ordered (frames only) on a Sunday evening, arrived Tuesday lunchtime. Well packaged, I paid the £10 for Royal Mail special delivery. Kept me informed about dispatch with tracking number. Saved £100 on... Voir plus
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Lisez les avis des autres
Great prices and great service. Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone). Packaged well and glasses came... Voir plus
L'entreprise a répondu
Absolutely brilliant service! I rang up & Nicky was super helpful & friendly, she said the glasses frames I was ordering online weren’t in stock so went to check delivery timescale & rang me back stra... Voir plus
L'entreprise a répondu
Really poor I'm afraid. Not a problem ordering but my order was lost within the postal system. Designer Glasses accepts this and committed to open a claim. This has been ongoing for several weeks wi... Voir plus
À propos de l'entreprise
À propos de designerglasses.co.uk
Informations provenant de diverses sources externes
Launched in 1999 by British optometrist Mr Lakh Dollay, designerglasses.co.uk is the UK’s oldest online glasses store. Our mission was then, and still is today:"To supply our customers with the very best range of top designer glasses at the most competitive prices, backed by exceptional levels of service."
At Designer Glasses, we pride ourselves on our very high levels of customer service and optical experience. All of our customer services staff are fully trained and will liaise directly with our qualified dispensing opticians, if necessary, to resolve any queries you may have.
Unlike some other online stores, we have our own specialist lab in Woolwich where our expert technicians will assemble your prescription lenses. If the frame you have ordered is in stock, this allows us to supply your prescription glasses to your door within 48 hours from placing your order.
As you would expect from a name like Designer Glasses, all our frames and branded accessories, such as cases and cleaning cloths that come with your eyewear are 100% genuine.
We believe that we are unmatched in the provision of the highest quality designer eyewear products at the most competitive prices with honest, straightforward, helpful advice and excellent customer service. It’s as simple as that!
Designer Glasses – The leading source for all your designer eyewear.
Coordonnées de contact
4A Joyce Dawson Way, Thamesmead, SE28 8RA, London, Royaume-Uni
- 0800 731 8118
- info@designerglasses.co.uk
- designerglasses.co.uk
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This is my third time buying glasses…
This is my third time buying glasses from designer glasses which shows how much I love them! Amazing selection of glasses, competitive price but for me mostly importantly the customer service is A star! The last two times I’ve needed emergency glasses and they have sorted everything within one week! Special shout out to Nicky who is fab and takes all the stress away.
I’ve also been to the Erith store and everyone was lovely and so helpful.
I’ve worn glasses for 30 years and this is the only place I’ll ever buy my glasses from! :)

Réponse de designerglasses.co.uk
Excellent customer service department…
Excellent customer service department with prompt response and successful outcome.
Product (Prada frames) fantastic quality.
Will use this company again.

Réponse de designerglasses.co.uk
Pleased with my glasses and excellent customer service
Lovely glasses and arrived quickly. I ordered the wrong type of lense and customer service was brilliant. So polite, helpful and quick. When I sent the glasses back I had them back in less than a week with changed lenses. Very happy, thank you.

Réponse de designerglasses.co.uk
Great communication from the team
Great communication from the team, the sunglasses are brilliant and are supplied as advertised.
Thank you

Réponse de designerglasses.co.uk
Great prices and service
I found frames i really liked in an opticians store, but they were very expensive. I searched for them online and found them on DesignerGlasses for less than half the price the optician was charging.
I placed an order (frames only) and received them within a week, brand new, well packaged.
Communication from the company was good, confirmed order, advised when ready for dispatch and provided tracking details for the delivery.
Delighted with the process and the product. Would recommend!

Réponse de designerglasses.co.uk
Excellent service for quick delivery
On a Friday morning I wanted a new pair of sunglasses for a wedding on a Sunday. I found the sunglasses but most online shops didn't offer next day delivery. I found them on designerglasses with next day delivery and a 20% off code making them cheaper than some other shops. I ordered them with next day delivery and received them on the Saturday. What more can you ask for! Excellent service.

Réponse de designerglasses.co.uk
Perfect Gucci prescription glasses
I ordered a pair of prescription Gucci glasses. I am very pleased with them and they were so much cheaper than any high street opticians. I will buy from Designer Glasses again.

Réponse de designerglasses.co.uk
Ordered some glasses on 30th June
Ordered some glasses on 30th June , still not arrived , emailed twice and no response , will be reporting to trading standards as I paid £162 for nothing absolutely devastated as the reviews on here looked so good !

Réponse de designerglasses.co.uk
First Class Service
I would highly recommend. Great customer service and very competitive prices.
I bought prescription Ray Bans and am very happy with the product.
Communications are excellent and a shout out to Jade who provides top class customer service.

Réponse de designerglasses.co.uk
*****Beautiful sunglasses*****…
*****Beautiful sunglasses***** Excellent service*****Thank you very much*****

Réponse de designerglasses.co.uk
Great service
I ordered a pair of Oakley prescription glasses at a great price, and through no fault of designer glasses they were discontinued frames, although showing as available. This caused a delay in getting them ,but the supplier sourced a one off ‘frame’ thanks to designer glasses pushing the issue…. As a result I’ve now got a lovely pair of Oakley glasses. Would highly recommend designer glasses and their staff… also very quick at answering the phone .

Réponse de designerglasses.co.uk
Good price, quick service!
Good price and the glasses arrived within 48 hours, cannot fault it!

Réponse de designerglasses.co.uk
Great company!!!!
Absolutely amazing experience! They deserve 10 stars. Beautiful glasses, super fast delivery and excellent costumer service. I’ve ordered vision glasses with tinted lenses and they are just perfect!!! A shout-out to Nicky! Thank you

Réponse de designerglasses.co.uk
Excellent Company / Service
Excellent service, Frame was ordered a week or so back through the double bank holiday weekend.
I did not think they would arrive for a holiday this weekend in time so dropped them an email.
They responded quickly and upgraded the postage to special next delivery for me so I would get them in time.
Excellent company / service, would definitely use again.

Réponse de designerglasses.co.uk
Kept promises
Great service, no fuss, arrived quickly, no negatives from me, straight 5 star rating and well deserved. Its a yes from me and will continue to use.

Réponse de designerglasses.co.uk
Great Service
Ordered and paid for my glasses on the 17.04.23 and they arrived today 25.04.23. Great service, I now have very lovely Swarovski glasses, very pretty very elegant. I was very dubious of getting glasses this way, have always gone to opticians, but I sent my prescription over, just readers, but they are perfect, wearing them while I'm typing x

Réponse de designerglasses.co.uk
Great customer service
Emailed to make them aware that what I’d ordered was a gift for my wife and needed to arrive by a certain date. Really quick response told me exactly when the item would be delivered and reassured me it would be on time. Great personal service. Thank you.

Réponse de designerglasses.co.uk
I received an email from Katie saying…
I received an email from Katie saying my my Valentino sunglasses had been dispatched within 24 hours of ordering. They were securely packaged and exactly what I wanted. Outstanding service l would definitely recommend this company.

Réponse de designerglasses.co.uk
Fast delivery and genuine Prada…
Fast delivery and genuine Prada sunglasses but was missing silk pouch that it was supposed to come with apart from the hard case.

Réponse de designerglasses.co.uk
Happy customer
Ordered online for first time, was able to provide style, size and prescription as Boots Opticians were unable to help get size I needed. Great price, very pleased with the prescription glasses, (Oakley with transition lenses and tint), delivery time as predicted, well-packed and one day delivery, very happy.

Réponse de designerglasses.co.uk
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