designerglasses.co.uk Avis 

312
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

ordered (frames only) on a Sunday evening, arrived Tuesday lunchtime. Well packaged, I paid the £10 for Royal Mail special delivery. Kept me informed about dispatch with tracking number. Saved £100 on... Voir plus

Noté 5 sur 5 étoiles

Great prices and great service. Managed to pay less than £200 for frames and prescription lenses (Vision Express are charging £280 for the same frames alone). Packaged well and glasses came... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant service! I rang up & Nicky was super helpful & friendly, she said the glasses frames I was ordering online weren’t in stock so went to check delivery timescale & rang me back stra... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Really poor I'm afraid. Not a problem ordering but my order was lost within the postal system. Designer Glasses accepts this and committed to open a claim. This has been ongoing for several weeks wi... Voir plus

À propos de l'entreprise

  1. Grossiste en lunettes

À propos de designerglasses.co.uk

Informations provenant de diverses sources externes

Launched in 1999 by British optometrist Mr Lakh Dollay, designerglasses.co.uk is the UK’s oldest online glasses store. Our mission was then, and still is today:"To supply our customers with the very best range of top designer glasses at the most competitive prices, backed by exceptional levels of service."

At Designer Glasses, we pride ourselves on our very high levels of customer service and optical experience. All of our customer services staff are fully trained and will liaise directly with our qualified dispensing opticians, if necessary, to resolve any queries you may have.

Unlike some other online stores, we have our own specialist lab in Woolwich where our expert technicians will assemble your prescription lenses. If the frame you have ordered is in stock, this allows us to supply your prescription glasses to your door within 48 hours from placing your order.

As you would expect from a name like Designer Glasses, all our frames and branded accessories, such as cases and cleaning cloths that come with your eyewear are 100% genuine.

We believe that we are unmatched in the provision of the highest quality designer eyewear products at the most competitive prices with honest, straightforward, helpful advice and excellent customer service. It’s as simple as that!

Designer Glasses – The leading source for all your designer eyewear.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

312 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,5

Tous les avis

(312)

7 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Called Jade in a panic because my son…

Called Jade in a panic because my son who’s a police officer had broken his last pair of glasses.
Luckily Jade got everything sorted and 2 new pairs dispatched in record time. I also had a problem completing the payment which was user error and Jade even helped with that.
I’ve always used this company and will continue to in the future. Great product (authentic designer at half the price) great service and quick.

10 août 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Carlene

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Great service

Great service ! Quick delivery and good communication.

9 août 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear John

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

2 day turnaround and great customer service.

reglaze esillor lenses, two days turnaround and great customer service with Nicky and Jade. This company should be your first choice for glasses and reglazing.

13 juillet 2021
Avis spontané
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Réponse de designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Great selection

Great selection, professional service, great communication off Jade and Nicky also a fast tracked delivery. The glasses are great to. Thanks all involved.

9 juillet 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear David

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Extra fast delivery

I ordered my Gucci sunglasses on Wednesday and I received them on Thursday! Extra fast delivery and great product. 100% genuine designer sunglasses. Definetely I will order again.

9 juillet 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Martyna

Thank you for the great review.

We are pleased that you are happy with our service and the Gucci sunglasses.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Fantastic service from start to finish.

Fantastic service from start to finish.

There was a little hiccup at the beginning, whereby the frames I ordered were not in stock and are discontinued by the original manufacturer. However, after an email from the kind lady Jade notifying me of this, they were able to offer the same frame in a different colour as an alternative.

From there everything went swimmingly, the frames arrived 1 week exactly, ordered on a Tuesday received the next.

Frames and lenses were both fantastic. Customer Service fantastic. Would most definitely use again.

It is refreshing to find an online opticians that can offer both value and amazing service.

7 juillet 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Adam

Thank you for the great review.

We are pleased that you are happy with our service.

Jade is a valued member of our team.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Great Customer Service

Genuine, helpful and very friendly customer service from Nicky. Great glasses too. Prompt despatch and delivery. I'd absolutely recommend this company.

20 juin 2021
Avis spontané
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Réponse de designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Brilliant company to purchase glasses…

Brilliant company to purchase glasses from, I was wary at first in case they were not genuine but after speaking with Nicky I was totally reassured.The glasses I ordered were out of stock and not due in for a month but I received an email after two weeks to say they had arrived in stock and they were quickly dispatched via tracked mail. The service I received from Nicky was fantastic and I would have no hesitation in ordering from this company again. Thank you

31 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Ann

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Excellent customer support

Their customer support is very responsive for order processing, delivery and refund as well. Great customer service!

28 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Awesome customer service

Awesome customer service, dispatched hours after order placed. Recommended 👍

25 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Kathryn

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Excellent service and competitive…

Excellent service and competitive price! Great communication from Nicky. Thank you!

20 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Sarah

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

I purchased a pair of glasses however…

I purchased a pair of glasses however the photo copy of my prescription was slightly wrong so I returned them and Nicky was must helpful and replaced them with a new pair and I love them
Thanks for no hassle and good customer service I would not hesitate to buy online again

19 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Sharon

Thank you for the great review.

We are pleased that you are happy with our service.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Perfect glasses and service

Perfect glasses and service, every thing as described and delivered within a week.
Thank you.

15 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Akushia

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Great service

The first pair of sunglasses I bought did not suit my requirements, so I returned them and purchased a pair of Maui Jim Alelele Bridge sunglasses which are perfect for me. Designerglasses.co.uk were really helpful and made the process really easy.
Many thanks

14 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Jonathan

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Mauri Jim Ho'okipa Mauri Rose

Very good service.
Mauri Jim Ho'okipa Mauri Rose sunglasses are an outstanding piece of kit. The wap around fit is perfect.

12 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear William

Thank you for the great review.

We are pleased that you are happy with our service and our frames.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

This company has been very transparent…

This company has been very transparent and are responsive to messages. They delivered on time and I experienced great communication (a relief these days). They have a massive selection, highly recommend.

10 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Damien

Thank you for the great review.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

This is the second time I’ve ordered…

This is the second time I’ve ordered from designerglasses.co.uk and both times their service has been impeccable. They have have a wide range of sunglasses and were able to provide a particular model of sunglasses that I really wanted. Highly recommended!

8 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Ashish

Thank you for the great review.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Fantastic service

Amazing service from start to finish. Ordered my glasses in the afternoon and I had them delivered the next day! Would recommend them to anyone who needs a pair of glasses quickly and hassle free! Thanks guys for great service.

8 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Parul

Thanks for the great review.

We are so pleased that you were happy with our service and appreciate the kind comments.

We look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Excellent Frames and Service

After ordering the larger 50 x 23 frame, I received my Oliver Peoples x Gregory Peck glasses promptly, arriving well-packaged. Wonderful service, would recommend!

8 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Oscar

Thank you for the great review.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

Noté 5 sur 5 étoiles

Great customer service & glasses!

The customer service received from Nicky was above and beyond what I could have reasonably expected.
My frame size is smaller than the average and as such I have trouble finding adult glasses in my size, my first couple of choices were out of stock which was disappointing but not perhaps unexpected given the current situation - however Nicky turned that disappointment around by keeping me updated regularly and then going above and beyond to find me an alternative frame that fits my small face and looks absolutely great! Thank you Nicky.

7 mai 2021
Avis spontané
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Réponse de designerglasses.co.uk

Dear Monica

Thank you for the great review and your appraisal of Nicky.

We are pleased that you are happy with our service and we look forward to seeing you again soon.

Kind Regards

designerglasses.co.uk

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