Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I am writing this review I ordered 2 St's of light over 2 weeks ago they were out fir delivery but they were sent back to the sender They advertise free delivery and it's using parcel force I pa... Voir plus

Noté 5 sur 5 étoiles

Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles

Écrit par l'entreprise

With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

138 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 42 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Goods arrived on time and in good…

Goods arrived on time and in good condition couldn’t ask for anything more.Thanks.

4 mars 2024
Avis spontané
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Réponse : Dickens Direct

Dear Tony,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
John
Customer Relations

Noté 5 sur 5 étoiles

1st class delivery and product

1st class delivery and product, looks and works as described 👍

5 mars 2024
Avis spontané
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Réponse : Dickens Direct

Hi,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
John
Customer Relations

Noté 5 sur 5 étoiles

Good experience.

Good experience.
Delivery arrived quicker than expected.
Ordered outside sensor lights just been installed.
Looking good.

2 février 2024
Avis spontané
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Réponse : Dickens Direct

Dear Karen,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 1 sur 5 étoiles

I made a order paid for express…

I made a order paid for express shipping but it never got delivered. I tried to get in touch but no-one got back to me. This was a gift. I called the lines were busy, I tried the online chat no-one responded. I tried email again nothing.

10 janvier 2024
Avis spontané
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Réponse : Dickens Direct

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Please mention your order number in the email.

Kind Regards
Dave
Customer Care

Noté 5 sur 5 étoiles

Great value…

It was a good price and arrived quickly. Up to date information as well

15 janvier 2024
Avis spontané
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Réponse : Dickens Direct

Hi,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

quick delivery and great product which…

quick delivery and great product which normally would have cost double the price or more! would recommend and is actually legit.

19 décembre 2023
Avis spontané
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Réponse : Dickens Direct

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Outdoor light

Great product and an excellent service.
The price of the item was of excellent quality and value. Thank you

20 décembre 2023
Avis spontané
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Réponse : Dickens Direct

Hi,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Good product supplied instantly

22 décembre 2023
Avis spontané
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Réponse : Dickens Direct

Dear Shaun,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Really good service

Really good service, fast, trustworthy

18 décembre 2023
Avis spontané
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Réponse : Dickens Direct

Dear Darren,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Excellent service

Excellent service, swift delivery very happy with my clip on lamp

18 décembre 2023
Avis spontané
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Réponse : Dickens Direct

Dear Patricia,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 3 sur 5 étoiles

My first order was delivered on time…yes

My first order was delivered on time ant the right product was received. I placed another order of two led lamp but they sent me a mirror lamp. I still haven't received the right product. This is very disappointing. As it was a Christmas gift.

7 décembre 2023
Avis spontané
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Réponse : Dickens Direct

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Noté 5 sur 5 étoiles

Straight forward process and prompt…

Straight forward process and prompt delivery. Many thanks

1 décembre 2023
Avis spontané
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Réponse : Dickens Direct

Hi,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Received my boots within 24 hours

Received my boots within 24 hours. Thank you

17 octobre 2023
Avis spontané
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Réponse : Dickens Direct

Dear Ian,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Very good

Very good, quick service and the pod charger is quality. Definitely be using them again.

2 octobre 2023
Avis spontané
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Réponse : Dickens Direct

Dear Kris,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Easy order process and good delivery

Order process was easy and well informed delivery

30 septembre 2023
Avis spontané
Logo de Dickens Direct

Réponse : Dickens Direct

Hi,

Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Noté 5 sur 5 étoiles

Great long lasting products

28 avril 2023
Avis spontané
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Réponse : Dickens Direct

Dear Nick,

Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Daniel
Customer Relations

Noté 5 sur 5 étoiles

This was a very fast and reliable…

This was a very fast and reliable service and what I ordered came in the original package works well , u need to get it trust me, u will not regret it

17 avril 2023
Avis spontané
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Réponse : Dickens Direct

Dear Amaka,

Thank you for your positive feedback which is very valuable to us.

We hope to see you again with us.

Kind Regards,
Daniel
Customer Relations

Noté 5 sur 5 étoiles

The delivery was superb landing on my…

The delivery was superb landing on my door step before I’d noticed I would recommend people to buy from Dickens Direct as their delivery and item was absolutely what I had asked for.

26 mars 2023
Avis spontané
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Réponse : Dickens Direct

Dear Awais,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Daniel
Customer Relations

L’expérience Trustpilot

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