our chocolate because we genuinely believed it would arrive as soup rather than chocolate. It wasn't a decision we took lightly, but I'd much rather apologise for a delay than for a melted box of chocolate.

We did email all affected customers to offer the choice of having their order sent anyway if they were happy to take the risk. If you didn't receive that email, or if we somehow missed your reply, then I sincerely apologise.

The good news is that as soon as temperatures dropped today, all delayed orders were sent by Royal Mail Tracked 24.

As for your refund request, if you still want one, of course we'll honour it. Please email me directly at hello@deliciouslyguiltfree.com and I'll make sure it's sorted personally.

Again, I'm sorry this has been your first experience of us. I hope you'll understand that the delay came from trying to protect the quality of the chocolate rather than inconvenience you.

Dan

Noté 5 sur 5 étoiles

Returning to deliciously guilt free for…

Returning to deliciously guilt free for Mir of their wonderful sugar free chocolate.

Wonderful products and great mission.

😀😊😊

26 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

There's no better compliment than someone coming back for more 😊

Thank you for your continued support.

I'm so pleased you're enjoying the chocolate, and it means a lot that you mentioned the mission behind the business too. Ever since I started making sugar free, low carb chocolate back in 2015, the goal has simply been to help people enjoy proper chocolate without all the added sugar.

Thanks again, Paul... and I hope you enjoy this order just as much as the last! 😄

Dan

Noté 5 sur 5 étoiles

Better ingredients make for a better chocolate bar

If you want to have a true chocolate experience then look no further, I highly recommend the 4 chocolate bar box, as you get a selection of different bar as well as a £10 gift card off you next purchase, so if you’re looking for a chocolate bar that uses real cocoa and cocoa butter, they look no further.

11 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

You've summed up what I'm trying to do perfectly here, Ian 😊

Using proper cocoa, real cocoa butter and no palm oil has always been important to me. I could make chocolate more cheaply... but I don't think I'd be as proud of it.

I'm really pleased you enjoyed the 4 Bar Box too. It's a great way to discover a few favourites... although it does make choosing what to order next a little more difficult! 😄

Thank you for taking the time to leave such a thoughtful review, Ian. I really appreciate your support.

Dan

Noté 5 sur 5 étoiles

This is my new favourite chocolate

This is my new favourite chocolate. Tastes far better than the other chocolate brands which are full of sugar and palm oil. You can tell they use high quality ingredients.

22 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

"My new favourite chocolate" ... now that's a lovely thing to read! 😊

Thank you for the kind words, Liam.

I spend far too much time obsessing over ingredients, so hearing that you can taste the difference is a huge compliment. From day one, I've wanted to make proper chocolate using quality ingredients, real cocoa butter and no palm oil.

I'm delighted you've enjoyed it enough to put us ahead of the other brands!

Thanks again for your support, Liam.

Dan

Noté 5 sur 5 étoiles

Fab chocolate

Fab chocolate. You can taste how wholesome the ingredients are. Great customer service.

22 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

This was lovely to read 😊

Thank you for your kind words about both the chocolate and the customer service, I'll tell my sister Rebecca she is doing a fab job.

I spend a lot of time thinking about ingredients, so hearing that you can taste the difference is a huge compliment. Using proper ingredients and making genuinely delicious low carb chocolate has always been important to me.

Thank you for your support, Emily.

Dan

Noté 5 sur 5 étoiles

Chocolate has changed

Chocolate has changed. Famous brands have changed and are now no longer making ‘chocolate’
At last someone has gone back to basics, made it better and is producing every aspect of it with care.
It’s this company I found out about recently.
Lovely chocolate and I’ll be back to sample their full range. Very impressed 👍👍

20 juin 2026
Avis spontané
Logo de Deliciously Guilt Free

Réponse de Deliciously Guilt Free

You've absolutely nailed what I'm trying to achieve here, Angela 😊

I wanted to make chocolate that tasted like chocolate should. Proper cacao, proper cocoa butter, no palm oil, and no added sugar... but most importantly, something people genuinely enjoy eating.

So reading your comments about going back to basics really made me smile.

I'm delighted you've discovered us, and I hope you have fun working your way through the rest of the range. Everyone seems to have a different favourite... although Orange Chocolate does seem to have built up quite a fan club! 😄

Thank you for your support and for taking the time to leave such a thoughtful review.

Dan

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus