ordered (frames only) on a Sunday evening, arrived Tuesday lunchtime. Well packaged, I paid the £10 for Royal Mail special delivery. Kept me informed about dispatch with tracking number. Saved £100 on... Voir plus
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Great prices and great service. Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone). Packaged well and glasses came... Voir plus
L'entreprise a répondu
Absolutely brilliant service! I rang up & Nicky was super helpful & friendly, she said the glasses frames I was ordering online weren’t in stock so went to check delivery timescale & rang me back stra... Voir plus
L'entreprise a répondu
Really poor I'm afraid. Not a problem ordering but my order was lost within the postal system. Designer Glasses accepts this and committed to open a claim. This has been ongoing for several weeks wi... Voir plus
À propos de l'entreprise
À propos de designerglasses.co.uk
Informations provenant de diverses sources externes
Launched in 1999 by British optometrist Mr Lakh Dollay, designerglasses.co.uk is the UK’s oldest online glasses store. Our mission was then, and still is today:"To supply our customers with the very best range of top designer glasses at the most competitive prices, backed by exceptional levels of service."
At Designer Glasses, we pride ourselves on our very high levels of customer service and optical experience. All of our customer services staff are fully trained and will liaise directly with our qualified dispensing opticians, if necessary, to resolve any queries you may have.
Unlike some other online stores, we have our own specialist lab in Woolwich where our expert technicians will assemble your prescription lenses. If the frame you have ordered is in stock, this allows us to supply your prescription glasses to your door within 48 hours from placing your order.
As you would expect from a name like Designer Glasses, all our frames and branded accessories, such as cases and cleaning cloths that come with your eyewear are 100% genuine.
We believe that we are unmatched in the provision of the highest quality designer eyewear products at the most competitive prices with honest, straightforward, helpful advice and excellent customer service. It’s as simple as that!
Designer Glasses – The leading source for all your designer eyewear.
Coordonnées de contact
4A Joyce Dawson Way, Thamesmead, SE28 8RA, London, Royaume-Uni
- 0800 731 8118
- info@designerglasses.co.uk
- designerglasses.co.uk
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Recently purchased some Gucci frames…
Recently purchased some Gucci frames from these guys. Had an issue with them. They were super responsive and helpful and got me a new set out within 3 days. You guys have my custom from now on. Really appreciate the help.

Réponse de designerglasses.co.uk
Thrilled with my sunglasses
I was looking for a specific pair of sunglasses and found them on this website considerably cheaper than most other places I had looked. I have received them today and I am thrilled with them, I just hope that the sun keeps shining now. I was kept upto date with my order progress and I would definitely order from them again.

Réponse de designerglasses.co.uk
I received the glasses in pristine…
I received the glasses in pristine condition.They fit me perfectly.However the delivery took way too long i ordered them on on 24th of may and received them today, three weeks later and I live in the EU. But i guess it was worth the wait.

Réponse de designerglasses.co.uk
Absolutely 1st class
Absolutely 1st class, fast delivery than expected, With the sunglasses Tom Ford Bailey and the package. Good customer service. I will buy from there again and recommend

Réponse de designerglasses.co.uk
Absolutely 1st class service
Absolutely 1st class service. The glasses (Gucci 0605o) where a very reasonable price and with varifocal and transitional lenses I'm well happy with the product. Fast delivery too. Thank you I highly recommend

Réponse de designerglasses.co.uk
Excellent customer service and price
Excellent customer service and price. Received my glasses today and they are perfect.

Réponse de designerglasses.co.uk
great communicative service and super…
great communicative service and super quick. lovely glasses. thank you.

Réponse de designerglasses.co.uk
Exceptional service from very reliable…
Exceptional service from very reliable company. Sent new frames away to have standard varifocals fitted. Took less than a week from ordering, sending glasses away and having them fitted. Lenses nice and thin and quality fitting. Nicki is a star and extremely helpful.

Réponse de designerglasses.co.uk
Amazing
Amazing! The sunglasses were exactly what I was looking for. The website seems very basic and so I was suspicious at first as to whether the items were real/ fake. A quick call to company and trail through the website confirmed that everything was fine. I ordered with standard delivery and the company were lovely enough to send my sunglasses sooner by special delivery in time for my holiday. Thanks!

Réponse de designerglasses.co.uk
After buying 2 pairs of glasses I…
After buying 2 pairs of glasses I mistakenly ordered bi focus instead of vari focus and after I emailed Nicky called me and couldn’t of been anymore understanding and asked I send them back and she would get them sorted asap which she did so thank you Nicky, I wil definitely recommend them to all my family and friends

Réponse de designerglasses.co.uk
Reliable & extremely helpful
Found I needed to update my prescription and saw a lovely pair of Versace glasses on designer glasses direct. After trying on virtual pairs I decided to give them a call, I spoke with Jade who was extremely helpful and patient with me whilst I filled out the form and up loaded my prescription and spoke to her about different lenses. I placed my order, I was a little did heartened when my glasses was out of stock but Jade had taken the time to send me links for other similar pairs, I decided to stick with my original pair I had ordered, Jade did explain these could take 6-8 weeks they arrived today around 2 weeks after ordering. I am delighted with them, Jade did an excellent job and an asset to the company. I would definitely use this company again and happily recommend to family and friends.

Réponse de designerglasses.co.uk
The customer service was superb and the…
The customer service was superb and the glasses lovely too. A friendly, efficient and professional delivery. Thank you very much!

Réponse de designerglasses.co.uk
Excellent service
Excellent service. Thank you so much. Very pleased with my reading glasses. Would fully recommend.

Réponse de designerglasses.co.uk
Great service
Great service and prices. Nicky is brilliant, fantastic customer service and communication. Bought one pair of designer sunglasses and was so impressed I bought a second pair.

Réponse de designerglasses.co.uk
Brilliant from start to finish
Brilliant from start to finish! Will only use these going forward. Nicky was brilliant every step of the way from chosing my order and sorting the issues out I had with the style of glasses I'd originally chosen being too thin for the unfortunate thick lenses I need due to having terrible eye sight - spent ages giving me suggestions until I chose some that could accommodate the thickness of lenses I had to have. She was very honest about it rather then letting me lose money for something that would look silly. I absolutely love my new glasses, they have been finished to a very high standard and I didn't feel rushed to make a choice like I do in opticians. Also, they have a much better choice and for a much better price then the opticians do! They were dispatched very quickly too! Thank you again xx

Réponse de designerglasses.co.uk
Excellent customer service
Excellent customer service, with a quick response from Nicky to answer any questions or resolve any issues.

Réponse de designerglasses.co.uk
Never again
Very quick response time pre sale but no reply after buying expensive glasses with transition lenses which don’t work.Should’ve shopped locally but once bitten.

Réponse de designerglasses.co.uk
Customer service excellence!
Fantastic customer service and record delivery! Would highly recommend 😍

Réponse de designerglasses.co.uk
Fantastic customer services
Fantastic customer services! The glasses I wanted were out of stock so they sent me some recommendations and got the order shipped quickly.

Réponse de designerglasses.co.uk
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